Archived from groups: microsoft.public.pocketpc (More info?)

hi all.

sorry for bringing this up again (im sure a few of you are bored of this by
now), but i just wanted to get an update on the situation (ive been
following groups and google) but now that i actually have one - terribly
yellow screen an all - i was wondering what my options were.

are any of you happy with your 4150's screen? if so, were you lucky first
off or did you get a replacement? from the retailer or HP directly? or dont
you actually beleive there was an issue at all? can we tell by serial/batch
numbers which have the better screens? are the latest ones fixed (cos mine
is a few days old and isnt!).

again apologies for brining this up again, but the yellow really makes the
unit unusable.

Spammy

Archived from groups: microsoft.public.pocketpc (More info?)

My iPAQ's 4150 screen is yellow only when I look at it from the bottom and
it does not disturb me. My friend has also 1940 and there the screen is
yellow all the time (and this is normal) but still you can get used to it

--

..: Jakub Kañczugowski
..: www.PDAclub.pl

Archived from groups: microsoft.public.pocketpc (More info?)

In article <c72dj6$hliqn$1@ID-111190.news.uni-berlin.de>, me@privacy.net
says...
> hi all.
>
I' got myne 4150 few days ago, and it's yeloow from all angles :-(

Archived from groups: microsoft.public.pocketpc (More info?)

"Darijo Vrban" <wrbex@vip.-BRISI-hr> wrote in message
news:MPG.1afefdeb896a77169897bc@news.hinet.hr...
> In article <c72dj6$hliqn$1@ID-111190.news.uni-berlin.de>, me@privacy.net
> says...
> > hi all.
> >
> I' got myne 4150 few days ago, and it's yeloow from all angles :-(

will you be gunning for an exchange from either the retailer or HP?

Archived from groups: microsoft.public.pocketpc (More info?)

Spammy,
I thought that maybe the yellow-beige tint issue had gone away as I have
not heard about it for about 6 weeks and in looking at the new ones at the
stores, have not seen it except for a tiny amount of beige tinting if you
tilt the bottom up. The problem is the backlighting and not the screen as
they work fine outside with no backlight.
On my 4355 I had to go thru 3 of them to get a good one. The dealer took
the first one back but the replacement was almost as bad, we went thru all 9
he had in stock and same issue. Next one was sent to HP and the returned one
was much better and I was going to keep it until I saw a friends that had
almost no tint at all. So..one more time back to HP and now finally have one
that hardly has a tint. It seems like there are several bad batches out
there as the second one from HP had a very new serial number, but the third
one has a older number, but works perfectly.
I have found that HP returns for bad screens is a no questions asked
fast return. I think because HP got so much bad coverage on the Journada
PDA's and the claim that they were 64K color screens when they were only 16K
has made HP very touchy about screen issues. I have heard no problems on US
or Europe returns, only some on Australian/New Zealand returns and that was
fixed after the bad ones were sent to the US.

--
Tedd Riggs
PDA Square Content Developer
www.pdasquare.com
Redmond, WA



"spammy" <me@privacy.net> wrote in message
news:c72dj6$hliqn$1@ID-111190.news.uni-berlin.de...
> hi all.
>
> sorry for bringing this up again (im sure a few of you are bored of this
> by
> now), but i just wanted to get an update on the situation (ive been
> following groups and google) but now that i actually have one - terribly
> yellow screen an all - i was wondering what my options were.
>
> are any of you happy with your 4150's screen? if so, were you lucky first
> off or did you get a replacement? from the retailer or HP directly? or
> dont
> you actually beleive there was an issue at all? can we tell by
> serial/batch
> numbers which have the better screens? are the latest ones fixed (cos mine
> is a few days old and isnt!).
>
> again apologies for brining this up again, but the yellow really makes the
> unit unusable.
>
> Spammy
>
>

Archived from groups: microsoft.public.pocketpc (More info?)

In article <c72or2$gt92d$1@ID-111190.news.uni-berlin.de>, me@privacy.net
says...
> "Darijo Vrban" <wrbex@vip.-BRISI-hr> wrote in message
> news:MPG.1afefdeb896a77169897bc@news.hinet.hr...
> > In article <c72dj6$hliqn$1@ID-111190.news.uni-berlin.de>, me@privacy.net
> > says...
> > > hi all.
> > >
> > I' got myne 4150 few days ago, and it's yeloow from all angles :-(
>
> will you be gunning for an exchange from either the retailer or HP?

