Archived from groups: microsoft.public.windowsme.general (More info?)

Yesterday when I was browsing the Internet using IE 6, my Dell Dimension
4100 crashed and displayed the following error message: "There is a problem
with a system file. Windows may not be able to run correctly. You may be
able to fix it using System Restore. Otherwise reinstall Windows. VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore points during the
preceding 48 hours to no avail. When I went into safe mode to run scandisk,
I noticed that programs that do not normally run in safe mode, eg AVG, ZA,
Palm Hotsync & Alarm, etc. were running. I performed two complete virus
scans using AVG and online Trendmicro House Call, but no viruses were found.
I update AVG manually daily. I run SpywareBlaster and scan frequently with
both Ad-Aware and Spybot S&D; I check for updates before each scan.

When rebooting after another crash later yesterday I received the error
message "Drive C is running in compatibility mode due to missing drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or safe mode; I get the
error message "Error Loading OS." I tried to reinstall WinME using the
Dell-supplied CD, but after successfully booting from the CD, the program
freezes when I instruct it to proceed with the reinstallation.

I called Dell Tech Support, but despite an hour on the phone, the technician
was unable to help me. She said that she would have another technician call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any ideas would be most
appreciated. I'm almost ready to purchase a new computer. :-(

Herman

Archived from groups: microsoft.public.windowsme.general (More info?)

From your description, I think it quite possible that the HD is physically
failing, perhaps intermittently just yet, a most irritating and difficult
problem.

Begin by booting to DOS using the WinME EBD, aka, bootdisk, and running
scandisk, seveal times in a row. If it fails (often, or first completes and
then fails), begin to assume the HD is failing. Obtain a disk test software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the cost of a new HD so
low today, I would attempt to copy the current drive to a new drive before
it fails entirely and then install it as the main, bootable drive as a test.

Another test is to obtain HD Tach, from TCD Labs, and run the evaluation
copy, in read-only mode, to stress test the HD. A half dozen tests should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no better in my recent
experience. Real customer service from Fortune 500 companies is just a
memory now. Carly certainly never considered it important to her company's
success.

So count yourself lucky to know about, or be able to find, this ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/se [...] fault.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
news:iptRd.21785$H05.12919@twister.nyroc.rr.com...
> Yesterday when I was browsing the Internet using IE 6, my Dell Dimension
> 4100 crashed and displayed the following error message: "There is a
problem
> with a system file. Windows may not be able to run correctly. You may be
> able to fix it using System Restore. Otherwise reinstall Windows. VxD
> dynamic link call: C1C64AEC to "0028," service 800A."
>
> I ran Norton Go Back using about 8 different restore points during the
> preceding 48 hours to no avail. When I went into safe mode to run
scandisk,
> I noticed that programs that do not normally run in safe mode, eg AVG, ZA,
> Palm Hotsync & Alarm, etc. were running. I performed two complete virus
> scans using AVG and online Trendmicro House Call, but no viruses were
found.
> I update AVG manually daily. I run SpywareBlaster and scan frequently
with
> both Ad-Aware and Spybot S&D; I check for updates before each scan.
>
> When rebooting after another crash later yesterday I received the error
> message "Drive C is running in compatibility mode due to missing drivers,
> bad registry entries, or an improperly configured HD."
>
> Today I cannot boot my computer into either normal or safe mode; I get the
> error message "Error Loading OS." I tried to reinstall WinME using the
> Dell-supplied CD, but after successfully booting from the CD, the program
> freezes when I instruct it to proceed with the reinstallation.
>
> I called Dell Tech Support, but despite an hour on the phone, the
technician
> was unable to help me. She said that she would have another technician
call
> me back if they could determine what the problem was.
>
> Is this an OS problem or a hard drive problem? Any ideas would be most
> appreciated. I'm almost ready to purchase a new computer. :-(
>
> Herman
>
>

Archived from groups: microsoft.public.windowsme.general (More info?)

Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the error message "WinME
has determined that Drive C does not contain a valid partition." Scandisk
found no errors on Drive C when I ran it several times, but it didn't seem
to take as much time as I would have expected. The Maxtor PowerMax Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am every morning;
restoring the backup from my external HD yesterday did not fix the problem,
however.

I also forgot to mention that I had to wait 40 minutes on hold before the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when it has finished.

Thanks again.

