Archived from groups: microsoft.public.windowsxp.hardware (More info?)

hey, does anybody knows about Toshiba A75 model?
I just bought one and started rebooting itself and freezeing at random
times. BestBuy return policy only covers 14 days. Toshiba send customers to
repairing centers, to repair new computers! There is a class action suite
here:
http://reviews.cnet.com/5208-6142- [...] ID=1014188

I dont know what to do other than join them!

Regards,
Alejandro Penate-Diaz.
MCP

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

If Toshiba is fixing them, what is your problem?


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


"Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote in
message news:eSk3ZKnLFHA.688@TK2MSFTNGP10.phx.gbl...
| hey, does anybody knows about Toshiba A75 model?
| I just bought one and started rebooting itself and
freezeing at random
| times. BestBuy return policy only covers 14 days. Toshiba
send customers to
| repairing centers, to repair new computers! There is a
class action suite
| here:
|
http://reviews.cnet.com/5208-6142- [...] ID=1014188
|
| I dont know what to do other than join them!
|
| Regards,
| Alejandro Penate-Diaz.
| MCP
|
|

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

and you know for sure that Toshiba is fixing them?

"Jim Macklin" <p51mustang[threeX12]@xxxhotmail.calm> wrote in message
news:%23m9WOTnLFHA.3184@TK2MSFTNGP09.phx.gbl...
> If Toshiba is fixing them, what is your problem?
>
>
> --
> The people think the Constitution protects their rights;
> But government sees it as an obstacle to be overcome.
>
>
> "Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote in
> message news:eSk3ZKnLFHA.688@TK2MSFTNGP10.phx.gbl...
> | hey, does anybody knows about Toshiba A75 model?
> | I just bought one and started rebooting itself and
> freezeing at random
> | times. BestBuy return policy only covers 14 days. Toshiba
> send customers to
> | repairing centers, to repair new computers! There is a
> class action suite
> | here:
> |
> http://reviews.cnet.com/5208-6142- [...] ID=1014188
> |
> | I dont know what to do other than join them!
> |
> | Regards,
> | Alejandro Penate-Diaz.
> | MCP
> |
> |
>
>

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

In article <uKJRtUnLFHA.3960@TK2MSFTNGP12.phx.gbl>,
Alejandro Penate-Diaz <alexware69@hotmail.com> wrote:
>and you know for sure that Toshiba is fixing them?
>
>"Jim Macklin" <p51mustang[threeX12]@xxxhotmail.calm> wrote in message
>news:%23m9WOTnLFHA.3184@TK2MSFTNGP09.phx.gbl...
>> If Toshiba is fixing them, what is your problem?
>>

And why shouldn't the be ?



>>
>> --
>> The people think the Constitution protects their rights;
>> But government sees it as an obstacle to be overcome.
>>
>>
>> "Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote in
>> message news:eSk3ZKnLFHA.688@TK2MSFTNGP10.phx.gbl...
>> | hey, does anybody knows about Toshiba A75 model?
>> | I just bought one and started rebooting itself and
>> freezeing at random
>> | times. BestBuy return policy only covers 14 days. Toshiba
>> send customers to
>> | repairing centers, to repair new computers! There is a
>> class action suite
>> | here:
>> |
>> http://reviews.cnet.com/5208-6142- [...] ID=1014188
>> |
>> | I dont know what to do other than join them!
>> |
>> | Regards,
>> | Alejandro Penate-Diaz.
>> | MCP
>> |
>> |
>>
>>
>
>


--

a d y k e s @ p a n i x . c o m

Don't blame me. I voted for Gore.

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

In article <eSk3ZKnLFHA.688@TK2MSFTNGP10.phx.gbl>,
Alejandro Penate-Diaz <alexware69@hotmail.com> wrote:
>hey, does anybody knows about Toshiba A75 model?
>I just bought one and started rebooting itself and freezeing at random
>times. BestBuy return policy only covers 14 days. Toshiba send customers to
>repairing centers, to repair new computers! There is a class action suite
>here:
>http://reviews.cnet.com/5208-6142-0.html?forumID=69&threadID=90243&messageID=1014188
>
>I dont know what to do other than join them!
>
>Regards,
>Alejandro Penate-Diaz.
>MCP
>
>


The Authorized Toshiba repair centers I've done business with have
been great. (I managed several hundred Toshiba laptops out of NYC for
a couple years our Sales people were real rough on the equipment.)