Don't know yet,
but i'll gona call them tomorow to see if i can change my ipaq

Archived from groups: microsoft.public.pocketpc (More info?)

Tedd,

great reply - thanks for the help. so i take it that you advise me to get
into contact with HP then? rather than the retailer?

good to hear that you got your problem sorted!

spammy

--
GamerTag: spams
Sponsor me for the Flora London Marathon!
Visit http://www.justgiving.com/shak to pledge/donate!
"Tedd Riggs" <T_Riggs@msn.cöm> wrote in message
newstt8XXFMEHA.1484@tk2msftngp13.phx.gbl...
> Spammy,
> I thought that maybe the yellow-beige tint issue had gone away as I
have
> not heard about it for about 6 weeks and in looking at the new ones at the
> stores, have not seen it except for a tiny amount of beige tinting if you
> tilt the bottom up. The problem is the backlighting and not the screen as
> they work fine outside with no backlight.
> On my 4355 I had to go thru 3 of them to get a good one. The dealer
took
> the first one back but the replacement was almost as bad, we went thru all
9
> he had in stock and same issue. Next one was sent to HP and the returned
one
> was much better and I was going to keep it until I saw a friends that had
> almost no tint at all. So..one more time back to HP and now finally have
one
> that hardly has a tint. It seems like there are several bad batches out
> there as the second one from HP had a very new serial number, but the
third
> one has a older number, but works perfectly.
> I have found that HP returns for bad screens is a no questions asked
> fast return. I think because HP got so much bad coverage on the Journada
> PDA's and the claim that they were 64K color screens when they were only
16K
> has made HP very touchy about screen issues. I have heard no problems on
US
> or Europe returns, only some on Australian/New Zealand returns and that
was
> fixed after the bad ones were sent to the US.
>
> --
> Tedd Riggs
> PDA Square Content Developer
> www.pdasquare.com
> Redmond, WA
>
>
>
> "spammy" <me@privacy.net> wrote in message
> news:c72dj6$hliqn$1@ID-111190.news.uni-berlin.de...
> > hi all.
> >
> > sorry for bringing this up again (im sure a few of you are bored of this
> > by
> > now), but i just wanted to get an update on the situation (ive been
> > following groups and google) but now that i actually have one - terribly
> > yellow screen an all - i was wondering what my options were.
> >
> > are any of you happy with your 4150's screen? if so, were you lucky
first
> > off or did you get a replacement? from the retailer or HP directly? or
> > dont
> > you actually beleive there was an issue at all? can we tell by
> > serial/batch
> > numbers which have the better screens? are the latest ones fixed (cos
mine
> > is a few days old and isnt!).
> >
> > again apologies for brining this up again, but the yellow really makes
the
> > unit unusable.
> >
> > Spammy
> >
> >
>

Archived from groups: microsoft.public.pocketpc (More info?)

On Sun, 2 May 2004 10:01:10 +0100, "spammy" <me@privacy.net> wrote:

>hi all.
>
>sorry for bringing this up again (im sure a few of you are bored of this by
>now), but i just wanted to get an update on the situation (ive been
>following groups and google) but now that i actually have one - terribly
>yellow screen an all - i was wondering what my options were.
>
>are any of you happy with your 4150's screen? if so, were you lucky first
>off or did you get a replacement? from the retailer or HP directly? or dont
>you actually beleive there was an issue at all? can we tell by serial/batch
>numbers which have the better screens? are the latest ones fixed (cos mine
>is a few days old and isnt!).
>
>again apologies for brining this up again, but the yellow really makes the
>unit unusable.

The tint seems to vary from unit to unit. I went through 4 myself before
finding one that isn't too bad. It's still annoying though. The worst one I
had was a very strong yellow even when viewed from directly overhead. This
one is creamy from overhead and gets yellowish with a slight tilt. I also
had dead pixels in the first 2 I had.

Basically I think HP chose to use a cheaper/lower-power screen+backlight
solution for this model, in order to squeeze wifi+BT into a smaller/cheaper
package than the 55xx.