Herman


"Jack E Martinelli" <jemartin_DELETE@NO_SPAM_gis.net> wrote in message
news:eGtatYgFFHA.2572@tk2msftngp13.phx.gbl...
> From your description, I think it quite possible that the HD is physically
> failing, perhaps intermittently just yet, a most irritating and difficult
> problem.
>
> Begin by booting to DOS using the WinME EBD, aka, bootdisk, and running
> scandisk, seveal times in a row. If it fails (often, or first completes
and
> then fails), begin to assume the HD is failing. Obtain a disk test
software
> from the HD's vendor and run it also, if it is available.
>
> Third-party HD evaluation software exists, but with the cost of a new HD
so
> low today, I would attempt to copy the current drive to a new drive before
> it fails entirely and then install it as the main, bootable drive as a
test.
>
> Another test is to obtain HD Tach, from TCD Labs, and run the evaluation
> copy, in read-only mode, to stress test the HD. A half dozen tests should
> tell you if the drive is failing.
>
> And isn't Dell Support just wonderful (NOT). HP is no better in my
recent
> experience. Real customer service from Fortune 500 companies is just a
> memory now. Carly certainly never considered it important to her
company's
> success.
>
> So count yourself lucky to know about, or be able to find, this ng.
> --
> Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
> Help us help you: http://www.dts-L.org/goodpost.htm
>
> http://www.microsoft.com/athome/se [...] fault.aspx
> Your cooperation is very appreciated.
> ------
> "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
> news:iptRd.21785$H05.12919@twister.nyroc.rr.com...
> > Yesterday when I was browsing the Internet using IE 6, my Dell Dimension
> > 4100 crashed and displayed the following error message: "There is a
> problem
> > with a system file. Windows may not be able to run correctly. You may
be
> > able to fix it using System Restore. Otherwise reinstall Windows. VxD
> > dynamic link call: C1C64AEC to "0028," service 800A."
> >
> > I ran Norton Go Back using about 8 different restore points during the
> > preceding 48 hours to no avail. When I went into safe mode to run
> scandisk,
> > I noticed that programs that do not normally run in safe mode, eg AVG,
ZA,
> > Palm Hotsync & Alarm, etc. were running. I performed two complete virus
> > scans using AVG and online Trendmicro House Call, but no viruses were
> found.
> > I update AVG manually daily. I run SpywareBlaster and scan frequently
> with
> > both Ad-Aware and Spybot S&D; I check for updates before each scan.
> >
> > When rebooting after another crash later yesterday I received the error
> > message "Drive C is running in compatibility mode due to missing
drivers,
> > bad registry entries, or an improperly configured HD."
> >
> > Today I cannot boot my computer into either normal or safe mode; I get
the
> > error message "Error Loading OS." I tried to reinstall WinME using the
> > Dell-supplied CD, but after successfully booting from the CD, the
program
> > freezes when I instruct it to proceed with the reinstallation.
> >
> > I called Dell Tech Support, but despite an hour on the phone, the
> technician
> > was unable to help me. She said that she would have another technician
> call
> > me back if they could determine what the problem was.
> >
> > Is this an OS problem or a hard drive problem? Any ideas would be most
> > appreciated. I'm almost ready to purchase a new computer. :-(
> >
> > Herman
> >
> >
>
>

Archived from groups: microsoft.public.windowsme.general (More info?)

Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your drive is certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
newsnuRd.20166$vK5.671@twister.nyroc.rr.com...
> Jack--
>
> Thanks for your prompt response.
>
> When booting up using my WinME bootdisk, I received the error message
"WinME
> has determined that Drive C does not contain a valid partition." Scandisk
> found no errors on Drive C when I ran it several times, but it didn't seem
> to take as much time as I would have expected. The Maxtor PowerMax
Advanced
> Test is in progress.
>
> I forgot to mention that I back up my C drive at 2 am every morning;
> restoring the backup from my external HD yesterday did not fix the
problem,
> however.
>
> I also forgot to mention that I had to wait 40 minutes on hold before the
> Dell technician even answered the phone.
>
> I'll post the results of the PowerMax Advanced Test when it has finished.
>
> Thanks again.
>
> Herman
>
>
> "Jack E Martinelli" <jemartin_DELETE@NO_SPAM_gis.net> wrote in message
> news:eGtatYgFFHA.2572@tk2msftngp13.phx.gbl...
> > From your description, I think it quite possible that the HD is
physically
> > failing, perhaps intermittently just yet, a most irritating and
difficult
> > problem.
> >
> > Begin by booting to DOS using the WinME EBD, aka, bootdisk, and running
> > scandisk, seveal times in a row. If it fails (often, or first completes
> and
> > then fails), begin to assume the HD is failing. Obtain a disk test
> software
> > from the HD's vendor and run it also, if it is available.
> >
> > Third-party HD evaluation software exists, but with the cost of a new HD
> so
> > low today, I would attempt to copy the current drive to a new drive
before
> > it fails entirely and then install it as the main, bootable drive as a
> test.
> >
> > Another test is to obtain HD Tach, from TCD Labs, and run the evaluation
> > copy, in read-only mode, to stress test the HD. A half dozen tests
should
> > tell you if the drive is failing.
> >
> > And isn't Dell Support just wonderful (NOT). HP is no better in my
> recent
> > experience. Real customer service from Fortune 500 companies is just a
> > memory now. Carly certainly never considered it important to her
> company's
> > success.
> >
> > So count yourself lucky to know about, or be able to find, this ng.
> > --
> > Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
> > Help us help you: http://www.dts-L.org/goodpost.htm
> >
> > http://www.microsoft.com/athome/se [...] fault.aspx
> > Your cooperation is very appreciated.
> > ------
> > "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
> > news:iptRd.21785$H05.12919@twister.nyroc.rr.com...
> > > Yesterday when I was browsing the Internet using IE 6, my Dell
Dimension
> > > 4100 crashed and displayed the following error message: "There is a
> > problem
> > > with a system file. Windows may not be able to run correctly. You
may
> be
> > > able to fix it using System Restore. Otherwise reinstall Windows.
VxD
> > > dynamic link call: C1C64AEC to "0028," service 800A."
> > >
> > > I ran Norton Go Back using about 8 different restore points during the
> > > preceding 48 hours to no avail. When I went into safe mode to run
> > scandisk,
> > > I noticed that programs that do not normally run in safe mode, eg AVG,
> ZA,
> > > Palm Hotsync & Alarm, etc. were running. I performed two complete
virus
> > > scans using AVG and online Trendmicro House Call, but no viruses were
> > found.
> > > I update AVG manually daily. I run SpywareBlaster and scan frequently
> > with
> > > both Ad-Aware and Spybot S&D; I check for updates before each scan.
> > >
> > > When rebooting after another crash later yesterday I received the
error
> > > message "Drive C is running in compatibility mode due to missing
> drivers,
> > > bad registry entries, or an improperly configured HD."
> > >
> > > Today I cannot boot my computer into either normal or safe mode; I get
> the
> > > error message "Error Loading OS." I tried to reinstall WinME using
the
> > > Dell-supplied CD, but after successfully booting from the CD, the
> program
> > > freezes when I instruct it to proceed with the reinstallation.
> > >
> > > I called Dell Tech Support, but despite an hour on the phone, the
> > technician
> > > was unable to help me. She said that she would have another
technician
> > call
> > > me back if they could determine what the problem was.
> > >
> > > Is this an OS problem or a hard drive problem? Any ideas would be
most
> > > appreciated. I'm almost ready to purchase a new computer. :-(
> > >
> > > Herman
> > >
> > >
> >
> >
>
>

Archived from groups: microsoft.public.windowsme.general (More info?)

