Hi everyone, what is wrong with my new graphics card ?

Just received my new MSI RX870 (HD3870) and I don't think this even an average score for this card (it was installed by a reliable vendor). I checked the web and it seems wrong all the way. Any suggestions what might be wrong ? (because I would rather stick to my 1950Pro otherwise.. grr that's just me

Some info (GPU-Z 0.2.2):
-------------------------------

Device Id: 1002 - 9501
Subvendor: MSI (1462)
Bios: 30.1.2008 (latest)
GPU: RV670
ATI Driver: 8.493.0.0
Bus Interface: PCI-E x16 (2.0)
Bus Width: 256 Bit
Memory type: GDDR4
Memory size: 514MB
Current GPU Clock: 796 MHz (default 800 MHz)
Current MEM Clock: 1125 MHz (default 1126 MHz)

System
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Windows Vista Ultimate x64 SP1
ATI Tray Tools (1.3.6.1042)
ATI Catalyst 8.5 for Vista x64 (2008.0512.1133.18639 just downloaded)

and..

NO OVERCLOCKING!

So what can be possible wrong or what is causing that ?

Feel free to ask any more details... about system.

regards,
Kate

P.S.: I hope my computer info will be in my signature below..

No the signature didn't fit.. so here it goes:

CPU: AMD A64 X2 4400+ EE (socket AM2) Box
MB: MicroStar K9A Platinum, ATI RD580/SB600, 2xPCIe-CF, 1394
RAM: GEIL 2x1GB DDR2 PC800 (GX22GB6400UDC) *BK
VGA: MicroStar RX3870-T2D512E-OC (PCIE, 512MB, 256bit, 2xDVI+
CASE: Thermaltake VC2561 MAMBO (VC2000 + 560W PSU 14cm fan)
DVD: LG SuperMulti GSA-H42L, Retail LightScribe B+W
HDD: Seagate Barracuda ES ST3250620NS - 250GB SATA3G 16MB
HDD: Maxtor One Touch III Turbo - 1.5TB RAID USB&FW800 16MB

PSU?

560W

The wattage isn't enough information. What brand/model? How many volts on the +12v rail(s)?

Msost likely the card isnt getting enough power. Amps on the 12v rail is most important.

Is there a way to determine that it was included with the case ?

Well since it came with the case then 99% its junk and cant power the 3870.

There should be a sticker on the PSU itself.

Ok, well I'm going to buy a new PSU anyway. Can you recommend me a good PSU that will hold HD3870 and HD3870x2 together with this computer set, instead ? (If there'll be problem anyway I'll try to investigate that while being backed-up by a good PSU later)

I'll let somone else recommend. I'm not into the whole crossfire/sli hype.

(I'm going to buy a HD3870x2 later this year I saw it performs well in CF with HD3870.. ~2 times better and almost as two HD3870x2s in CF)

Ok.. thanks anyway.. I was wandering what it might be.. I'm very much into a software but PSUs are pretty unknown to me.

48xx is next month, and would be a wayyyyyyyy better choice.

If the video card wasn't getting enough power the computer would freeze up or shut off, not slow down the frame rate. Everyone goes right to the power supply <sigh>.

First thing, You have 2GB of ram and are using a 64bit OS, 2GB is very low for 64 bit simply because your 32bit programs will use double the memory that they did in 32 bit windows because they are running in 32 bit emulation mode. Plus! its vista, so the combination of those two things (64bit Vista) that will lower your score by a few hundred points compared to 32bit XP.

Second thing and most important, that cpu you have is old, its a 2.2Ghz Athlon. Chances are nothing is wrong with your computer, you are simply CPU bottlenecked. Even though you have a 3870, you simply will not score the same as someone running a Core 2 duo at 2.4 plus these days.

Yeah, but way more expensive.. but if there'll be a chance to make it work together with this card or it'll be more powerfull than those two together while cheaper then HD3870x2 at that time.. I'll give it a try..

FHDelux:

Ok.. but that low ??

3DMark Score: 5445
SM2.0 Score: 2291
HDR/SM3.0 Score: 2313
CPU Score: 1670

regards,
Kate