If you're not happy with the tint then try swapping it. Be prepared to swap
it multiple times though, and bear in mind you will never find one that's
perfectly white. It's a different type of screen to what's in the 22xx and
55xx.

Steve

Archived from groups: microsoft.public.pocketpc (More info?)

I have an excellent screen on my 4100. It's noticably smaller
than the one in my 3970, but contrast is better. And the 3900
was the PPC screen champ for a long time (in all regards...
except speed; it's so slow compare to newer PPCs).

If you have a cream tint, don't use white backgrounds, like this

http://40th.com/pic/index.html


I can see the cream on a white background but only when viewed
off the perpendicular, something I don't normally do since you
can't make out the screen at those angles, anyway.

--
40th Floor - Software @ http://40th.com/
iPlay : the ultimate audio player for iPAQs

Archived from groups: microsoft.public.pocketpc (More info?)

spammy <me@privacy.net> wrote:

> sorry for bringing this up again (im sure a few of you are bored of this by
> now), but i just wanted to get an update on the situation (ive been
> following groups and google) but now that i actually have one - terribly
> yellow screen an all - i was wondering what my options were.

Mine's not at all yellow.



--
..............................................................................

Sacred cows make the tastiest hamburger. -Abbie Hoffman

..............................................................................
dswan@m3m3t1ccand1ru.com http://www.memeticcandiru.com

Archived from groups: microsoft.public.pocketpc (More info?)

Spammy,
If your local retailer will work with you and let you try a few out,
then that's the way to go as you can tell right off if its better or not.
Going to HP means you could end up trading a few before you find one that is
good as I do not think that HP looks at the replacement before they send one
out. I ended up going to HP as my vendor only had 3-4 and all looked like
mine or worse. Its a lot easier to get a good feel for it if you can hold
your old one up at the same time as a new one and look at it. Actually my
dealer laid all 4 out flat on a table and we both bent down to almost our
knees and stood up watching the displays. That made it simple to pick the
good from the bad.

--
Tedd Riggs
PDA Square Content Developer
www.pdasquare.com
Redmond, WA



"spammy" <me@privacy.net> wrote in message
news:c74s5q$i2t9i$1@ID-111190.news.uni-berlin.de...
> Tedd,
>
> great reply - thanks for the help. so i take it that you advise me to get
> into contact with HP then? rather than the retailer?
>
> good to hear that you got your problem sorted!
>
> spammy
>
> --
> GamerTag: spams
> Sponsor me for the Flora London Marathon!
> Visit http://www.justgiving.com/shak to pledge/donate!
> "Tedd Riggs" <T_Riggs@msn.cöm> wrote in message
> newstt8XXFMEHA.1484@tk2msftngp13.phx.gbl...
>> Spammy,
>> I thought that maybe the yellow-beige tint issue had gone away as I
> have
>> not heard about it for about 6 weeks and in looking at the new ones at
>> the
>> stores, have not seen it except for a tiny amount of beige tinting if you
>> tilt the bottom up. The problem is the backlighting and not the screen as
>> they work fine outside with no backlight.
>> On my 4355 I had to go thru 3 of them to get a good one. The dealer
> took
>> the first one back but the replacement was almost as bad, we went thru
>> all
> 9
>> he had in stock and same issue. Next one was sent to HP and the returned
> one
>> was much better and I was going to keep it until I saw a friends that had
>> almost no tint at all. So..one more time back to HP and now finally have
> one
>> that hardly has a tint. It seems like there are several bad batches out
>> there as the second one from HP had a very new serial number, but the
> third
>> one has a older number, but works perfectly.
>> I have found that HP returns for bad screens is a no questions asked
>> fast return. I think because HP got so much bad coverage on the Journada
>> PDA's and the claim that they were 64K color screens when they were only
> 16K
>> has made HP very touchy about screen issues. I have heard no problems on
> US
>> or Europe returns, only some on Australian/New Zealand returns and that
> was
>> fixed after the bad ones were sent to the US.
>>
>> --
>> Tedd Riggs
>> PDA Square Content Developer
>> www.pdasquare.com
>> Redmond, WA
>>
>>
>>
>> "spammy" <me@privacy.net> wrote in message
>> news:c72dj6$hliqn$1@ID-111190.news.uni-berlin.de...
>> > hi all.
>> >
>> > sorry for bringing this up again (im sure a few of you are bored of
>> > this
>> > by
>> > now), but i just wanted to get an update on the situation (ive been
>> > following groups and google) but now that i actually have one -
>> > terribly
>> > yellow screen an all - i was wondering what my options were.
>> >
>> > are any of you happy with your 4150's screen? if so, were you lucky
> first
>> > off or did you get a replacement? from the retailer or HP directly? or
>> > dont
>> > you actually beleive there was an issue at all? can we tell by
>> > serial/batch
>> > numbers which have the better screens? are the latest ones fixed (cos
> mine
>> > is a few days old and isnt!).
>> >
>> > again apologies for brining this up again, but the yellow really makes
> the
>> > unit unusable.
>> >
>> > Spammy
>> >
>> >
>>
>
>

