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About a year ago, I purchased a HP (Compaq) iPAQ h5550 and paid ~ 650.
I upgraded my 3835 unit and was told by HP that they would be
supporting Windows Mobile 2003 Second Edition (Landscape mode), later
to find out that they retracted that statement. At the time they
retracted the statement, my unit was only 6 months old. The iPAQ's are
overpriced to begin with, but how can HP expect a person to spend $650
every 6 months or even a year. As a computer reseller, I no longer sell
or buy HP products (including printers!). Hind sight, I should have
bought a Dell Axiom instead. I encourage others to boycott HP as well.
They used to be the leader in printers, but there are so many other
manufacturers out there that build a better printer. Now as far as
technical support goes, you all know what I mean! I shouldn't have to
learn another language. This is America, isn't it?

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Reply to message from jstefani@gmail.com (Thu, 20 Jan 2005 07:47:02) about
""Boycott HP Products"":

j> About a year ago, I purchased a HP (Compaq) iPAQ h5550 and paid ~ 650.
j> I upgraded my 3835 unit and was told by HP that they would be
j> supporting Windows Mobile 2003 Second Edition (Landscape mode), later
j> to find out that they retracted that statement. At the time they
j> retracted the statement, my unit was only 6 months old. The iPAQ's are
j> overpriced to begin with, but how can HP expect a person to spend $650
j> every 6 months or even a year. As a computer reseller, I no longer sell
j> or buy HP products (including printers!). Hind sight, I should have
j> bought a Dell Axiom instead. I encourage others to boycott HP as well.
j> They used to be the leader in printers, but there are so many other
j> manufacturers out there that build a better printer. Now as far as
j> technical support goes, you all know what I mean! I shouldn't have to
j> learn another language. This is America, isn't it?

Compaq was bought out, yet the transition was extremely smooth, with the
exception that a few models did not get the updates they would have
otherwise - of course a few plans did change.

The pocket pc I use most is my cheapest one to date, about half of the
price you quote, complete with wifi, blue tooth, etc. I would be bitter too
if I consistently overbought in a volatile industry, but I wouldn't
complain about the optional decision.

There have been plenty of posts about the x30 losing dominance to the x50
within weeks, but I did not see someone screaming for a boycott.

Hate that you had trouble, but calling for a boycott is stronger language
than is called for given the reasoning you provide.

BTW, here in America you really need to be bilingual if you want to see the
whole country.

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jstefani@gmail.com wrote:
> About a year ago, I purchased a HP (Compaq) iPAQ h5550 and paid ~ 650.
> I upgraded my 3835 unit and was told by HP that they would be
> supporting Windows Mobile 2003 Second Edition (Landscape mode), later
> to find out that they retracted that statement. At the time they
> retracted the statement, my unit was only 6 months old. The iPAQ's are
> overpriced to begin with, but how can HP expect a person to spend $650
> every 6 months or even a year.

No you shouldn't. Think of it just like a cell phone, not like a computer
that needs constant patches or upgrades. Why do you need top of the line
softwear every 6 months? Thats like saying i want hp to give my h5550
screen an upgrade because its not VGA like the hx4705.

They shouldn't have lied to you back then, though.

> As a computer reseller, I no longer
> sell or buy HP products (including printers!). Hind sight, I should
> have bought a Dell Axiom instead. I encourage others to boycott HP as
> well.

That's your perogative. I happen to love HP handhelds. Dell is good too,
but the new ipaqs are so sleek.
So you want us to boycott because they don't provide upgrades for the OS
every month?

> They used to be the leader in printers, but there are so many
> other manufacturers out there that build a better printer. Now as
> far as technical support goes, you all know what I mean! I shouldn't
> have to learn another language. This is America, isn't it?

They still do have one of the best printers. And yes, as far as technical
support goes, alot of companies are importing tech support. Hell, dell has
been doing it for the last 4 years. I don't like it either, but it's
cheeper for them. And last I checked, they are out to make money.

Ryan

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The other day, I went to 31 flavors. I asked for a peanut butter and
chocolate scoop on a regular cone. After I paid good money for it ($1.75)! I
drove away. Well, I wanted to eat it before it melted AND I didn't want my
wife to know that I was eating ice-cream again, so I started licking away in
the car as I drove onward. I must have been a good 5 miles down the road
when I started to notice that this particular peanut butter and chocolate
ice-cream had very little peanut butter because I hadn't really tasted any
yet. As I was coming to the end of the delicious treat I realized that THEY
in fact LIED to me and this cone didn't have an ounce of peanut butter!
Being as it was to late to return the cone, I felt as if I had been made a
complete fool. The humanity! Well I for one will never buy nor sell another
31 flavors cone in my life..... unless they have a sale....or build one next
to my office..... or......