If it's dead what do you have to lose? Find one on the Toshiba web
site and bring it in. How many years is it goint to take for that
court case to work out ?

You've got a year Toshiba warranty on that machine. get your money's
worth.

(You don't work for a class action lawyer by any chance, do you ?)








--

a d y k e s @ p a n i x . c o m

Don't blame me. I voted for Gore.

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

are you a toshiba employee??


"Al Dykes" <adykes@panix.com> wrote in message
news1npk3$50q$1@panix5.panix.com...
> In article <eSk3ZKnLFHA.688@TK2MSFTNGP10.phx.gbl>,
> Alejandro Penate-Diaz <alexware69@hotmail.com> wrote:
>>hey, does anybody knows about Toshiba A75 model?
>>I just bought one and started rebooting itself and freezeing at random
>>times. BestBuy return policy only covers 14 days. Toshiba send customers
>>to
>>repairing centers, to repair new computers! There is a class action suite
>>here:
>>http://reviews.cnet.com/5208-6142-0.html?forumID=69&threadID=90243&messageID=1014188
>>
>>I dont know what to do other than join them!
>>
>>Regards,
>>Alejandro Penate-Diaz.
>>MCP
>>
>>
>
>
> The Authorized Toshiba repair centers I've done business with have
> been great. (I managed several hundred Toshiba laptops out of NYC for
> a couple years our Sales people were real rough on the equipment.)
>
> If it's dead what do you have to lose? Find one on the Toshiba web
> site and bring it in. How many years is it goint to take for that
> court case to work out ?
>
> You've got a year Toshiba warranty on that machine. get your money's
> worth.
>
> (You don't work for a class action lawyer by any chance, do you ?)
>
>
>
>
>
>
>
>
> --
>
> a d y k e s @ p a n i x . c o m
>
> Don't blame me. I voted for Gore.

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

just read what you said.


"Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote in
message news:uKJRtUnLFHA.3960@TK2MSFTNGP12.phx.gbl...
| and you know for sure that Toshiba is fixing them?
|
| "Jim Macklin" <p51mustang[threeX12]@xxxhotmail.calm> wrote
in message
| news:%23m9WOTnLFHA.3184@TK2MSFTNGP09.phx.gbl...
| > If Toshiba is fixing them, what is your problem?
| >
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| >
| >
| > "Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote
in
| > message news:eSk3ZKnLFHA.688@TK2MSFTNGP10.phx.gbl...
| > | hey, does anybody knows about Toshiba A75 model?
| > | I just bought one and started rebooting itself and
| > freezeing at random
| > | times. BestBuy return policy only covers 14 days.
Toshiba
| > send customers to
| > | repairing centers, to repair new computers! There is a
| > class action suite
| > | here:
| > |
| >
http://reviews.cnet.com/5208-6142- [...] ID=1014188
| > |
| > | I dont know what to do other than join them!
| > |
| > | Regards,
| > | Alejandro Penate-Diaz.
| > | MCP
| > |
| > |
| >
| >
|
|

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Alejandro

Some people are calling the Customer Service and getting a degree of
satisfaction.. the machines seem to have several problems that could all be
stemming from the 'static' problem..

Toshiba service centres are replacing the speaker grilles with a material
less likely to cause this issue.. I also understand that some users are
experimenting with electrical insulation tape.. not a good situation
really..

Harass Customer Service by PHONE.. e-mail will do no good.. and in the
meantime, take it to your nearest Toshiba Service Center..