Archived from groups: microsoft.public.pocketpc (More info?)

the problem is that i bought mine online - im guessing this process isnt too
easy (as well as cheap) by post! also, the chances are that all the
retailers stock are from the same source/batch, whereas HP will have access
to the latest (and possibly fixed).

ill see what both parties have to say and post back here.

spammy

"Tedd Riggs" <T_Riggs@msn.cöm> wrote in message
news:%23VSriLUMEHA.3292@TK2MSFTNGP11.phx.gbl...
> Spammy,
> If your local retailer will work with you and let you try a few out,
> then that's the way to go as you can tell right off if its better or not.
> Going to HP means you could end up trading a few before you find one that
is
> good as I do not think that HP looks at the replacement before they send
one
> out. I ended up going to HP as my vendor only had 3-4 and all looked like
> mine or worse. Its a lot easier to get a good feel for it if you can hold
> your old one up at the same time as a new one and look at it. Actually my
> dealer laid all 4 out flat on a table and we both bent down to almost our
> knees and stood up watching the displays. That made it simple to pick the
> good from the bad.
>
> --
> Tedd Riggs
> PDA Square Content Developer
> www.pdasquare.com
> Redmond, WA
>
>
>
> "spammy" <me@privacy.net> wrote in message
> news:c74s5q$i2t9i$1@ID-111190.news.uni-berlin.de...
> > Tedd,
> >
> > great reply - thanks for the help. so i take it that you advise me to
get
> > into contact with HP then? rather than the retailer?
> >
> > good to hear that you got your problem sorted!
> >
> > spammy
> >
> > --
> > GamerTag: spams
> > Sponsor me for the Flora London Marathon!
> > Visit http://www.justgiving.com/shak to pledge/donate!
> > "Tedd Riggs" <T_Riggs@msn.cöm> wrote in message
> > newstt8XXFMEHA.1484@tk2msftngp13.phx.gbl...
> >> Spammy,
> >> I thought that maybe the yellow-beige tint issue had gone away as I
> > have
> >> not heard about it for about 6 weeks and in looking at the new ones at
> >> the
> >> stores, have not seen it except for a tiny amount of beige tinting if
you
> >> tilt the bottom up. The problem is the backlighting and not the screen
as
> >> they work fine outside with no backlight.
> >> On my 4355 I had to go thru 3 of them to get a good one. The dealer
> > took
> >> the first one back but the replacement was almost as bad, we went thru
> >> all
> > 9
> >> he had in stock and same issue. Next one was sent to HP and the
returned
> > one
> >> was much better and I was going to keep it until I saw a friends that
had
> >> almost no tint at all. So..one more time back to HP and now finally
have
> > one
> >> that hardly has a tint. It seems like there are several bad batches
out
> >> there as the second one from HP had a very new serial number, but the
> > third
> >> one has a older number, but works perfectly.
> >> I have found that HP returns for bad screens is a no questions
asked
> >> fast return. I think because HP got so much bad coverage on the
Journada
> >> PDA's and the claim that they were 64K color screens when they were
only
> > 16K
> >> has made HP very touchy about screen issues. I have heard no problems
on
> > US
> >> or Europe returns, only some on Australian/New Zealand returns and that
> > was
> >> fixed after the bad ones were sent to the US.
> >>
> >> --
> >> Tedd Riggs
> >> PDA Square Content Developer
> >> www.pdasquare.com
> >> Redmond, WA
> >>
> >>
> >>
> >> "spammy" <me@privacy.net> wrote in message
> >> news:c72dj6$hliqn$1@ID-111190.news.uni-berlin.de...
> >> > hi all.
> >> >
> >> > sorry for bringing this up again (im sure a few of you are bored of
> >> > this
> >> > by
> >> > now), but i just wanted to get an update on the situation (ive been
> >> > following groups and google) but now that i actually have one -
> >> > terribly
> >> > yellow screen an all - i was wondering what my options were.
> >> >
> >> > are any of you happy with your 4150's screen? if so, were you lucky
> > first
> >> > off or did you get a replacement? from the retailer or HP directly?
or
> >> > dont
> >> > you actually beleive there was an issue at all? can we tell by
> >> > serial/batch
> >> > numbers which have the better screens? are the latest ones fixed (cos
> > mine
> >> > is a few days old and isnt!).
> >> >
> >> > again apologies for brining this up again, but the yellow really
makes
> > the
> >> > unit unusable.
> >> >
> >> > Spammy
> >> >
> >> >
> >>
> >
> >
>