<jstefani@gmail.com> wrote in message
news:1106225222.749628.69840@f14g2000cwb.googlegroups.com...
> About a year ago, I purchased a HP (Compaq) iPAQ h5550 and paid ~ 650.
> I upgraded my 3835 unit and was told by HP that they would be
> supporting Windows Mobile 2003 Second Edition (Landscape mode), later
> to find out that they retracted that statement. At the time they
> retracted the statement, my unit was only 6 months old. The iPAQ's are
> overpriced to begin with, but how can HP expect a person to spend $650
> every 6 months or even a year. As a computer reseller, I no longer sell
> or buy HP products (including printers!). Hind sight, I should have
> bought a Dell Axiom instead. I encourage others to boycott HP as well.
> They used to be the leader in printers, but there are so many other
> manufacturers out there that build a better printer. Now as far as
> technical support goes, you all know what I mean! I shouldn't have to
> learn another language. This is America, isn't it?
>

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On 20 Jan 2005 04:47:02 -0800, jstefani@gmail.com wrote:

>About a year ago, I purchased a HP (Compaq) iPAQ h5550 and paid ~ 650.
>I upgraded my 3835 unit and was told by HP that they would be
>supporting Windows Mobile 2003 Second Edition (Landscape mode)

The WM2003SE release date was only mentioned 6 months ago, so how do
you get 'about a year ago you were told this' ? \Me thinks you're
exaggerating to make your point.

> , later
>to find out that they retracted that statement. At the time they
>retracted the statement, my unit was only 6 months old. The iPAQ's are
>overpriced to begin with, but how can HP expect a person to spend $650
>every 6 months or even a year. As a computer reseller, I no longer sell
>or buy HP products (including printers!). Hind sight, I should have
>bought a Dell Axiom instead.

Well, that wouldn't have helped - we're in the same boat.

I got stiffed twice, once when the european X3i's came with bluetooth
for no cost- about 3 weeks after I got mine new, and once when they
wouldn't update the ROM to 2003SE so I'd have to buy an X30 if I
wanted it.

>They used to be the leader in printers, but there are so many other
>manufacturers out there that build a better printer. Now as far as
>technical support goes, you all know what I mean! I shouldn't have to
>learn another language. This is America, isn't it?

Err, no not here, it's the UK. In fact you're the first american I've
seen round these parts, stranger. You need to can that parochial
attitude you have there fella.

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Hum...

Well, you are certainly entitled to your opinion. A couple notes:

1. HP might be one of the top consumer printer companies however they barley
scratch the surface when it comes to commercial printing.

2. Now that Compaq and HP are one I'd have to say the company is more known
for it's servers and network components.

3. I'd doubt you'll convince many people to stop buying their $5,000+ top of
line, industry best servers because of a PPC issue/spat.

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DarkSheer wrote:
[...]
> They still do have one of the best printers. And yes, as far as
>
I used to hate HP printers. At my last job it was all HP LaserJets, even
going back to some LaserJet II's, and the damn things just would not break.
How're you supposed to justify new toys and increases in the IT budget with
equipment like that? ;-)

Tony

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"Justin Emlay" <JEmlay@NoSpam.com> wrote in
news:uJplr8z$EHA.2156@TK2MSFTNGP10.phx.gbl:

> Hum...
>
> Well, you are certainly entitled to your opinion. A couple notes:
>
> 1. HP might be one of the top consumer printer companies however they
> barley scratch the surface when it comes to commercial printing.
>
> 2. Now that Compaq and HP are one I'd have to say the company is more
> known for it's servers and network components.
>
> 3. I'd doubt you'll convince many people to stop buying their $5,000+
> top of line, industry best servers because of a PPC issue/spat.
>
>
>

Found out from a Dell sales rep that the x50v will NOT be upgradeable to
WM 2005. To me , that is also lame given these devices just came out and
2005 is around the corenr.

