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Archived from groups: alt.comp.periphs.videocards.ati (More info?)

 

My 9600XT went flakey in the 640x480 video mode on boot and when
running progs in command mode. After an hour on the phone to Canada,
the obnoxious tech support person said nothing about how to trouble
shoot, but ranted about how it couldn't be the ATI board. Finally
after replacing the board with a borrowed one to prove that the
board was defective, ATI wanted my Social Security Number before
shipping a replacement, in addition to a credit card - I trashed the
board.

Good-By ATI

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I love ATI!!

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g glass wrote:
> My 9600XT went flakey in the 640x480 video mode on boot and when
> running progs in command mode. After an hour on the phone to Canada,
> the obnoxious tech support person said nothing about how to trouble
> shoot, but ranted about how it couldn't be the ATI board. Finally
> after replacing the board with a borrowed one to prove that the
> board was defective, ATI wanted my Social Security Number before
> shipping a replacement, in addition to a credit card - I trashed the
> board.
>
> Good-By ATI

As far as I can tell, you didn't come here asking for help at any point, so why bother to tell us you're throwing your card away?

Good-By<sic> g glass.

Ben
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g glass wrote:
> My 9600XT went flakey in the 640x480 video mode on boot and when
> running progs in command mode. After an hour on the phone to Canada,
> the obnoxious tech support person said nothing about how to trouble
> shoot, but ranted about how it couldn't be the ATI board. Finally
> after replacing the board with a borrowed one to prove that the
> board was defective, ATI wanted my Social Security Number before
> shipping a replacement, in addition to a credit card - I trashed the
> board.
>
> Good-By ATI
>
>

Let me guess, you have never overclocked it and your PC case has great
air flow through it?

Love reading horrow stories about Americans being screwed over by having
no consumer rights lol Democracy..

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Minotaur wrote:

> g glass wrote:
>> My 9600XT went flakey in the 640x480 video mode on boot and when
>> running progs in command mode. After an hour on the phone to Canada,
>> the obnoxious tech support person said nothing about how to trouble
>> shoot, but ranted about how it couldn't be the ATI board. Finally
>> after replacing the board with a borrowed one to prove that the
>> board was defective, ATI wanted my Social Security Number before
>> shipping a replacement, in addition to a credit card - I trashed the
>> board.
>>
>> Good-By ATI
>>
>>
>
> Let me guess, you have never overclocked it and your PC case has great
> air flow through it?
>
> Love reading horrow stories about Americans being screwed over by having
> no consumer rights lol Democracy..

On the troll-o-meter that scores about a .3 out of 10.

If Americans have "no consumer rights" then what do all those legions of
product liability lawyers do?

And if they offered to replace the board and he declined, then he _waived_
his "consumer rights".

And the US is not a democracy, never has been and hopefully never will be.

So what's your next inane remark going to be?

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

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On Sun, 1 May 2005 23:19:50 -0400, "g glass" <gglass@glass.net> wrote:

>My 9600XT went flakey in the 640x480 video mode on boot and when
>running progs in command mode. After an hour on the phone to Canada,
>the obnoxious tech support person said nothing about how to trouble
>shoot, but ranted about how it couldn't be the ATI board. Finally
>after replacing the board with a borrowed one to prove that the
>board was defective, ATI wanted my Social Security Number before
>shipping a replacement, in addition to a credit card - I trashed the
>board.
>
>Good-By ATI
>

They have no legal right to ask for your social insurance number.
Report them to the authorities.

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In news:mguc7156720su5svq7j9sbcu91723ot0qd@4ax.com,
Codex <no@email.here> types these words of wisdom:
>>
>
> They have no legal right to ask for your social insurance number.
> Report them to the authorities.



Actually they can ask but they cant require it:)


--
Lew/+Silat

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ATI video cards are too over priced, NO tech support when you need it. If
you do call tech support, you're wasting money just on that phone call, to
find out they did'nt help you anyway.

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Codex wrote:

> On Sun, 1 May 2005 23:19:50 -0400, "g glass" <gglass@glass.net> wrote:
>
>>My 9600XT went flakey in the 640x480 video mode on boot and when
>>running progs in command mode. After an hour on the phone to Canada,
>>the obnoxious tech support person said nothing about how to trouble
>>shoot, but ranted about how it couldn't be the ATI board. Finally
>>after replacing the board with a borrowed one to prove that the
>>board was defective, ATI wanted my Social Security Number before
>>shipping a replacement, in addition to a credit card - I trashed the
>>board.
>>
>>Good-By ATI
>>
>
> They have no legal right to ask for your social insurance number.
> Report them to the authorities.

Actually, in the US they have every right to ask that and to refuse to
provide service if you decline to answer.