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





"Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote in message
news:eSk3ZKnLFHA.688@TK2MSFTNGP10.phx.gbl...
> hey, does anybody knows about Toshiba A75 model?
> I just bought one and started rebooting itself and freezeing at random
> times. BestBuy return policy only covers 14 days. Toshiba send customers
> to repairing centers, to repair new computers! There is a class action
> suite here:
> http://reviews.cnet.com/5208-6142- [...] ID=1014188
>
> I dont know what to do other than join them!
>
> Regards,
> Alejandro Penate-Diaz.
> MCP
>

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I already "harrassed?" them by phone, they sent me to an ASP (Authorized
Service Provider). I called the nearest ASP and the told me that they cannot
guarantee that my laptop will work 100% OK after they try to fix it!!!!
That's inadmissible. Also my laptop doenst have "static" problems, I have
charged myself and then touched the speakers and nothing happens. Also my
laptop doesnt overheat, it is cool to the touch. extra dust in the cpu fan
is not possible, since I bought it 20 days ago. So I think the are hidding
the real problem. Also I dont want to repair a NEW and EXPENSIVE computer
with les than a month of use, experiencing a well KNOWN problem. I am
poor,Toshiba is rich, so is their problem.



"Mike Hall (MS-MVP)" <mike.hall.mail@sympatico.ca> wrote in message
news$dpqToLFHA.4084@TK2MSFTNGP10.phx.gbl...
> Alejandro
>
> Some people are calling the Customer Service and getting a degree of
> satisfaction.. the machines seem to have several problems that could all
> be stemming from the 'static' problem..
>
> Toshiba service centres are replacing the speaker grilles with a material
> less likely to cause this issue.. I also understand that some users are
> experimenting with electrical insulation tape.. not a good situation
> really..
>
> Harass Customer Service by PHONE.. e-mail will do no good.. and in the
> meantime, take it to your nearest Toshiba Service Center..
>
> --
> Mike Hall
> MVP - Windows Shell/user
>
> http://dts-l.org/goodpost.htm
>
>
>
>
>
> "Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote in message
> news:eSk3ZKnLFHA.688@TK2MSFTNGP10.phx.gbl...
>> hey, does anybody knows about Toshiba A75 model?
>> I just bought one and started rebooting itself and freezeing at random
>> times. BestBuy return policy only covers 14 days. Toshiba send customers
>> to repairing centers, to repair new computers! There is a class action
>> suite here:
>> http://reviews.cnet.com/5208-6142- [...] ID=1014188
>>
>> I dont know what to do other than join them!
>>
>> Regards,
>> Alejandro Penate-Diaz.
>> MCP
>>
>
>

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Alejandro

Presently, it is very much your problem.. your only option is to take it
in.. there is a chance that it may work out well for you.. in the meantime,
by all means join any action group..

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





"Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote in message
news:ujcgQaoLFHA.244@TK2MSFTNGP12.phx.gbl...
>I already "harrassed?" them by phone, they sent me to an ASP (Authorized
>Service Provider). I called the nearest ASP and the told me that they
>cannot guarantee that my laptop will work 100% OK after they try to fix
>it!!!! That's inadmissible. Also my laptop doenst have "static" problems, I
>have charged myself and then touched the speakers and nothing happens. Also
>my laptop doesnt overheat, it is cool to the touch. extra dust in the cpu
>fan is not possible, since I bought it 20 days ago. So I think the are
>hidding the real problem. Also I dont want to repair a NEW and EXPENSIVE
>computer with les than a month of use, experiencing a well KNOWN problem. I
>am poor,Toshiba is rich, so is their problem.
>
>
>
> "Mike Hall (MS-MVP)" <mike.hall.mail@sympatico.ca> wrote in message
> news$dpqToLFHA.4084@TK2MSFTNGP10.phx.gbl...
>> Alejandro
>>
>> Some people are calling the Customer Service and getting a degree of
>> satisfaction.. the machines seem to have several problems that could all
>> be stemming from the 'static' problem..
>>
>> Toshiba service centres are replacing the speaker grilles with a material
>> less likely to cause this issue.. I also understand that some users are
>> experimenting with electrical insulation tape.. not a good situation
>> really..
>>
>> Harass Customer Service by PHONE.. e-mail will do no good.. and in the
>> meantime, take it to your nearest Toshiba Service Center..
>>
>> --
>> Mike Hall
>> MVP - Windows Shell/user
>>
>> http://dts-l.org/goodpost.htm
>>
>>
>>
>>
>>
>> "Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote in message
>> news:eSk3ZKnLFHA.688@TK2MSFTNGP10.phx.gbl...
>>> hey, does anybody knows about Toshiba A75 model?
>>> I just bought one and started rebooting itself and freezeing at random
>>> times. BestBuy return policy only covers 14 days. Toshiba send customers
>>> to repairing centers, to repair new computers! There is a class action
>>> suite here:
>>> http://reviews.cnet.com/5208-6142- [...] ID=1014188
>>>
>>> I dont know what to do other than join them!
>>>
>>> Regards,
>>> Alejandro Penate-Diaz.
>>> MCP
>>>
>>
>>
>
>

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

if it is my problem how come are you giving opinions?

