Archived from groups: alt.comp.periphs.videocards.ati (More info?)

Why did they go and change it again? Now you're only like 17 clicks away
from finding your download--which contains 17 brand new bugs, incidentally.
Something is definitety severely wrong with these morons. I'm shocked
they're smart enough to put out any sort of product at all...

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

"J" <speechee2@hotmail.com> wrote in message
news:28aZd.3620$N8.124353@news20.bellglobal.com...
> Why did they go and change it again? Now you're only like 17 clicks away
> from finding your download--which contains 17 brand new bugs,
incidentally.
> Something is definitety severely wrong with these morons. I'm shocked
> they're smart enough to put out any sort of product at all...
>
>
They've also established a new help centre which doesn't let you contact
them by email anymore. I was in the middle of an email discussion with a
customer care contact when 'kaboom', I got an automated "unmanned address"
message and a link to the new no-help centre. End of discussion!

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

J wrote:
> Why did they go and change it again? Now you're only like 17 clicks
> away from finding your download--which contains 17 brand new bugs,
> incidentally. Something is definitety severely wrong with these
> morons. I'm shocked they're smart enough to put out any sort of
> product at all...

well, somethings up with you.

I typed ati.com into my address bar and on the left of the main page is the
latest drivers, both the CCC and control panel versions. One click of the
mouse and it was downloading.

So I thought you must be talking about going through to the download area.
Took 5 clicks from the main page to download the driver.

Not too shabby really.

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

"cowboyz" <me@here.now> wrote in message
news13moo$8hc$1@lust.ihug.co.nz...
>
>
> J wrote:
> > Why did they go and change it again? Now you're only like 17 clicks
> > away from finding your download--which contains 17 brand new bugs,
> > incidentally. Something is definitety severely wrong with these
> > morons. I'm shocked they're smart enough to put out any sort of
> > product at all...
>
> well, somethings up with you.
>
> I typed ati.com into my address bar and on the left of the main page is
the
> latest drivers, both the CCC and control panel versions. One click of
the
> mouse and it was downloading.
>
> So I thought you must be talking about going through to the download area.
> Took 5 clicks from the main page to download the driver.
>
> Not too shabby really.

It's the site. On one computer, it only took a few clicks to get to the
downloads. On another, it took many more, because for some reason I have to
go through the old menus first before getting to the new ones. It was even
more exciting getting the older drivers for the 8500dv, because you have to
look very carefully to see there's yet another almost hidden menu,
especially when your video drivers aren't loaded yet.

The CCC is a mess, and the new CP version isn't much better. Lord help you
if you choose large fonts.

Pagan

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

"J" <speechee2@hotmail.com> wrote in message
news:28aZd.3620$N8.124353@news20.bellglobal.com...
> Why did they go and change it again? Now you're only like 17 clicks away
> from finding your download--which contains 17 brand new bugs,
> incidentally.
> Something is definitety severely wrong with these morons. I'm shocked
> they're smart enough to put out any sort of product at all...
>
>
I agree - the old layout was far easier for downloading drivers etc ..

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

J <speechee2@hotmail.com> wrote:
> Why did they go and change it again? Now you're only like 17 clicks
> away from finding your download--which contains 17 brand new bugs,
> incidentally. Something is definitety severely wrong with these
> morons. I'm shocked they're smart enough to put out any sort of
> product at all...

I agree that the site is hard to use. The fonts are too small to read on
any high res system, and the layout too big to read on a system that doesn't
have any drivers installed. The menus are designed for IE only, and often
freak out with Mozilla or Thunderbird.
I gave up trying to find a BIOS on the site -- if anyone has managed to
navigate to that, you're far more patient than I am.

Mind, the nVidia site isn't *that* much better. And Matrox won't even let
you into their site unless you declare what business segment they should put
you in. Their driver download page, though, is something that both ATI and
nVidia should take a good look at. There's actual *text* descriptions that
help the customer make the right choice.
http://www.matrox.com/mga/support/drivers/
The ATI and nVidia sites, on the other hand, are horrible if you don't know
the exact jargon (and use the right browser and desktop resolution).

Regards,
--
*Art

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

J wrote:

> Why did they go and change it again? Now you're only like 17 clicks away
> from finding your download--which contains 17 brand new bugs,
> incidentally.
> Something is definitety severely wrong with these morons. I'm shocked
> they're smart enough to put out any sort of product at all...

I count 5 clicks from the homepage to the Windows "open or save" box. Where
do you get "like 17"?