The 'no valid partition' error is normal when using GoBack - you need to
read the instructions on Roxio's Website on how to boot to DOS with GoBack
installed.
http://www.roxio.com/en/support/ro [...] oc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
news:kKuRd.20243$vK5.2490@twister.nyroc.rr.com...
> Jack--
>
> Maxtor PowerMax Advanced Test: "Congratulations! Your drive is certified
> error-free." Any further ideas?
>
> HB
>
>
> "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
> newsnuRd.20166$vK5.671@twister.nyroc.rr.com...
>> Jack--
>>
>> Thanks for your prompt response.
>>
>> When booting up using my WinME bootdisk, I received the error message
> "WinME
>> has determined that Drive C does not contain a valid partition."
>> Scandisk
>> found no errors on Drive C when I ran it several times, but it didn't
>> seem
>> to take as much time as I would have expected. The Maxtor PowerMax
> Advanced
>> Test is in progress.
>>
>> I forgot to mention that I back up my C drive at 2 am every morning;
>> restoring the backup from my external HD yesterday did not fix the
> problem,
>> however.
>>
>> I also forgot to mention that I had to wait 40 minutes on hold before the
>> Dell technician even answered the phone.
>>
>> I'll post the results of the PowerMax Advanced Test when it has finished.
>>
>> Thanks again.
>>
>> Herman
>>
>>
>> "Jack E Martinelli" <jemartin_DELETE@NO_SPAM_gis.net> wrote in message
>> news:eGtatYgFFHA.2572@tk2msftngp13.phx.gbl...
>> > From your description, I think it quite possible that the HD is
> physically
>> > failing, perhaps intermittently just yet, a most irritating and
> difficult
>> > problem.
>> >
>> > Begin by booting to DOS using the WinME EBD, aka, bootdisk, and running
>> > scandisk, seveal times in a row. If it fails (often, or first
>> > completes
>> and
>> > then fails), begin to assume the HD is failing. Obtain a disk test
>> software
>> > from the HD's vendor and run it also, if it is available.
>> >
>> > Third-party HD evaluation software exists, but with the cost of a new
>> > HD
>> so
>> > low today, I would attempt to copy the current drive to a new drive
> before
>> > it fails entirely and then install it as the main, bootable drive as a
>> test.
>> >
>> > Another test is to obtain HD Tach, from TCD Labs, and run the
>> > evaluation
>> > copy, in read-only mode, to stress test the HD. A half dozen tests
> should
>> > tell you if the drive is failing.
>> >
>> > And isn't Dell Support just wonderful (NOT). HP is no better in my
>> recent
>> > experience. Real customer service from Fortune 500 companies is just a
>> > memory now. Carly certainly never considered it important to her
>> company's
>> > success.
>> >
>> > So count yourself lucky to know about, or be able to find, this ng.
>> > --
>> > Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
>> > Help us help you: http://www.dts-L.org/goodpost.htm
>> >
>> > http://www.microsoft.com/athome/se [...] fault.aspx
>> > Your cooperation is very appreciated.
>> > ------
>> > "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
>> > news:iptRd.21785$H05.12919@twister.nyroc.rr.com...
>> > > Yesterday when I was browsing the Internet using IE 6, my Dell
> Dimension
>> > > 4100 crashed and displayed the following error message: "There is a
>> > problem
>> > > with a system file. Windows may not be able to run correctly. You
> may
>> be
>> > > able to fix it using System Restore. Otherwise reinstall Windows.
> VxD
>> > > dynamic link call: C1C64AEC to "0028," service 800A."
>> > >
>> > > I ran Norton Go Back using about 8 different restore points during
>> > > the
>> > > preceding 48 hours to no avail. When I went into safe mode to run
>> > scandisk,
>> > > I noticed that programs that do not normally run in safe mode, eg
>> > > AVG,
>> ZA,
>> > > Palm Hotsync & Alarm, etc. were running. I performed two complete
> virus
>> > > scans using AVG and online Trendmicro House Call, but no viruses were
>> > found.
>> > > I update AVG manually daily. I run SpywareBlaster and scan
>> > > frequently
>> > with
>> > > both Ad-Aware and Spybot S&D; I check for updates before each scan.
>> > >
>> > > When rebooting after another crash later yesterday I received the
> error
>> > > message "Drive C is running in compatibility mode due to missing
>> drivers,
>> > > bad registry entries, or an improperly configured HD."
>> > >
>> > > Today I cannot boot my computer into either normal or safe mode; I
>> > > get
>> the
>> > > error message "Error Loading OS." I tried to reinstall WinME using
> the
>> > > Dell-supplied CD, but after successfully booting from the CD, the
>> program
>> > > freezes when I instruct it to proceed with the reinstallation.
>> > >
>> > > I called Dell Tech Support, but despite an hour on the phone, the
>> > technician
>> > > was unable to help me. She said that she would have another
> technician
>> > call
>> > > me back if they could determine what the problem was.
>> > >
>> > > Is this an OS problem or a hard drive problem? Any ideas would be
> most
>> > > appreciated. I'm almost ready to purchase a new computer. :-(
>> > >
>> > > Herman
>> > >
>> > >
>> >
>> >
>>
>>
>
>

Archived from groups: microsoft.public.windowsme.general (More info?)

