Archived from groups: alt.cellular.verizon (More info?)

This is by far the most classic (and sad at the same time) 'nickel-and-dime'  
fee I've ever seen.
 
If you want to pay your bill in an actual Verizon store, they charge you a  
$2.00 fee. So you are basically PAYING AN EXTRA FEE TO PAY YOUR BILL in  
person. I cannot believe it.
 
What will they think of next?
 
Since when did it cost Verizon money to COLLECT money from its own  
customers?
 
If it weren't so heinous, it would be laughable.

Archived from groups: alt.cellular.verizon (More info?)

Xman wrote:
> What else do you expect from that fat corporate pig of Verizon Wireless?
 
Uh, Sprint does the same thing.
 
Sprint doesn't charge you if you pay in the store at the payment machine, only  
if you talk to a human to pay, and our VZW store here has a payment machine and  
I bet they have the same policy.
 
Other companies have the same policy because it costs more for a person (who  
you're generally paying hourly) to take the payment, than for a computer to do it.
 
So VZW isn't the only company that does this. Not saying that it makes it any  
more right or wrong...
 
 
--  
JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED
 
"The wisdom of a fool won't set you free"
     --New Order, "Bizarre Love Triangle"

Archived from groups: alt.cellular.verizon (More info?)

This is just about as bad as the "occupation privilege" tax that we pay
locally.
 
"Alan" <test@test.com> wrote in message
news:B9dde.130$5o2.31@newssvr13.news.prodigy.com...
> This is by far the most classic (and sad at the same time)
'nickel-and-dime'
> fee I've ever seen.
>
> If you want to pay your bill in an actual Verizon store, they charge you a
> $2.00 fee. So you are basically PAYING AN EXTRA FEE TO PAY YOUR BILL in
> person. I cannot believe it.
>
> What will they think of next?
>
> Since when did it cost Verizon money to COLLECT money from its own
> customers?
>
> If it weren't so heinous, it would be laughable.
>
>

Archived from groups: alt.cellular.verizon (More info?)

>
> Sprint doesn't charge you if you pay in the store at the payment machine,  
> only if you talk to a human to pay, and our VZW store here has a payment  
> machine and I bet they have the same policy.
 
And, that wouldn't be so bad, but when I worked at the VZW store, the Bill  
Payment Kisok (BPK) often crashed, and the customer who had to make a  
payment had to wait for a customer service rep, or a manager, to first free  
up from what they were doing, and then reboot or somehow fix the machine.
 
ex-tech

Archived from groups: alt.cellular.verizon (More info?)

"Alan" <test@test.com> wrote in message  
news:B9dde.130$5o2.31@newssvr13.news.prodigy.com...
> This is by far the most classic (and sad at the same time)  
> 'nickel-and-dime' fee I've ever seen.
>
> If you want to pay your bill in an actual Verizon store, they charge you a  
> $2.00 fee. So you are basically PAYING AN EXTRA FEE TO PAY YOUR BILL in  
> person. I cannot believe it.
>
> What will they think of next?
>
> Since when did it cost Verizon money to COLLECT money from its own  
> customers?
>
> If it weren't so heinous, it would be laughable.
 
Many banks do the same thing-- ATM transactions are free but they nail you a  
buck or two to play pattie-cake with a teller.
 
It does cost them more to have a person rather than a machine deal with you  
but you're right, it does piss a guy off when they charge you a user fee.  
Seems it ought to be part of the G&A overhead.
 
Where will it end? Stores may  start charge customers a special carpet  
cleaning and recovery fee if you come in on a rainy day and drip water from  
your umbrella or track mud from your shoes;-)
 
Doc

Archived from groups: alt.cellular.verizon (More info?)

On 5/1/05 7:50 PM, in article _Wdde.3215$5I5.346938@newshog.newsread.com,
"SOME BAD HAT HARRY" <badhatharry@yahoo.com> wrote:
 
> This is just about as bad as the "occupation privilege" tax that we pay
> locally.
 
Aaah, another Pennsylvania resident!

Archived from groups: alt.cellular.verizon (More info?)

A local Credit Union branch has no tellers, only an atm.  The two  
people who work there, are jvst for opening vp new accovnts etc.

