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Tom's Guide > Forum > Windows 2000/NT > General Discussion > [Solved] How do i know which ink cartridge is empty on my hp photosmart

[Solved] How do i know which ink cartridge is empty on my hp photosmart

Forum Windows 2000/NT : General Discussion [Solved] How do i know which ink cartridge is empty on my hp photosmart

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sticklady   02-14-2012 at 02:16:00 PM

Hello,
My HP Photosmart C6380 does not show on my screen which ink is empty. Help
Can I set this on my Windows 2000 Monitor?

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northwestern   02-14-2012 at 09:45:46 PM

Make sure the ink cartridge is aligned correctly, I once had this problem because I did not insert the cartridge correctly or didn't remove the protective covers.

Did you recently change ink brands from HP? HP Printers only recognize specific brands. I tried some cheap and off-brank ink and my HP printer would not pick up the ink levels of a cartridge and often said it was empty when it wasn't.

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sticklady   02-21-2012 at 01:56:24 PM

Ths is twice that I change my ink cartridges using the same ones all the time, never the refilled ones.
My HP Photosmart C6380 All-in-one prints fine, and on the Printer's wee viewer window it tells me the following: "one of your cartridge is out of ink, please see your PC to know your ink level"
It used to show on my PC's right bottom corner but it no longer does. :cry:

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northwestern   02-22-2012 at 09:52:00 PM

Other than what I have posted, I don't know what else to do. You might find better luck on a different forum, as this is more of a printer problem, than a Windows 2000 problem.

Try the peripherals forum.

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inkjetstore   02-23-2012 at 09:33:32 AM
Best answer

Have you tried rebooting the system? There is actually some troubleshooting steps you can do for your Hp printer. Try searching online for support as well..

___
Patty, http://www.inkjetsuperstore.com/in [...] cartridges

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Mousemonkey   02-25-2012 at 01:51:17 AM

This topic has been closed by Mousemonkey

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