Noel--

I have uninstalled Go Back using instructions on the Symantec website, but I
still can't boot up my computer. Scandisk and Maxtor PowerMax found no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my new drive to buy time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" <NoelDPspamless@btopenworld.com> wrote in message
news:u4a4eMmFFHA.1476@TK2MSFTNGP09.phx.gbl...
> The 'no valid partition' error is normal when using GoBack - you need to
> read the instructions on Roxio's Website on how to boot to DOS with GoBack
> installed.
>
http://www.roxio.com/en/support/ro [...] oc12861776
>
> --
> Noel Paton (MS-MVP 2002-2005, Windows)
>
> Nil Carborundum Illegitemi
> http://www.btinternet.com/~winnoel/millsrpch.htm
> http://tinyurl.com/6oztj
>
> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>
> "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
> news:kKuRd.20243$vK5.2490@twister.nyroc.rr.com...
> > Jack--
> >
> > Maxtor PowerMax Advanced Test: "Congratulations! Your drive is
certified
> > error-free." Any further ideas?
> >
> > HB
> >
> >
> > "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
> > newsnuRd.20166$vK5.671@twister.nyroc.rr.com...
> >> Jack--
> >>
> >> Thanks for your prompt response.
> >>
> >> When booting up using my WinME bootdisk, I received the error message
> > "WinME
> >> has determined that Drive C does not contain a valid partition."
> >> Scandisk
> >> found no errors on Drive C when I ran it several times, but it didn't
> >> seem
> >> to take as much time as I would have expected. The Maxtor PowerMax
> > Advanced
> >> Test is in progress.
> >>
> >> I forgot to mention that I back up my C drive at 2 am every morning;
> >> restoring the backup from my external HD yesterday did not fix the
> > problem,
> >> however.
> >>
> >> I also forgot to mention that I had to wait 40 minutes on hold before
the
> >> Dell technician even answered the phone.
> >>
> >> I'll post the results of the PowerMax Advanced Test when it has
finished.
> >>
> >> Thanks again.
> >>
> >> Herman
> >>
> >>
> >> "Jack E Martinelli" <jemartin_DELETE@NO_SPAM_gis.net> wrote in message
> >> news:eGtatYgFFHA.2572@tk2msftngp13.phx.gbl...
> >> > From your description, I think it quite possible that the HD is
> > physically
> >> > failing, perhaps intermittently just yet, a most irritating and
> > difficult
> >> > problem.
> >> >
> >> > Begin by booting to DOS using the WinME EBD, aka, bootdisk, and
running
> >> > scandisk, seveal times in a row. If it fails (often, or first
> >> > completes
> >> and
> >> > then fails), begin to assume the HD is failing. Obtain a disk test
> >> software
> >> > from the HD's vendor and run it also, if it is available.
> >> >
> >> > Third-party HD evaluation software exists, but with the cost of a new
> >> > HD
> >> so
> >> > low today, I would attempt to copy the current drive to a new drive
> > before
> >> > it fails entirely and then install it as the main, bootable drive as
a
> >> test.
> >> >
> >> > Another test is to obtain HD Tach, from TCD Labs, and run the
> >> > evaluation
> >> > copy, in read-only mode, to stress test the HD. A half dozen tests
> > should
> >> > tell you if the drive is failing.
> >> >
> >> > And isn't Dell Support just wonderful (NOT). HP is no better in my
> >> recent
> >> > experience. Real customer service from Fortune 500 companies is just
a
> >> > memory now. Carly certainly never considered it important to her
> >> company's
> >> > success.
> >> >
> >> > So count yourself lucky to know about, or be able to find, this ng.
> >> > --
> >> > Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
> >> > Help us help you: http://www.dts-L.org/goodpost.htm
> >> >
> >> > http://www.microsoft.com/athome/se [...] fault.aspx
> >> > Your cooperation is very appreciated.
> >> > ------
> >> > "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
> >> > news:iptRd.21785$H05.12919@twister.nyroc.rr.com...
> >> > > Yesterday when I was browsing the Internet using IE 6, my Dell
> > Dimension
> >> > > 4100 crashed and displayed the following error message: "There is
a
> >> > problem
> >> > > with a system file. Windows may not be able to run correctly. You
> > may
> >> be
> >> > > able to fix it using System Restore. Otherwise reinstall Windows.
> > VxD
> >> > > dynamic link call: C1C64AEC to "0028," service 800A."
> >> > >
> >> > > I ran Norton Go Back using about 8 different restore points during
> >> > > the
> >> > > preceding 48 hours to no avail. When I went into safe mode to run
> >> > scandisk,
> >> > > I noticed that programs that do not normally run in safe mode, eg
> >> > > AVG,
> >> ZA,
> >> > > Palm Hotsync & Alarm, etc. were running. I performed two complete
> > virus
> >> > > scans using AVG and online Trendmicro House Call, but no viruses
were
> >> > found.
> >> > > I update AVG manually daily. I run SpywareBlaster and scan
> >> > > frequently
> >> > with
> >> > > both Ad-Aware and Spybot S&D; I check for updates before each scan.
> >> > >
> >> > > When rebooting after another crash later yesterday I received the
> > error
> >> > > message "Drive C is running in compatibility mode due to missing
> >> drivers,
> >> > > bad registry entries, or an improperly configured HD."
> >> > >
> >> > > Today I cannot boot my computer into either normal or safe mode; I
> >> > > get
> >> the
> >> > > error message "Error Loading OS." I tried to reinstall WinME using
> > the
> >> > > Dell-supplied CD, but after successfully booting from the CD, the
> >> program
> >> > > freezes when I instruct it to proceed with the reinstallation.
> >> > >
> >> > > I called Dell Tech Support, but despite an hour on the phone, the
> >> > technician
> >> > > was unable to help me. She said that she would have another
> > technician
> >> > call
> >> > > me back if they could determine what the problem was.
> >> > >
> >> > > Is this an OS problem or a hard drive problem? Any ideas would be
> > most
> >> > > appreciated. I'm almost ready to purchase a new computer. :-(
> >> > >
> >> > > Herman
> >> > >
> >> > >
> >> >
> >> >
> >>
> >>
> >
> >
>
>

Archived from groups: microsoft.public.windowsme.general (More info?)