Archived from groups: microsoft.public.pocketpc (More info?)

tedd,

just called HP, and they said that the best they would do is a repair and
not a replacement. is that what they did with you? im not sure if id like my
brand new ipaq "repaired" - but then if it means a good screen it should be
worth it.

the retailer as i mentioned is online, and reckons that if i ask them for a
replacement ill get a unit from the same batch anyway (and so with a yellow
tint). they think i should go with the HP repair (although i guess they
would).

what do you guys think? would you go for a repair (its less than a week old)
or replacement that may probably give me a unit just as yellow? maybe i
should try one replacement, and if that doesnt work out, get to HP?

Spammy.

"Tedd Riggs" <T_Riggs@msn.cöm> wrote in message
news:%23VSriLUMEHA.3292@TK2MSFTNGP11.phx.gbl...
> Spammy,
> If your local retailer will work with you and let you try a few out,
> then that's the way to go as you can tell right off if its better or not.
> Going to HP means you could end up trading a few before you find one that
is
> good as I do not think that HP looks at the replacement before they send
one
> out. I ended up going to HP as my vendor only had 3-4 and all looked like
> mine or worse. Its a lot easier to get a good feel for it if you can hold
> your old one up at the same time as a new one and look at it. Actually my
> dealer laid all 4 out flat on a table and we both bent down to almost our
> knees and stood up watching the displays. That made it simple to pick the
> good from the bad.
>
> --
> Tedd Riggs
> PDA Square Content Developer
> www.pdasquare.com
> Redmond, WA
>
>
>
> "spammy" <me@privacy.net> wrote in message
> news:c74s5q$i2t9i$1@ID-111190.news.uni-berlin.de...
> > Tedd,
> >
> > great reply - thanks for the help. so i take it that you advise me to
get
> > into contact with HP then? rather than the retailer?
> >
> > good to hear that you got your problem sorted!
> >
> > spammy
> >
> > --
> > GamerTag: spams
> > Sponsor me for the Flora London Marathon!
> > Visit http://www.justgiving.com/shak to pledge/donate!
> > "Tedd Riggs" <T_Riggs@msn.cöm> wrote in message
> > newstt8XXFMEHA.1484@tk2msftngp13.phx.gbl...
> >> Spammy,
> >> I thought that maybe the yellow-beige tint issue had gone away as I
> > have
> >> not heard about it for about 6 weeks and in looking at the new ones at
> >> the
> >> stores, have not seen it except for a tiny amount of beige tinting if
you
> >> tilt the bottom up. The problem is the backlighting and not the screen
as
> >> they work fine outside with no backlight.
> >> On my 4355 I had to go thru 3 of them to get a good one. The dealer
> > took
> >> the first one back but the replacement was almost as bad, we went thru
> >> all
> > 9
> >> he had in stock and same issue. Next one was sent to HP and the
returned
> > one
> >> was much better and I was going to keep it until I saw a friends that
had
> >> almost no tint at all. So..one more time back to HP and now finally
have
> > one
> >> that hardly has a tint. It seems like there are several bad batches
out
> >> there as the second one from HP had a very new serial number, but the
> > third
> >> one has a older number, but works perfectly.
> >> I have found that HP returns for bad screens is a no questions
asked
> >> fast return. I think because HP got so much bad coverage on the
Journada
> >> PDA's and the claim that they were 64K color screens when they were
only
> > 16K
> >> has made HP very touchy about screen issues. I have heard no problems
on
> > US
> >> or Europe returns, only some on Australian/New Zealand returns and that
> > was
> >> fixed after the bad ones were sent to the US.
> >>
> >> --
> >> Tedd Riggs
> >> PDA Square Content Developer
> >> www.pdasquare.com
> >> Redmond, WA
> >>
> >>
> >>
> >> "spammy" <me@privacy.net> wrote in message
> >> news:c72dj6$hliqn$1@ID-111190.news.uni-berlin.de...
> >> > hi all.
> >> >
> >> > sorry for bringing this up again (im sure a few of you are bored of
> >> > this
> >> > by
> >> > now), but i just wanted to get an update on the situation (ive been
> >> > following groups and google) but now that i actually have one -
> >> > terribly
> >> > yellow screen an all - i was wondering what my options were.
> >> >
> >> > are any of you happy with your 4150's screen? if so, were you lucky
> > first
> >> > off or did you get a replacement? from the retailer or HP directly?
or
> >> > dont
> >> > you actually beleive there was an issue at all? can we tell by
> >> > serial/batch
> >> > numbers which have the better screens? are the latest ones fixed (cos
> > mine
> >> > is a few days old and isnt!).
> >> >
> >> > again apologies for brining this up again, but the yellow really
makes
> > the
> >> > unit unusable.
> >> >
> >> > Spammy
> >> >
> >> >
> >>
> >
> >
>