"Mike Hall (MS-MVP)" <mike.hall.mail@sympatico.ca> wrote in message
news:eaqAhqoLFHA.2252@TK2MSFTNGP15.phx.gbl...
> Alejandro
>
> Presently, it is very much your problem.. your only option is to take it
> in.. there is a chance that it may work out well for you.. in the
> meantime, by all means join any action group..
>
> --
> Mike Hall
> MVP - Windows Shell/user
>
> http://dts-l.org/goodpost.htm
>
>
>
>
>
> "Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote in message
> news:ujcgQaoLFHA.244@TK2MSFTNGP12.phx.gbl...
>>I already "harrassed?" them by phone, they sent me to an ASP (Authorized
>>Service Provider). I called the nearest ASP and the told me that they
>>cannot guarantee that my laptop will work 100% OK after they try to fix
>>it!!!! That's inadmissible. Also my laptop doenst have "static" problems,
>>I have charged myself and then touched the speakers and nothing happens.
>>Also my laptop doesnt overheat, it is cool to the touch. extra dust in the
>>cpu fan is not possible, since I bought it 20 days ago. So I think the are
>>hidding the real problem. Also I dont want to repair a NEW and EXPENSIVE
>>computer with les than a month of use, experiencing a well KNOWN problem.
>>I am poor,Toshiba is rich, so is their problem.
>>
>>
>>
>> "Mike Hall (MS-MVP)" <mike.hall.mail@sympatico.ca> wrote in message
>> news$dpqToLFHA.4084@TK2MSFTNGP10.phx.gbl...
>>> Alejandro
>>>
>>> Some people are calling the Customer Service and getting a degree of
>>> satisfaction.. the machines seem to have several problems that could all
>>> be stemming from the 'static' problem..
>>>
>>> Toshiba service centres are replacing the speaker grilles with a
>>> material less likely to cause this issue.. I also understand that some
>>> users are experimenting with electrical insulation tape.. not a good
>>> situation really..
>>>
>>> Harass Customer Service by PHONE.. e-mail will do no good.. and in the
>>> meantime, take it to your nearest Toshiba Service Center..
>>>
>>> --
>>> Mike Hall
>>> MVP - Windows Shell/user
>>>
>>> http://dts-l.org/goodpost.htm
>>>
>>>
>>>
>>>
>>>
>>> "Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote in message
>>> news:eSk3ZKnLFHA.688@TK2MSFTNGP10.phx.gbl...
>>>> hey, does anybody knows about Toshiba A75 model?
>>>> I just bought one and started rebooting itself and freezeing at random
>>>> times. BestBuy return policy only covers 14 days. Toshiba send
>>>> customers to repairing centers, to repair new computers! There is a
>>>> class action suite here:
>>>> http://reviews.cnet.com/5208-6142- [...] ID=1014188
>>>>
>>>> I dont know what to do other than join them!
>>>>
>>>> Regards,
>>>> Alejandro Penate-Diaz.
>>>> MCP
>>>>
>>>
>>>
>>
>>
>
>

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

"Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote in message
news:ujcgQaoLFHA.244@TK2MSFTNGP12.phx.gbl...
>I already "harrassed?" them by phone, they sent me to an ASP
>(Authorized Service Provider). I called the nearest ASP and the told me
>that they cannot guarantee that my laptop will work 100% OK after they
>try to fix it!!!! That's inadmissible. Also my laptop doenst have
>"static" problems, I have charged myself and then touched the speakers
>and nothing happens. Also my laptop doesnt overheat, it is cool to the
>touch. extra dust in the cpu fan is not possible, since I bought it 20
>days ago. So I think the are hidding the real problem. Also I dont want
>to repair a NEW and EXPENSIVE computer with les than a month of use,
>experiencing a well KNOWN problem. I am poor,Toshiba is rich, so is
>their problem.