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

Pagan wrote:

> "cowboyz" <me@here.now> wrote in message
> news13moo$8hc$1@lust.ihug.co.nz...
>>
>>
>> J wrote:
>> > Why did they go and change it again? Now you're only like 17 clicks
>> > away from finding your download--which contains 17 brand new bugs,
>> > incidentally. Something is definitety severely wrong with these
>> > morons. I'm shocked they're smart enough to put out any sort of
>> > product at all...
>>
>> well, somethings up with you.
>>
>> I typed ati.com into my address bar and on the left of the main page is
> the
>> latest drivers, both the CCC and control panel versions. One click of
> the
>> mouse and it was downloading.
>>
>> So I thought you must be talking about going through to the download
>> area. Took 5 clicks from the main page to download the driver.
>>
>> Not too shabby really.
>
> It's the site. On one computer, it only took a few clicks to get to the
> downloads. On another, it took many more, because for some reason I have
> to
> go through the old menus first before getting to the new ones.

Then you should fix whatever has your browsing hosed up on that machine.
Maybe flush the browser cache.

> It was
> even more exciting getting the older drivers for the 8500dv, because you
> have to look very carefully to see there's yet another almost hidden menu,
> especially when your video drivers aren't loaded yet.

Hidden where? Under "previous drivers and software"? If you call that
"hidden" you need new glasses.

> The CCC is a mess, and the new CP version isn't much better. Lord help
> you if you choose large fonts.
>
> Pagan

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

"J. Clarke" <jclarke.usenet@snet.net.invalid> wrote in message
news143oc0m2d@news4.newsguy.com...
> J wrote:
>
> > Why did they go and change it again? Now you're only like 17 clicks
away
> > from finding your download--which contains 17 brand new bugs,
> > incidentally.
> > Something is definitety severely wrong with these morons. I'm shocked
> > they're smart enough to put out any sort of product at all...
>
> I count 5 clicks from the homepage to the Windows "open or save" box.
Where
> do you get "like 17"?

I hope you're not serious! I got it from a dictionary...it's called
hyperbole.

Anyway at first I couldn't even find any mention of a WindowsMe driver I
needed. Until I noticed a "more..." which you have to click to get to the
full list for the category. That's so plainly idiotic I conclude that they
or their web designer was on heroin at the time. The design they had before
was really quite good and that model should have been kept. What made them
go to huge dumb and cluttered bulleted text lists? Really quite stupid I
say.

Also, once you tell it what system you have, it could list all the available
downloads. Why do you have to go to 18 different pages to get drivers, then
MMC, then, etc.? Not smart.

This reminds me of Multimedia Center. That trashware changes each version
to suddenly include completely random new bugs for no apparent reason.

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

Arthur Hagen wrote:

> J <speechee2@hotmail.com> wrote:
>> Why did they go and change it again? Now you're only like 17 clicks
>> away from finding your download--which contains 17 brand new bugs,
>> incidentally. Something is definitety severely wrong with these
>> morons. I'm shocked they're smart enough to put out any sort of
>> product at all...
>
> I agree that the site is hard to use. The fonts are too small to read on
> any high res system,

I didn't have any trouble adjusting the font size.

> and the layout too big to read on a system that
> doesn't
> have any drivers installed.

Viewing at full screen at 640x480 wasn't any great burden for me under IE or
FireFox--didn't try it with any others.

> The menus are designed for IE only, and often
> freak out with Mozilla or Thunderbird.

Works fine for me under Konqueror and Mozilla. Took me a while to get
anywhere with Lynx, but that's probably because I don't know Lynx very
well. Still was able to navigate to the drivers with no trouble.

> I gave up trying to find a BIOS on the site -- if anyone has managed to
> navigate to that, you're far more patient than I am.

When did they _ever_ have a BIOS on the site for anything but Macs?

> Mind, the nVidia site isn't *that* much better. And Matrox won't even let
> you into their site unless you declare what business segment they should
> put
> you in. Their driver download page, though, is something that both ATI
> and
> nVidia should take a good look at. There's actual *text* descriptions
> that help the customer make the right choice.
> http://www.matrox.com/mga/support/drivers/
> The ATI and nVidia sites, on the other hand, are horrible if you don't
> know the exact jargon (and use the right browser and desktop resolution).

Now let's see, on the ATI site you need to know your OS, your video board,
and whether you want MMC. Doesn't seem that hard to me.
>
> Regards,

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

Apparently the site is designed to work with product registration, so you'll
get custom-filtered driver downloads and support FAQs.

Interesting enough it uses SSL, and will log you off after 10 minutes of
inactivity.

--
"War is the continuation of politics by other means.
It can therefore be said that politics is war without
bloodshed while war is politics with bloodshed."


"J" <speechee2@hotmail.com> wrote in message
news:28aZd.3620$N8.124353@news20.bellglobal.com...
> Why did they go and change it again? Now you're only like 17 clicks away
> from finding your download--which contains 17 brand new bugs,
incidentally.
> Something is definitety severely wrong with these morons. I'm shocked
> they're smart enough to put out any sort of product at all...
>
>

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

"First of One" <daxinfx@yahoo.com> wrote in message
news:572dnSxscrsSMqjfRVn-2Q@rogers.com...
> Apparently the site is designed to work with product registration, so
you'll
> get custom-filtered driver downloads and support FAQs.