Archived from groups: alt.cellular.verizon (More info?)

ex-tech wrote:
>>Sprint doesn't charge you if you pay in the store at the payment machine,  
>>only if you talk to a human to pay, and our VZW store here has a payment  
>>machine and I bet they have the same policy.
>  
>  
> And, that wouldn't be so bad, but when I worked at the VZW store, the Bill  
> Payment Kisok (BPK) often crashed, and the customer who had to make a  
> payment had to wait for a customer service rep, or a manager, to first free  
> up from what they were doing, and then reboot or somehow fix the machine.
 
The one time the local Sprint payment machine was down, a store rep took my  
payment and credited me the $5 since the payment fee which was going to be  
automatically charged. In such a case, I think you could succesfully convince a  
VZW rep or manager to issue a credit or not charge the convenience fee. Most  
VZW store employees, I've found, are generally pretty reasonable folks.
 
 
--  
JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED
 
"The wisdom of a fool won't set you free"
     --New Order, "Bizarre Love Triangle"

Archived from groups: alt.cellular.verizon (More info?)

There's a fine line between profits and greed.
 
Verizon posted a 1st qvarter profit of nearly 2 billion dollars this year SO  
FAR.
 
I'm all for capitalism, I know they have stockholders, and they're in  
bvsiness to make money.
 
Bvt to charge its own cvstomers to pay their bills in person is jvst  
flat-ovt greedy.
 
 
"Jerome Zelinske" <jeromez1@earthlink.net> wrote in message  
news:6lhde.2879$HL2.678@newsread3.news.pas.earthlink.net...
> A local Credit Union branch has no tellers, only an atm.  The two people  
> who work there, are jvst for opening vp new accovnts etc.

Archived from groups: alt.cellular.verizon (More info?)

"Alan" <test@test.com> wrote in message  
news:4Hlde.11653$J12.1410@newssvr14.news.prodigy.com...
> There's a fine line between profits and greed.
>
> Verizon posted a 1st quarter profit of nearly 2 billion dollars this year  
> SO FAR.
>
> I'm all for capitalism, I know they have stockholders, and they're in  
> business to make money.
>
> But to charge its own customers to pay their bills in person is just  
> flat-out greedy.
 
No, you're a flat-out socialist;-)
 
Doc

Archived from groups: alt.cellular.verizon (More info?)

I would rather not may higher wireless bills to pay for other people to  
be able to pay their bill to a person.
 I guess that makes me greedy.

Archived from groups: alt.cellular.verizon (More info?)

My guess is that the "CONVIENIENCE FEE" is to change people's behavior if it
works then this option to pay in person will go away.

Archived from groups: alt.cellular.verizon (More info?)

"SOME BAD HAT HARRY" <badhatharry@yahoo.com> wrote in message  
news:_Wdde.3215$5I5.346938@newshog.newsread.com...
> This is just about as bad as the "occupation privilege" tax that we pay
> locally.
 
 
 
  What is an "occupation privilege" tax ? Do the welfare leeches have to pay  
it too? Thats a new one me?
>
> "Alan" <test@test.com> wrote in message
> news:B9dde.130$5o2.31@newssvr13.news.prodigy.com...
>> This is by far the most classic (and sad at the same time)
> 'nickel-and-dime'
>> fee I've ever seen.
>>
>> If you want to pay your bill in an actual Verizon store, they charge you  
>> a
>> $2.00 fee. So you are basically PAYING AN EXTRA FEE TO PAY YOUR BILL in
>> person. I cannot believe it.
>>
>> What will they think of next?
>>
>> Since when did it cost Verizon money to COLLECT money from its own
>> customers?
>>
>> If it weren't so heinous, it would be laughable.
>>
>>
>
>

Archived from groups: alt.cellular.verizon (More info?)

Stanley Reynolds wrote:
> My guess is that the "CONVIENIENCE FEE" is to change people's behavior if it
> works then this option to pay in person will go away.
>  
>  
 
My guess is they want to change the behavior because they don't want to  
have a lot of cash at those locations which would make them an easy  
target for robberies. I know the package delivery companies (UPS, FEDX)  
will not accept cash on a COD delivery for that reason. The only reason  
you would need to pay at a store is if you were paying with cash. If you  
have a checking account you can do a ACH transfer directly fron your  
phone.