Archived from groups: microsoft.public.pocketpc (More info?)

Spammy,
When HP says "repair" on a new unit, that really means "if its a easy,
well known, cost effective fix, then we will fix it, if its not, then we
will replace it" Was told that by a supervisor of the tech group and it
makes sense as they want to keep replacement/repair costs low.
First time I called, that is what they said about the "repair", I told
them that was not acceptable to me for a brand new unit and reminded them
about all the class action suits that were filed against HP with the Jornada
5XX series not having the correct resolution to them and threw in for good
measure that this is almost a daily post on this board about the units and
yellow screens and to me its a bad batch or design flaw (HP gets very touchy
if you mention "design flaws" <g> ) So I was put on hold for about 30
seconds and got a manager on the phone asking for my address so they could
send out a prepaid UPS mailer. Model returned was not my original (checked
serial numbers).
So..as Nike (the shoe company) would say, "Just say NO"

Try that approach and see if it works, if they refuse you can always
push it harder and ask for their fax number so you can make a formal legal
complaint or.....If repair is the only option, then take it. HP repair is
usually excellent and fast and in your case would probably just mean they
put a new display on it as there is really not to much to debug. The screen
either works or it doesn't.

Buying Online it really depends on who you got it from. If its
MobilePlanet, Staples, OfficeMax, Office Depot or Amazon they will almost
always take it back. Others are hard to say.
Hope that helps a little.
Tedd