Now you've uninstalled GoBack - what is the EXACT error message when you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
news:HgHRd.25171$H05.549@twister.nyroc.rr.com...
> Noel--
>
> I have uninstalled Go Back using instructions on the Symantec website, but
> I
> still can't boot up my computer. Scandisk and Maxtor PowerMax found no
> errors on my C drive.
>
> Should I purchase another HD and reinstall WinME on my new drive to buy
> time
> to troubleshoot the old one?
>
> Any further ideas? Thanks!
>
> Herman
>
>
> "Noel Paton" <NoelDPspamless@btopenworld.com> wrote in message
> news:u4a4eMmFFHA.1476@TK2MSFTNGP09.phx.gbl...
>> The 'no valid partition' error is normal when using GoBack - you need to
>> read the instructions on Roxio's Website on how to boot to DOS with
>> GoBack
>> installed.
>>
> http://www.roxio.com/en/support/ro [...] oc12861776
>>
>> --
>> Noel Paton (MS-MVP 2002-2005, Windows)
>>
>> Nil Carborundum Illegitemi
>> http://www.btinternet.com/~winnoel/millsrpch.htm
>> http://tinyurl.com/6oztj
>>
>> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>>
>> "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
>> news:kKuRd.20243$vK5.2490@twister.nyroc.rr.com...
>> > Jack--
>> >
>> > Maxtor PowerMax Advanced Test: "Congratulations! Your drive is
> certified
>> > error-free." Any further ideas?
>> >
>> > HB
>> >
>> >
>> > "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
>> > newsnuRd.20166$vK5.671@twister.nyroc.rr.com...
>> >> Jack--
>> >>
>> >> Thanks for your prompt response.
>> >>
>> >> When booting up using my WinME bootdisk, I received the error message
>> > "WinME
>> >> has determined that Drive C does not contain a valid partition."
>> >> Scandisk
>> >> found no errors on Drive C when I ran it several times, but it didn't
>> >> seem
>> >> to take as much time as I would have expected. The Maxtor PowerMax
>> > Advanced
>> >> Test is in progress.
>> >>
>> >> I forgot to mention that I back up my C drive at 2 am every morning;
>> >> restoring the backup from my external HD yesterday did not fix the
>> > problem,
>> >> however.
>> >>
>> >> I also forgot to mention that I had to wait 40 minutes on hold before
> the
>> >> Dell technician even answered the phone.
>> >>
>> >> I'll post the results of the PowerMax Advanced Test when it has
> finished.
>> >>
>> >> Thanks again.
>> >>
>> >> Herman
>> >>
>> >>
>> >> "Jack E Martinelli" <jemartin_DELETE@NO_SPAM_gis.net> wrote in message
>> >> news:eGtatYgFFHA.2572@tk2msftngp13.phx.gbl...
>> >> > From your description, I think it quite possible that the HD is
>> > physically
>> >> > failing, perhaps intermittently just yet, a most irritating and
>> > difficult
>> >> > problem.
>> >> >
>> >> > Begin by booting to DOS using the WinME EBD, aka, bootdisk, and
> running
>> >> > scandisk, seveal times in a row. If it fails (often, or first
>> >> > completes
>> >> and
>> >> > then fails), begin to assume the HD is failing. Obtain a disk test
>> >> software
>> >> > from the HD's vendor and run it also, if it is available.
>> >> >
>> >> > Third-party HD evaluation software exists, but with the cost of a
>> >> > new
>> >> > HD
>> >> so
>> >> > low today, I would attempt to copy the current drive to a new drive
>> > before
>> >> > it fails entirely and then install it as the main, bootable drive as
> a
>> >> test.
>> >> >
>> >> > Another test is to obtain HD Tach, from TCD Labs, and run the
>> >> > evaluation
>> >> > copy, in read-only mode, to stress test the HD. A half dozen tests
>> > should
>> >> > tell you if the drive is failing.
>> >> >
>> >> > And isn't Dell Support just wonderful (NOT). HP is no better in my
>> >> recent
>> >> > experience. Real customer service from Fortune 500 companies is
>> >> > just
> a
>> >> > memory now. Carly certainly never considered it important to her
>> >> company's
>> >> > success.
>> >> >
>> >> > So count yourself lucky to know about, or be able to find, this ng.
>> >> > --
>> >> > Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
>> >> > Help us help you: http://www.dts-L.org/goodpost.htm
>> >> >
>> >> > http://www.microsoft.com/athome/se [...] fault.aspx
>> >> > Your cooperation is very appreciated.
>> >> > ------
>> >> > "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
>> >> > news:iptRd.21785$H05.12919@twister.nyroc.rr.com...
>> >> > > Yesterday when I was browsing the Internet using IE 6, my Dell
>> > Dimension
>> >> > > 4100 crashed and displayed the following error message: "There is
> a
>> >> > problem
>> >> > > with a system file. Windows may not be able to run correctly.
>> >> > > You
>> > may
>> >> be
>> >> > > able to fix it using System Restore. Otherwise reinstall Windows.
>> > VxD
>> >> > > dynamic link call: C1C64AEC to "0028," service 800A."
>> >> > >
>> >> > > I ran Norton Go Back using about 8 different restore points during
>> >> > > the
>> >> > > preceding 48 hours to no avail. When I went into safe mode to run
>> >> > scandisk,
>> >> > > I noticed that programs that do not normally run in safe mode, eg
>> >> > > AVG,
>> >> ZA,
>> >> > > Palm Hotsync & Alarm, etc. were running. I performed two complete
>> > virus
>> >> > > scans using AVG and online Trendmicro House Call, but no viruses
> were
>> >> > found.
>> >> > > I update AVG manually daily. I run SpywareBlaster and scan
>> >> > > frequently
>> >> > with
>> >> > > both Ad-Aware and Spybot S&D; I check for updates before each
>> >> > > scan.
>> >> > >
>> >> > > When rebooting after another crash later yesterday I received the
>> > error
>> >> > > message "Drive C is running in compatibility mode due to missing
>> >> drivers,
>> >> > > bad registry entries, or an improperly configured HD."
>> >> > >
>> >> > > Today I cannot boot my computer into either normal or safe mode; I
>> >> > > get
>> >> the
>> >> > > error message "Error Loading OS." I tried to reinstall WinME
>> >> > > using
>> > the
>> >> > > Dell-supplied CD, but after successfully booting from the CD, the
>> >> program
>> >> > > freezes when I instruct it to proceed with the reinstallation.
>> >> > >
>> >> > > I called Dell Tech Support, but despite an hour on the phone, the
>> >> > technician
>> >> > > was unable to help me. She said that she would have another
>> > technician
>> >> > call
>> >> > > me back if they could determine what the problem was.
>> >> > >
>> >> > > Is this an OS problem or a hard drive problem? Any ideas would be
>> > most
>> >> > > appreciated. I'm almost ready to purchase a new computer. :-(
>> >> > >
>> >> > > Herman
>> >> > >
>> >> > >
>> >> >
>> >> >
>> >>
>> >>
>> >
>> >
>>
>>
>
>