That seems to be the case. I've never been a big fan of giving personal
information to those who don't really need it, and I really hate those
custom-filtering things. They're great for those who have one computer,
don't know much about this stuff, and want to have their hand held, but it's
a pain for those of us who work on more than one computer, assist friends
and family, or add aftermarket stuff. Dell's site has caused me much
annoyance. I installed a mini-PCI network/modem in a Dell laptop that
didn't come with one from the factory, and even though this was a Dell part
from another model, finding the right driver for it was pure hell, made
worse when that custom stuff kept filtering out everything else.

> Interesting enough it uses SSL, and will log you off after 10 minutes of
> inactivity.

That, too, is a pain, and I hope they drop it. Try having more than one
window open on their sight. heh

Pagan

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

On Mon, 14 Mar 2005 09:01:02 -0800, "Pagan" <DirtySanchez@chonch.com>
wrote:

>"First of One" <daxinfx@yahoo.com> wrote in message
>news:572dnSxscrsSMqjfRVn-2Q@rogers.com...
>> Apparently the site is designed to work with product registration, so
>you'll
>> get custom-filtered driver downloads and support FAQs.
>
>That seems to be the case. I've never been a big fan of giving personal
>information to those who don't really need it, and I really hate those
>custom-filtering things. They're great for those who have one computer,
>don't know much about this stuff, and want to have their hand held, but it's
>a pain for those of us who work on more than one computer, assist friends
>and family, or add aftermarket stuff. Dell's site has caused me much
>annoyance. I installed a mini-PCI network/modem in a Dell laptop that
>didn't come with one from the factory, and even though this was a Dell part
>from another model, finding the right driver for it was pure hell, made
>worse when that custom stuff kept filtering out everything else.
>
>> Interesting enough it uses SSL, and will log you off after 10 minutes of
>> inactivity.
>
>That, too, is a pain, and I hope they drop it. Try having more than one
>window open on their sight. heh
>
>Pagan
>

Discussion about the changes to the download page.. the vote so far is
4139 to 1062..


http://www.driverheaven.net/showth [...] ge=1&pp=15


Pluvious

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

J wrote:

>
> "J. Clarke" <jclarke.usenet@snet.net.invalid> wrote in message
> news143oc0m2d@news4.newsguy.com...
>> J wrote:
>>
>> > Why did they go and change it again? Now you're only like 17 clicks
> away
>> > from finding your download--which contains 17 brand new bugs,
>> > incidentally.
>> > Something is definitety severely wrong with these morons. I'm shocked
>> > they're smart enough to put out any sort of product at all...
>>
>> I count 5 clicks from the homepage to the Windows "open or save" box.
> Where
>> do you get "like 17"?
>
> I hope you're not serious! I got it from a dictionary...it's called
> hyperbole.
>
> Anyway at first I couldn't even find any mention of a WindowsMe driver I
> needed.

What driver was this? "Windows ME" is right there 2/3 of the way down the
driver page.

> Until I noticed a "more..." which you have to click to get to the
> full list for the category. That's so plainly idiotic I conclude that
> they
> or their web designer was on heroin at the time. The design they had
> before
> was really quite good and that model should have been kept. What made
> them
> go to huge dumb and cluttered bulleted text lists? Really quite stupid I
> say.

I see no "bulleted text lists". Perhaps you are using some nonstandard
definition of "bullet"?

> Also, once you tell it what system you have, it could list all the
> available
> downloads. Why do you have to go to 18 different pages to get drivers,
> then
> MMC, then, etc.? Not smart.

More hyperbole? There's a page for the video driver and another for MMC.
Two clicks. You remind of George Jetson complaining of his gruelling day
at work at which he actually had to push the button.

> This reminds me of Multimedia Center. That trashware changes each version
> to suddenly include completely random new bugs for no apparent reason.

So why do you upgrade it?

--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Archived from groups: alt.comp.periphs.videocards.ati (More info?)

Pagan wrote:

> "First of One" <daxinfx@yahoo.com> wrote in message
> news:572dnSxscrsSMqjfRVn-2Q@rogers.com...
>> Apparently the site is designed to work with product registration, so
> you'll
>> get custom-filtered driver downloads and support FAQs.
>
> That seems to be the case. I've never been a big fan of giving personal
> information to those who don't really need it, and I really hate those
> custom-filtering things. They're great for those who have one computer,
> don't know much about this stuff, and want to have their hand held, but
> it's a pain for those of us who work on more than one computer, assist
> friends
> and family, or add aftermarket stuff. Dell's site has caused me much
> annoyance. I installed a mini-PCI network/modem in a Dell laptop that
> didn't come with one from the factory, and even though this was a Dell
> part from another model, finding the right driver for it was pure hell,
> made worse when that custom stuff kept filtering out everything else.

The