John

--
++++++++++++++++++++++++++++++++++++
RPA - Raggio Pocket PC Applications
www.theraggios.com/rpa
++++++++++++++++++++++++++++++++++++

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On Thu, 20 Jan 2005 10:47:50 -0500, "DarkSheer"
<rdettl@____dundee.net> wrote:

>So you want us to boycott because they don't provide upgrades for the OS
>every month?
I would point out when the PPC came out with a flashable ROM the
promise from all these manufacturers was that you could upgrade your
device rather than buying a new one. I didn't see any manufacturer
going out of their way to say they would *****NOT**** provide upgrades
when new OSs come out.

When they advertised the flashable ROM they all but promised an
upgrade path.

That in my book is bait and switch.

If xxxxxx business in this state did that the federal government
and the state government would force them to pay millions in
fines. (If you bought a Ford Taurus in 2001 and Ford refused to
sell you new tires they would be in deep trouble with the government.)


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On 20 Jan 2005 04:47:02 -0800, jstefani@gmail.com wrote:

>About a year ago, I purchased a HP (Compaq) iPAQ h5550 and paid ~ 650.
>I upgraded my 3835 unit and was told by HP that they would be
>supporting Windows Mobile 2003 Second Edition (Landscape mode), later
>to find out that they retracted that statement. At the time they
>retracted the statement, my unit was only 6 months old. The iPAQ's are
>overpriced to begin with, but how can HP expect a person to spend $650
>every 6 months or even a year.
One word: stockholders.

Another word: money

http://quote.morningstar.com/Quote.html?ticker=HPQ

The bottom line: the stockholders/CEO/board of directors want you
to buy a new device rather than upgrade your old device.

They want their revenue stream to continue. It's all about the
money.



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On Thu, 20 Jan 2005 09:27:21 -0500, xTenn
<xtennremovethispart@tds.net> wrote:
>Hate that you had trouble, but calling for a boycott is stronger language
>than is called for given the reasoning you provide.
As a former HP user who went over to the dark side.....Dell, I say go
for it.

Over the years HP has done everything in it's power to encourage users
like me to migrate to Dell. IMHO the final straw came when Dell
offered to sell me a BETTER device for A MUCH LOWER PRICE.

I paid alot less for the Dell product and got a much better quality
device than the HP.


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Reply to message from Amy Gray <JudgeAmyGrayNOSPAM@hotmail.com> (Thu, 20
Jan 2005 20:13:59) about ""Re: Boycott HP Products"":

AG> If you bought a
AG> Ford Taurus in 2001 and Ford refused to sell you new tires they would
AG> be in deep trouble with the government.)

Oh great- another car thing... ;)

How about a ford that you can change an engine in in case something breaks
or is recalled from the factory, but you can't put the next year's model
engine in. Or would you insist that they spend the bucks and make the new
engine backwards compatible?

I hate it too, but with a hardware change I can understand the extra
development effort needed to make an upgrade. Perhaps there should be a
reasonably priced upgrade (not unlike recent compaq for the 3835) to
counter this? Would there be a strong enough market to warrant this?

I do have to wonder who spawns the major OS changes, since it appears to be
Microsoft, not the individual manufacturers. The time to retrofit the
previous models is proportional to the changes in the OS, so I wonder how
many changes there are in 2005? How many new features would have to be
removed or changed depending on the hardware of the particular retrofitted
unit? As in the case of VGA or landscape support is it even possible
without major rewrites of portions? If they made the changes, is there much
danger in software reading the version and attempting to us the very
features not present, prompting massive discontent with paying customers
and requiring high priced quick development patches?

Besides, there is no way that V8 is going to work woth that 4 cylinder
transmission - especially if they are a power user and pop the clutch. :)

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Reply to message from Amy Gray <JudgeAmyGrayNOSPAM@hotmail.com> (Thu, 20
Jan 2005 20:36:52) about ""Re: Boycott HP Products"":


AG> As a former HP user who went over to the dark side.....Dell, I say go
AG> for it.

AG> Over the years HP has done everything in it's power to encourage users
AG> like me to migrate to Dell. IMHO the final straw came when Dell
AG> offered to sell me a BETTER device for A MUCH LOWER PRICE.

AG> I paid alot less for the Dell product and got a much better quality
AG> device than the HP.

Going back to the original post, would there not be just as much cause to
boycott Dell (Lack of upgrades)?

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Are you pissed off at HP, Amy?

--
There are only two valid activities in this world:
personally attending to the injured and hungry,
and picking fights in newsgroups.
- Lore Sjöberg

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You cannot buy a Dell "Axiom". Dell sells a line that they have branded
"AXIM", but I could not find a single reference to a line called "Axiom".