Archived from groups: microsoft.public.windowsme.general (More info?)

Noel--

Now when I boot up, I get the MS Windows ME Startup Menu, scandisk runs
without finding any errors, and then there is a gray screen with no text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%, Usage 100%.

Thanks again!

HB

"Noel Paton" <NoelDPspamless@btopenworld.com> wrote in message
news:%23I45gioFFHA.392@TK2MSFTNGP14.phx.gbl...
> Now you've uninstalled GoBack - what is the EXACT error message when you
> boot to Windows?
>
> From a floppy boot, what does FDISK /STATUS report?
>
>
> --
> Noel Paton (MS-MVP 2002-2005, Windows)
>
> Nil Carborundum Illegitemi
> http://www.btinternet.com/~winnoel/millsrpch.htm
> http://tinyurl.com/6oztj
>
> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>
> "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
> news:HgHRd.25171$H05.549@twister.nyroc.rr.com...
> > Noel--
> >
> > I have uninstalled Go Back using instructions on the Symantec website,
but
> > I
> > still can't boot up my computer. Scandisk and Maxtor PowerMax found no
> > errors on my C drive.
> >
> > Should I purchase another HD and reinstall WinME on my new drive to buy
> > time
> > to troubleshoot the old one?
> >
> > Any further ideas? Thanks!
> >
> > Herman
> >
> >
> > "Noel Paton" <NoelDPspamless@btopenworld.com> wrote in message
> > news:u4a4eMmFFHA.1476@TK2MSFTNGP09.phx.gbl...
> >> The 'no valid partition' error is normal when using GoBack - you need
to
> >> read the instructions on Roxio's Website on how to boot to DOS with
> >> GoBack
> >> installed.
> >>
> >
http://www.roxio.com/en/support/ro [...] oc12861776
> >>
> >> --
> >> Noel Paton (MS-MVP 2002-2005, Windows)
> >>
> >> Nil Carborundum Illegitemi
> >> http://www.btinternet.com/~winnoel/millsrpch.htm
> >> http://tinyurl.com/6oztj
> >>
> >> Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's
> >>
> >> "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
> >> news:kKuRd.20243$vK5.2490@twister.nyroc.rr.com...
> >> > Jack--
> >> >
> >> > Maxtor PowerMax Advanced Test: "Congratulations! Your drive is
> > certified
> >> > error-free." Any further ideas?
> >> >
> >> > HB
> >> >
> >> >
> >> > "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
> >> > newsnuRd.20166$vK5.671@twister.nyroc.rr.com...
> >> >> Jack--
> >> >>
> >> >> Thanks for your prompt response.
> >> >>
> >> >> When booting up using my WinME bootdisk, I received the error
message
> >> > "WinME
> >> >> has determined that Drive C does not contain a valid partition."
> >> >> Scandisk
> >> >> found no errors on Drive C when I ran it several times, but it
didn't
> >> >> seem
> >> >> to take as much time as I would have expected. The Maxtor PowerMax
> >> > Advanced
> >> >> Test is in progress.
> >> >>
> >> >> I forgot to mention that I back up my C drive at 2 am every morning;
> >> >> restoring the backup from my external HD yesterday did not fix the
> >> > problem,
> >> >> however.
> >> >>
> >> >> I also forgot to mention that I had to wait 40 minutes on hold
before
> > the
> >> >> Dell technician even answered the phone.
> >> >>
> >> >> I'll post the results of the PowerMax Advanced Test when it has
> > finished.
> >> >>
> >> >> Thanks again.
> >> >>
> >> >> Herman
> >> >>
> >> >>