Archived from groups: alt.cellular.verizon (More info?)

Alan wrote on [Sun, 01 May 2005 22:57:37 GMT]:
> This is by far the most classic (and sad at the same time) 'nickel-and-dime'  
> fee I've ever seen.
>
> If you want to pay your bill in an actual Verizon store, they charge you a  
> $2.00 fee. So you are basically PAYING AN EXTRA FEE TO PAY YOUR BILL in  
> person. I cannot believe it.
>
> What will they think of next?
 
Checks, sending payments in by mail, paying online?
 
Welcome to the 20th century?

Archived from groups: alt.cellular.verizon (More info?)

"Roughrider50" <corkyf56@hotmail.com> wrote in message
news:_arde.6207198$Zm5.936511@news.easynews.com...
>
> "SOME BAD HAT HARRY" <badhatharry@yahoo.com> wrote in message
> news:_Wdde.3215$5I5.346938@newshog.newsread.com...
> > This is just about as bad as the "occupation privilege" tax that
we pay
> > locally.
>
>
>
>   What is an "occupation privilege" tax ? Do the welfare leeches
have to pay
> it too? Thats a new one me?
 
It's a tax that was created probably in the 1950s when people started
moving out to the suburbs.
 
The view was that people who work in a community benefit from the
services and infrastructure and therefor should contribute to maintain
these benefits.
 
I grew up in Pittsburgh and I think that it was one of the first
places to institute the tax. I never understood why I had to pay the
tax as I lived in the city and benefited from the great roads and
highway systems in place!
 
Chas.

Archived from groups: alt.cellular.verizon (More info?)

Why would anyone want to go into a Verizon store to pay their bill? I does  
not make sense to me.
 
"Justin" <nospam@insightbb.com> wrote in message  
news:slrnd7cmov.9ku.nospam@debian.dns2go.com...
> Alan wrote on [Sun, 01 May 2005 22:57:37 GMT]:
>> This is by far the most classic (and sad at the same time)  
>> 'nickel-and-dime'
>> fee I've ever seen.
>>
>> If you want to pay your bill in an actual Verizon store, they charge you  
>> a
>> $2.00 fee. So you are basically PAYING AN EXTRA FEE TO PAY YOUR BILL in
>> person. I cannot believe it.
>>
>> What will they think of next?
>
> Checks, sending payments in by mail, paying online?
>
> Welcome to the 20th century?

Archived from groups: alt.cellular.verizon (More info?)

> "Justin" <nospam@insightbb.com> wrote in message  
> news:slrnd7cmov.9ku.nospam@debian.dns2go.com...
>> Alan wrote on [Sun, 01 May 2005 22:57:37 GMT]:
>>> This is by far the most classic (and sad at the same time)  
>>> 'nickel-and-dime'
>>> fee I've ever seen.
>>>
>>> If you want to pay your bill in an actual Verizon store, they charge you  
>>> a
>>> $2.00 fee. So you are basically PAYING AN EXTRA FEE TO PAY YOUR BILL in
>>> person. I cannot believe it.
>>>
>>> What will they think of next?
>>
>> Checks, sending payments in by mail, paying online?
>>
>> Welcome to the 20th century?  
>
[post fixed]
 
Mij Adyaw wrote on [Mon, 2 May 2005 10:30:28 -0700]:
> Why would anyone want to go into a Verizon store to pay their bill? I does  
> not make sense to me.
 
Exactly my point. Surely it's gotta cost more to drive to the store than
to put a check in the mail.

Archived from groups: alt.cellular.verizon (More info?)

On Sun, 01 May 2005 22:57:37 GMT, "Alan" <test@test.com> wrote:
 
>This is by far the most classic (and sad at the same time) 'nickel-and-dime'  
>fee I've ever seen.
>
>If you want to pay your bill in an actual Verizon store, they charge you a  
>$2.00 fee. So you are basically PAYING AN EXTRA FEE TO PAY YOUR BILL in  
>person. I cannot believe it.
>
>What will they think of next?
>
>Since when did it cost Verizon money to COLLECT money from its own  
>customers?
>
>If it weren't so heinous, it would be laughable.  
 
Pay at the payment machine.
--  
To reply, remove TheObvious from my e-mail address.