Bobby

"MobileRick" <rcr682k2@email.wintu.edu> wrote in message
news:uOv2zjx$EHA.2032@tk2msftngp13.phx.gbl...
> The other day, I went to 31 flavors. I asked for a peanut butter and
> chocolate scoop on a regular cone. After I paid good money for it ($1.75)!
> I
> drove away. Well, I wanted to eat it before it melted AND I didn't want
> my
> wife to know that I was eating ice-cream again, so I started licking away
> in
> the car as I drove onward. I must have been a good 5 miles down the road
> when I started to notice that this particular peanut butter and chocolate
> ice-cream had very little peanut butter because I hadn't really tasted any
> yet. As I was coming to the end of the delicious treat I realized that
> THEY
> in fact LIED to me and this cone didn't have an ounce of peanut butter!
> Being as it was to late to return the cone, I felt as if I had been made a
> complete fool. The humanity! Well I for one will never buy nor sell
> another
> 31 flavors cone in my life..... unless they have a sale....or build one
> next
> to my office..... or......
>
> <jstefani@gmail.com> wrote in message
> news:1106225222.749628.69840@f14g2000cwb.googlegroups.com...
>> About a year ago, I purchased a HP (Compaq) iPAQ h5550 and paid ~ 650.
>> I upgraded my 3835 unit and was told by HP that they would be
>> supporting Windows Mobile 2003 Second Edition (Landscape mode), later
>> to find out that they retracted that statement. At the time they
>> retracted the statement, my unit was only 6 months old. The iPAQ's are
>> overpriced to begin with, but how can HP expect a person to spend $650
>> every 6 months or even a year. As a computer reseller, I no longer sell
>> or buy HP products (including printers!). Hind sight, I should have
>> bought a Dell Axiom instead. I encourage others to boycott HP as well.
>> They used to be the leader in printers, but there are so many other
>> manufacturers out there that build a better printer. Now as far as
>> technical support goes, you all know what I mean! I shouldn't have to
>> learn another language. This is America, isn't it?
>>
>
>

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<Snip>
> Found out from a Dell sales rep that the x50v will NOT be upgradeable to
> WM 2005. To me , that is also lame given these devices just came out and
> 2005 is around the corenr.
>
> John
>
> --
> ++++++++++++++++++++++++++++++++++++
> RPA - Raggio Pocket PC Applications
> www.theraggios.com/rpa
> ++++++++++++++++++++++++++++++++++++

John;

Can you provide a little more details about x50v not being upgradeable to
WM2005? I was told when I ordered mine last week that it *would* be
upgradeable. Just wondering what the source of your information is.

Thanks!

Bobby

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On Thu, 20 Jan 2005 21:16:31 -0500, xTenn
<xtennremovethispart@tds.net> wrote:

>How about a ford that you can change an engine in in case something breaks
>or is recalled from the factory, but you can't put the next year's model
>engine in. Or would you insist that they spend the bucks and make the new
>engine backwards compatible?
No but they also can't go and arbitrarily dump sales of the oil you
put in the engine or the tires.

Not putting out an OS upgrade would be the equivalant of not
allowing users to change the oil, spark plugs, etc.

And yes, if they advertise you can put in a new engine in future
models then yes they need to make the engine available.

The bottom line is if you're HP then don't promise users in 2002
that you can upgrade to the next OS unless you're prepared to
offer that upgrade.

When I got my devices that promised upgrading the OS through
the flashable ROM I can count on zero fingers the number
of manufacuterers who made it clear that they would not be
offering the upgrade.

I bought those devices with the clear understanding they
would offer upgrades to fill those flashable ROMS.

That in my book is fraud.

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On Thu, 20 Jan 2005 23:43:14 GMT, "Tony A." <what@where.why.com>
wrote:

>DarkSheer wrote:
>[...]
>> They still do have one of the best printers. And yes, as far as
>>
>I used to hate HP printers. At my last job it was all HP LaserJets, even
>going back to some LaserJet II's, and the damn things just would not break.
>How're you supposed to justify new toys and increases in the IT budget with
>equipment like that? ;-)
>
>Tony
>
HP Printers are the gold standard, they last forever. I have an HP
Laserjet IIIP that i've had for like 14 years, the thing refuses to
die.

And considering how much $$$ it cost at the time i'm not in a hurry
for it to die.

I've had too many problems with software that threw up if you tried to
use a non HP or Epson printer with it. Of course the Epson printers
have long since died but the HP still keeps chugging along.