ESD susceptibility issues can cause hard failure later. Just because no
immediate failure is noticed, it does not mean that damage wasn't done.
There are ways to test this and most medical devices are required to go
through rigorous ESD testing. Many commercial manufactures also do this
testing to verify good product design. Many commercial manufacturers
don't do this ESD testing thus a problem can come after the product has
already been released to the general public.. Most people are clueless
when it comes to understanding ESD cause and affect. Your post is
indicates you are no exception..

Ben

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Because YOU asked.


"Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote in
message news:%23dfbnsoLFHA.3512@TK2MSFTNGP15.phx.gbl...
| if it is my problem how come are you giving opinions?
|
| "Mike Hall (MS-MVP)" <mike.hall.mail@sympatico.ca> wrote
in message
| news:eaqAhqoLFHA.2252@TK2MSFTNGP15.phx.gbl...
| > Alejandro
| >
| > Presently, it is very much your problem.. your only
option is to take it
| > in.. there is a chance that it may work out well for
you.. in the
| > meantime, by all means join any action group..
| >
| > --
| > Mike Hall
| > MVP - Windows Shell/user
| >
| > http://dts-l.org/goodpost.htm
| >
| >
| >
| >
| >
| > "Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote
in message
| > news:ujcgQaoLFHA.244@TK2MSFTNGP12.phx.gbl...
| >>I already "harrassed?" them by phone, they sent me to an
ASP (Authorized
| >>Service Provider). I called the nearest ASP and the told
me that they
| >>cannot guarantee that my laptop will work 100% OK after
they try to fix
| >>it!!!! That's inadmissible. Also my laptop doenst have
"static" problems,
| >>I have charged myself and then touched the speakers and
nothing happens.
| >>Also my laptop doesnt overheat, it is cool to the touch.
extra dust in the
| >>cpu fan is not possible, since I bought it 20 days ago.
So I think the are
| >>hidding the real problem. Also I dont want to repair a
NEW and EXPENSIVE
| >>computer with les than a month of use, experiencing a
well KNOWN problem.
| >>I am poor,Toshiba is rich, so is their problem.
| >>
| >>
| >>
| >> "Mike Hall (MS-MVP)" <mike.hall.mail@sympatico.ca>
wrote in message
| >> news$dpqToLFHA.4084@TK2MSFTNGP10.phx.gbl...
| >>> Alejandro
| >>>
| >>> Some people are calling the Customer Service and
getting a degree of
| >>> satisfaction.. the machines seem to have several
problems that could all
| >>> be stemming from the 'static' problem..
| >>>
| >>> Toshiba service centres are replacing the speaker
grilles with a
| >>> material less likely to cause this issue.. I also
understand that some
| >>> users are experimenting with electrical insulation
tape.. not a good
| >>> situation really..
| >>>
| >>> Harass Customer Service by PHONE.. e-mail will do no
good.. and in the
| >>> meantime, take it to your nearest Toshiba Service
Center..
| >>>
| >>> --
| >>> Mike Hall
| >>> MVP - Windows Shell/user
| >>>
| >>> http://dts-l.org/goodpost.htm
| >>>
| >>>
| >>>
| >>>
| >>>
| >>> "Alejandro Penate-Diaz" <alexware69@hotmail.com> wrote
in message
| >>> news:eSk3ZKnLFHA.688@TK2MSFTNGP10.phx.gbl...
| >>>> hey, does anybody knows about Toshiba A75 model?
| >>>> I just bought one and started rebooting itself and
freezeing at random
| >>>> times. BestBuy return policy only covers 14 days.
Toshiba send
| >>>> customers to repairing centers, to repair new
computers! There is a
| >>>> class action suite here:
| >>>>
http://reviews.cnet.com/5208-6142- [...] ID=1014188
| >>>>
| >>>> I dont know what to do other than join them!
| >>>>
| >>>> Regards,
| >>>> Alejandro Penate-Diaz.
| >>>> MCP
| >>>>
| >>>
| >>>
| >>
| >>
| >
| >
|
|