--
Tedd Riggs
PDA Square Content Developer
www.pdasquare.com
Redmond, WA



"spammy" <me@privacy.net> wrote in message
news:c78bqa$pg6g$1@ID-111190.news.uni-berlin.de...
> tedd,
>
> just called HP, and they said that the best they would do is a repair and
> not a replacement. is that what they did with you? im not sure if id like
> my
> brand new ipaq "repaired" - but then if it means a good screen it should
> be
> worth it.
>
> the retailer as i mentioned is online, and reckons that if i ask them for
> a
> replacement ill get a unit from the same batch anyway (and so with a
> yellow
> tint). they think i should go with the HP repair (although i guess they
> would).
>
> what do you guys think? would you go for a repair (its less than a week
> old)
> or replacement that may probably give me a unit just as yellow? maybe i
> should try one replacement, and if that doesnt work out, get to HP?
>
> Spammy.
>
> "Tedd Riggs" <T_Riggs@msn.cöm> wrote in message
> news:%23VSriLUMEHA.3292@TK2MSFTNGP11.phx.gbl...
>> Spammy,
>> If your local retailer will work with you and let you try a few out,
>> then that's the way to go as you can tell right off if its better or not.
>> Going to HP means you could end up trading a few before you find one that
> is
>> good as I do not think that HP looks at the replacement before they send
> one
>> out. I ended up going to HP as my vendor only had 3-4 and all looked like
>> mine or worse. Its a lot easier to get a good feel for it if you can hold
>> your old one up at the same time as a new one and look at it. Actually my
>> dealer laid all 4 out flat on a table and we both bent down to almost our
>> knees and stood up watching the displays. That made it simple to pick the
>> good from the bad.
>>
>> --
>> Tedd Riggs
>> PDA Square Content Developer
>> www.pdasquare.com
>> Redmond, WA
>>
>>
>>
>> "spammy" <me@privacy.net> wrote in message
>> news:c74s5q$i2t9i$1@ID-111190.news.uni-berlin.de...
>> > Tedd,
>> >
>> > great reply - thanks for the help. so i take it that you advise me to
> get
>> > into contact with HP then? rather than the retailer?
>> >
>> > good to hear that you got your problem sorted!
>> >
>> > spammy
>> >
>> > --
>> > GamerTag: spams
>> > Sponsor me for the Flora London Marathon!
>> > Visit http://www.justgiving.com/shak to pledge/donate!
>> > "Tedd Riggs" <T_Riggs@msn.cöm> wrote in message
>> > newstt8XXFMEHA.1484@tk2msftngp13.phx.gbl...
>> >> Spammy,
>> >> I thought that maybe the yellow-beige tint issue had gone away as
>> >> I
>> > have
>> >> not heard about it for about 6 weeks and in looking at the new ones at
>> >> the
>> >> stores, have not seen it except for a tiny amount of beige tinting if
> you
>> >> tilt the bottom up. The problem is the backlighting and not the screen
> as
>> >> they work fine outside with no backlight.
>> >> On my 4355 I had to go thru 3 of them to get a good one. The
>> >> dealer
>> > took
>> >> the first one back but the replacement was almost as bad, we went thru
>> >> all
>> > 9
>> >> he had in stock and same issue. Next one was sent to HP and the
> returned
>> > one
>> >> was much better and I was going to keep it until I saw a friends that
> had
>> >> almost no tint at all. So..one more time back to HP and now finally
> have
>> > one
>> >> that hardly has a tint. It seems like there are several bad batches
> out
>> >> there as the second one from HP had a very new serial number, but the
>> > third
>> >> one has a older number, but works perfectly.
>> >> I have found that HP returns for bad screens is a no questions
> asked
>> >> fast return. I think because HP got so much bad coverage on the
> Journada
>> >> PDA's and the claim that they were 64K color screens when they were
> only
>> > 16K
>> >> has made HP very touchy about screen issues. I have heard no problems
> on
>> > US
>> >> or Europe returns, only some on Australian/New Zealand returns and
>> >> that
>> > was
>> >> fixed after the bad ones were sent to the US.
>> >>
>> >> --
>> >> Tedd Riggs
>> >> PDA Square Content Developer
>> >> www.pdasquare.com
>> >> Redmond, WA
>> >>
>> >>
>> >>
>> >> "spammy" <me@privacy.net> wrote in message
>> >> news:c72dj6$hliqn$1@ID-111190.news.uni-berlin.de...
>> >> > hi all.
>> >> >
>> >> > sorry for bringing this up again (im sure a few of you are bored of
>> >> > this
>> >> > by
>> >> > now), but i just wanted to get an update on the situation (ive been
>> >> > following groups and google) but now that i actually have one -
>> >> > terribly
>> >> > yellow screen an all - i was wondering what my options were.
>> >> >
>> >> > are any of you happy with your 4150's screen? if so, were you lucky
>> > first
>> >> > off or did you get a replacement? from the retailer or HP directly?
> or
>> >> > dont
>> >> > you actually beleive there was an issue at all? can we tell by
>> >> > serial/batch
>> >> > numbers which have the better screens? are the latest ones fixed
>> >> > (cos
>> > mine
>> >> > is a few days old and isnt!).
>> >> >
>> >> > again apologies for brining this up again, but the yellow really
> makes
>> > the
>> >> > unit unusable.
>> >> >
>> >> > Spammy
>> >> >
>> >> >
>> >>
>> >
>> >
>>
>
>