> >> >> "Jack E Martinelli" <jemartin_DELETE@NO_SPAM_gis.net> wrote in
message
> >> >> news:eGtatYgFFHA.2572@tk2msftngp13.phx.gbl...
> >> >> > From your description, I think it quite possible that the HD is
> >> > physically
> >> >> > failing, perhaps intermittently just yet, a most irritating and
> >> > difficult
> >> >> > problem.
> >> >> >
> >> >> > Begin by booting to DOS using the WinME EBD, aka, bootdisk, and
> > running
> >> >> > scandisk, seveal times in a row. If it fails (often, or first
> >> >> > completes
> >> >> and
> >> >> > then fails), begin to assume the HD is failing. Obtain a disk
test
> >> >> software
> >> >> > from the HD's vendor and run it also, if it is available.
> >> >> >
> >> >> > Third-party HD evaluation software exists, but with the cost of a
> >> >> > new
> >> >> > HD
> >> >> so
> >> >> > low today, I would attempt to copy the current drive to a new
drive
> >> > before
> >> >> > it fails entirely and then install it as the main, bootable drive
as
> > a
> >> >> test.
> >> >> >
> >> >> > Another test is to obtain HD Tach, from TCD Labs, and run the
> >> >> > evaluation
> >> >> > copy, in read-only mode, to stress test the HD. A half dozen
tests
> >> > should
> >> >> > tell you if the drive is failing.
> >> >> >
> >> >> > And isn't Dell Support just wonderful (NOT). HP is no better in
my
> >> >> recent
> >> >> > experience. Real customer service from Fortune 500 companies is
> >> >> > just
> > a
> >> >> > memory now. Carly certainly never considered it important to her
> >> >> company's
> >> >> > success.
> >> >> >
> >> >> > So count yourself lucky to know about, or be able to find, this
ng.
> >> >> > --
> >> >> > Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
> >> >> > Help us help you: http://www.dts-L.org/goodpost.htm
> >> >> >
> >> >> > http://www.microsoft.com/athome/se [...] fault.aspx
> >> >> > Your cooperation is very appreciated.
> >> >> > ------
> >> >> > "Herman Berliss, MD" <hberliss@stny.rr.com> wrote in message
> >> >> > news:iptRd.21785$H05.12919@twister.nyroc.rr.com...
> >> >> > > Yesterday when I was browsing the Internet using IE 6, my Dell
> >> > Dimension
> >> >> > > 4100 crashed and displayed the following error message: "There
is
> > a
> >> >> > problem
> >> >> > > with a system file. Windows may not be able to run correctly.
> >> >> > > You
> >> > may
> >> >> be
> >> >> > > able to fix it using System Restore. Otherwise reinstall
Windows.
> >> > VxD
> >> >> > > dynamic link call: C1C64AEC to "0028," service 800A."
> >> >> > >
> >> >> > > I ran Norton Go Back using about 8 different restore points
during
> >> >> > > the
> >> >> > > preceding 48 hours to no avail. When I went into safe mode to
run
> >> >> > scandisk,
> >> >> > > I noticed that programs that do not normally run in safe mode,
eg
> >> >> > > AVG,
> >> >> ZA,
> >> >> > > Palm Hotsync & Alarm, etc. were running. I performed two
complete
> >> > virus
> >> >> > > scans using AVG and online Trendmicro House Call, but no viruses
> > were
> >> >> > found.
> >> >> > > I update AVG manually daily. I run SpywareBlaster and scan
> >> >> > > frequently
> >> >> > with
> >> >> > > both Ad-Aware and Spybot S&D; I check for updates before each
> >> >> > > scan.
> >> >> > >
> >> >> > > When rebooting after another crash later yesterday I received
the
&g