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

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"Ted F" <freesky1@sbcglobal.net> wrote in message
news:i5yde.1172$Yg4.393@newssvr17.news.prodigy.com...
> ATI video cards are too over priced, NO tech support when you need it. If
> you do call tech support, you're wasting money just on that phone call, to
> find out they did'nt help you anyway.
>

Dunno, my X800xl costs way less than my 6800gt for almost equal performance
& when you say goodbye to ATI junk, you'll probably say hello to NVIDIA
junk.

Adam

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"J. Clarke" <jclarke.usenet@snet.net.invalid> wrote in message
news:d56ok8031s@news2.newsguy.com...
>
> Actually, in the US they have every right to ask that and to refuse to
> provide service if you decline to answer.
>


Out of simply curiousity, what is the logic behind a question like that in
the first place? Is it so they can keep history records on specific people
when they want to claim service or warranty? Although I'm in Canada, I'd
admittedly be alarmed if someone from a private corporation asked me for
information that personal over a computer product.

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"g glass" <gglass@glass.net> wrote in message
news:42759c5f$0$26960$892e0abb@auth.newsreader.octanews.com
> My 9600XT went flakey in the 640x480 video mode on boot and when
> running progs in command mode. After an hour on the phone to Canada,
> the obnoxious tech support person said nothing about how to trouble
> shoot, but ranted about how it couldn't be the ATI board. Finally
> after replacing the board with a borrowed one to prove that the
> board was defective, ATI wanted my Social Security Number before
> shipping a replacement, in addition to a credit card - I trashed the
> board.
>
> Good-By ATI

Buying an ATi card is like buying game software in Thailand - u never know
what u get!




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Paris wrote:

>
> "Ted F" <freesky1@sbcglobal.net> wrote in message
> news:i5yde.1172$Yg4.393@newssvr17.news.prodigy.com...
>> ATI video cards are too over priced, NO tech support when you need it.
>> If you do call tech support, you're wasting money just on that phone
>> call, to find out they did'nt help you anyway.
>>
>
> Dunno, my X800xl costs way less than my 6800gt for almost equal
> performance & when you say goodbye to ATI junk, you'll probably say hello
> to NVIDIA junk.

And just try to get nvidia to send you a replacement board <eg>.

> Adam

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

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NightSky 421 wrote:

> "J. Clarke" <jclarke.usenet@snet.net.invalid> wrote in message
> news:d56ok8031s@news2.newsguy.com...
>>
>> Actually, in the US they have every right to ask that and to refuse to
>> provide service if you decline to answer.
>>
>
>
> Out of simply curiousity, what is the logic behind a question like that in
> the first place?

I have no idea--maybe they want to use it as a customer identification
number or something.

> Is it so they can keep history records on specific
> people when they want to claim service or warranty?

It's a reasonable bet.

> Although I'm in Canada, I'd
> admittedly be alarmed if someone from a private corporation asked me for
> information that personal over a computer product.

Now let's see, they've got your credit card number and your home address and
a working email address and your phone number. I don't see how they can do
more harm with the social security number.

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Jim
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Please enlighten me as to why ATI needs his social security number.



On Mon, 02 May 2005 10:10:25 -0400, "J. Clarke"
<jclarke.usenet@snet.net.invalid> wrote:

>Minotaur wrote:
>
>> g glass wrote:
>>> My 9600XT went flakey in the 640x480 video mode on boot and when
>>> running progs in command mode. After an hour on the phone to Canada,
>>> the obnoxious tech support person said nothing about how to trouble
>>> shoot, but ranted about how it couldn't be the ATI board. Finally
>>> after replacing the board with a borrowed one to prove that the
>>> board was defective, ATI wanted my Social Security Number before
>>> shipping a replacement, in addition to a credit card - I trashed the
>>> board.
>>>
>>> Good-By ATI
>>>
>>>
>>
>> Let me guess, you have never overclocked it and your PC case has great
>> air flow through it?
>>
>> Love reading horrow stories about Americans being screwed over by having
>> no consumer rights lol Democracy..
>
>On the troll-o-meter that scores about a .3 out of 10.
>
>If Americans have "no consumer rights" then what do all those legions of
>product liability lawyers do?
>
>And if they offered to replace the board and he declined, then he _waived_
>his "consumer rights".
>
>And the US is not a democracy, never has been and hopefully never will be.
>
>So what's your next inane remark going to be?

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J. Clarke wrote:

>
>
> Now let's see, they've got your credit card number and your home address and
> a working email address and your phone number. I don't see how they can do
> more harm with the social security number.
>


The SSN is the key to identity theft. You want to take the chance that
ATI won't get hack