Problems opening applications/cpu usage skyrocketing... - Windows XP
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Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

 

Alright, so i'm running Xp on a Sony Vaio that's a few years old, but still
has enough power inside of it to where i shouldn't be having the problem that
started to surface last week. As of about a week ago, i started notice
serious performance issue when it came to applications running, or anything
functioning.

The basic gist of what is happening is various applications simply wont
open, and some applications that do open cause my CPU usage to skyrocket to
100%, where it then stays until i end the process. The applications that
don't open turn into processes and munch on my CPU power, but they never
actually open. There seems to be no rhyme or reason to this, and i cannot
come up with something all of these applications have in common.

Applications such as Nero, Sygate Personal Firewall, Bit Comet, and others
will simply turn into processes on my Task Manager, but never open.

Web browsers such as Internet Explorer or Mozilla Firefox will open, but
oftentimes cause my CPU usage to again hit 100% when visiting sites that i
have visited (and still do) on a regular basis with no problem in the past.

In the control panel, my add/remove programs will allow me to click on a
button to change/remove, but nothing will happen from that point on.

Outlook Express will allow me to open the program, log in, but when i
attempt to view any messages, it freezes up.

I can double click on an installer for an application, and it will then turn
into a process but never into an application

I'm trying basically everything i can think of to figure out and resolve the
problem, but i've been unsuccessful. I haven't found anything useful on
Microsoft.com (perhaps i'm not looking in the right place), and nothing i've
tried to do on my own has worked.

All of these problems that i mentioned were practically non-existant a
couple of weeks ago. I don't remember doing anything out of the ordinary
that would change things, but who knows, maybe i did...

Thanks for any help...

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Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

 

Robert
OH MY GOSH, I am having the same problems. I have tried everything to no
avail. Have you found a fix? I even somehow, got in and did a restore, for a
day or so, I thought I had fixed it, but now its back to the same thing. I
can not even open restore, or for that matter any programs. I freeze up
constantly. My performance is terrible. I can get onto internet and check
mail, but nothing else. I have downloaded free virus software and scanned
from the site, in hopes to find and cure this problem, however, I now believe
it is a operating problem....Can anyone help???????
Lisa

"Robert" wrote:

> Alright, so i'm running Xp on a Sony Vaio that's a few years old, but still
> has enough power inside of it to where i shouldn't be having the problem that
> started to surface last week. As of about a week ago, i started notice
> serious performance issue when it came to applications running, or anything
> functioning.
>
> The basic gist of what is happening is various applications simply wont
> open, and some applications that do open cause my CPU usage to skyrocket to
> 100%, where it then stays until i end the process. The applications that
> don't open turn into processes and munch on my CPU power, but they never
> actually open. There seems to be no rhyme or reason to this, and i cannot
> come up with something all of these applications have in common.
>
> Applications such as Nero, Sygate Personal Firewall, Bit Comet, and others
> will simply turn into processes on my Task Manager, but never open.
>
> Web browsers such as Internet Explorer or Mozilla Firefox will open, but
> oftentimes cause my CPU usage to again hit 100% when visiting sites that i
> have visited (and still do) on a regular basis with no problem in the past.
>
> In the control panel, my add/remove programs will allow me to click on a
> button to change/remove, but nothing will happen from that point on.
>
> Outlook Express will allow me to open the program, log in, but when i
> attempt to view any messages, it freezes up.
>
> I can double click on an installer for an application, and it will then turn
> into a process but never into an application
>
> I'm trying basically everything i can think of to figure out and resolve the
> problem, but i've been unsuccessful. I haven't found anything useful on
> Microsoft.com (perhaps i'm not looking in the right place), and nothing i've
> tried to do on my own has worked.
>
> All of these problems that i mentioned were practically non-existant a
> couple of weeks ago. I don't remember doing anything out of the ordinary
> that would change things, but who knows, maybe i did...
>
> Thanks for any help...

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Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

 

HELP, I am having the exact same problems. I cant use any programs, open them
or anything. I have tried everything. I even somehow (dont know how) got into
system restore, and restored it back, it worked for a day or so, but right
back to the same freezing games. I even downloaded a free trial virus
software thinking it would locate a virus and fix it, to no avail. I assume
it is my operating system, but how do I fix it????
HELP, anyone??? Please
Lisa

"Robert" wrote:

> Alright, so i'm running Xp on a Sony Vaio that's a few years old, but still
> has enough power inside of it to where i shouldn't be having the problem that
> started to surface last week. As of about a week ago, i started notice
> serious performance issue when it came to applications running, or anything
> functioning.
>
> The basic gist of what is happening is various applications simply wont
> open, and some applications that do open cause my CPU usage to skyrocket to
> 100%, where it then stays until i end the process. The applications that
> don't open turn into processes and munch on my CPU power, but they never
> actually open. There seems to be no rhyme or reason to this, and i cannot
> come up with something all of these applications have in common.
>
> Applications such as Nero, Sygate Personal Firewall, Bit Comet, and others
> will simply turn into processes on my Task Manager, but never open.
>
> Web browsers such as Internet Explorer or Mozilla Firefox will open, but
> oftentimes cause my CPU usage to again hit 100% when visiting sites that i
> have visited (and still do) on a regular basis with no problem in the past.
>
> In the control panel, my add/remove programs will allow me to click on a
> button to change/remove, but nothing will happen from that point on.
>
> Outlook Express will allow me to open the program, log in, but when i
> attempt to view any messages, it freezes up.
>
> I can double click on an installer for an application, and it will then turn
> into a process but never into an application
>
> I'm trying basically everything i can think of to figure out and resolve the
> problem, but i've been unsuccessful. I haven't found anything useful on
> Microsoft.com (perhaps i'm not looking in the right place), and nothing i've
> tried to do on my own has worked.
>
> All of these problems that i mentioned were practically non-existant a
> couple of weeks ago. I don't remember doing anything out of the ordinary
> that would change things, but who knows, maybe i did...
>
> Thanks for any help...

Jim
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Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

 

"Robert" <Robert@discussions.microsoft.com> wrote in message
news:CD97C134-E6A9-4320-A1ED-8F3747922B10@microsoft.com...
> Alright, so i'm running Xp on a Sony Vaio that's a few years old, but
still
> has enough power inside of it to where i shouldn't be having the problem
that
> started to surface last week. As of about a week ago, i started notice
> serious performance issue when it came to applications running, or
anything
> functioning.
>
> The basic gist of what is happening is various applications simply wont
> open, and some applications that do open cause my CPU usage to skyrocket
to
> 100%, where it then stays until i end the process. The applications that
> don't open turn into processes and munch on my CPU power, but they never
> actually open. There seems to be no rhyme or reason to this, and i cannot
> come up with something all of these applications have in common.
>
> Applications such as Nero, Sygate Personal Firewall, Bit Comet, and others
> will simply turn into processes on my Task Manager, but never open.
>
> Web browsers such as Internet Explorer or Mozilla Firefox will open, but
> oftentimes cause my CPU usage to again hit 100% when visiting sites that i
> have visited (and still do) on a regular basis with no problem in the
past.
>
> In the control panel, my add/remove programs will allow me to click on a
> button to change/remove, but nothing will happen from that point on.
>
> Outlook Express will allow me to open the program, log in, but when i
> attempt to view any messages, it freezes up.
>
> I can double click on an installer for an application, and it will then
turn
> into a process but never into an application
>
> I'm trying basically everything i can think of to figure out and resolve
the
> problem, but i've been unsuccessful. I haven't found anything useful on
> Microsoft.com (perhaps i'm not looking in the right place), and nothing
i've
> tried to do on my own has worked.
>
> All of these problems that i mentioned were practically non-existant a
> couple of weeks ago. I don't remember doing anything out of the ordinary
> that would change things, but who knows, maybe i did...
>
> Thanks for any help...
How about telling us such things as:
CPU speed
RAM size
Disk size
Pagefile size
Display adapter

Jim

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Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

 

"Jim" wrote:

How about telling us such things as:
CPU speed
RAM size
Disk size
Pagefile size
Display adapter

_________________________________________________________________

Thanks, Jim...hope this will help:

1.4 GHZ
384 MB Ram
40 gig HD (975 MB available on my C Drive, 1.75 GB available on my D drive)
Paging File size (MB) 576-1152, with it hovering lately between 150 and 180
Display Adapter: ATI Radeon 9600 Series

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Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

 

On Tue, 22 Mar 2005 01:55:02 -0800, Robert <Robert@discussions.microsoft.com>
wrote:

>Alright, so i'm running Xp on a Sony Vaio that's a few years old, but still
>has enough power inside of it to where i shouldn't be having the problem that
>started to surface last week. As of about a week ago, i started notice
>serious performance issue when it came to applications running, or anything
>functioning.
>
>The basic gist of what is happening is various applications simply wont
>open, and some applications that do open cause my CPU usage to skyrocket to
>100%, where it then stays until i end the process. The applications that
>don't open turn into processes and munch on my CPU power, but they never
>actually open. There seems to be no rhyme or reason to this, and i cannot
>come up with something all of these applications have in common.
>
>Applications such as Nero, Sygate Personal Firewall, Bit Comet, and others
>will simply turn into processes on my Task Manager, but never open.
>
>Web browsers such as Internet Explorer or Mozilla Firefox will open, but
>oftentimes cause my CPU usage to again hit 100% when visiting sites that i
>have visited (and still do) on a regular basis with no problem in the past.
>
>In the control panel, my add/remove programs will allow me to click on a
>button to change/remove, but nothing will happen from that point on.
>
>Outlook Express will allow me to open the program, log in, but when i
>attempt to view any messages, it freezes up.
>
>I can double click on an installer for an application, and it will then turn
>into a process but never into an application
>
>I'm trying basically everything i can think of to figure out and resolve the
>problem, but i've been unsuccessful. I haven't found anything useful on
>Microsoft.com (perhaps i'm not looking in the right place), and nothing i've
>tried to do on my own has worked.
>
>All of these problems that i mentioned were practically non-existant a
>couple of weeks ago. I don't remember doing anything out of the ordinary
>that would change things, but who knows, maybe i did...
>
>Thanks for any help...

Robert,

How does your computer connect to the internet? If you're behind a NAT router
(and you should be), then you can start up in Safe Mode With Networking, and
should be able to access the internet and the below mentioned services and
websites.
http://support.microsoft.com/?id=315222

How current is your virus protection? Try one or more of these free online
virus scans, which should complement your current protection:
<http://www.bitdefender.com/scan/license.php>
<http://www.pandasoftware.com/activescan>
<http://www.ravantivirus.com/scan/>
<http://security.symantec.com/ssc/home.asp>
<http://housecall.trendmicro.com/housecall/start_corp.asp>

Now check for, and learn to defend against, non-viral malware. Have you
downloaded these programs before? Download them again, as the latest version
may be needed to keep up with the current level of malware being attempted
constantly - get the absolutely most current version of each product listed.
They're all free - and most pretty small, so they download quickly enough.

Start by downloading each of the following additional free tools - and download
each individual product from each link as listed:
AdAware <http://www.lavasoftusa.com/>
CWShredder <http://www.majorgeeks.com/download4086.html>
HijackThis <http://www.tomcoyote.com/hjt/>
LSP-Fix <http://www.cexx.org/lspfix.htm>
WinsockXPFix <http://www.spychecker.com/program/winsockxpfix.html>
Spybot S&D <http://www.safer-networking.org/index.php?page=download>
Stinger <http://us.mcafee.com/virusInfo/default.asp?id=stinger>

Create a separate folder for HijackThis, such as C:\HijackThis - copy the
downloaded file there. AdAware, CWShredder, and Spybot S&D have install
routines - run them. The other downloaded programs can be copied into, and run
from, any convenient folder.

First, close all Internet Explorer and Outlook windows.

Disable System Restore.
<http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm>

Run Stinger. Have it remove all problems found.

Run CWShredder. Have it fix all problems found.

Next, run AdAware. First update it, configure for full scan
(<http://forums.spywareinfo.com/index.php?showtopic=11150> ), then scan. When
scanning finishes, remove all Critical Objects found.

Next, run Spybot S&D. First update it, then run a scan. Trust Spybot, and
delete everything ("Fix Problems" ) that is displayed in Red.

Then, run HijackThis ("Scan" ). Do NOT make any changes immediately. Save the
HJT Log.
<http://forums.spywareinfo.com/index.php?showtopic=227>

Finally, have your HJT log interpreted by experts at one or more of the
following security forums (and please post a link to your forum posts, here):
Aumha: <http://forum.aumha.org/index.php>
Net-Integration: <http://forums.net-integration.net/>
Spyware Info: <http://forums.spywareinfo.com/>
Spyware Warrior: <http://spywarewarrior.com/index.php>
Tom Coyote: <http://forums.tomcoyote.org/>

If removal of any spyware affects your ability to access the internet (some
spyware builds itself into the network software, and its removal may damage your
network), run LSP-Fix and / or WinsockXPFIx.

Finally, improve your chances for the future.

Harden your browser. There are various websites which will check for
vulnerabilities, here are three which I use.
http://www.jasons-toolbox.com/BrowserSecurity/
http://bcheck.scanit.be/bcheck/
https://testzone.secunia.com/browser_checker/

Consider using an alternative browser, like Firefox, for the majority of your
browsing activities.
<http://www.spreadfirefox.com/?q=affiliates&id=4507&t=61>

Block Internet Explorer ActiveX scripting from dangerous websites (Restricted
Zone).
<https://netfiles.uiuc.edu/ehowes/www/main.htm> (IE-SpyAd)

Block known dangerous scripts from running.
<http://www.javacoolsoftware.com/spywareblaster.html>

Block known spyware from installing.
<http://www.javacoolsoftware.com/spywareguard.html>

Make sure that the spyware detection / protection products that you use are
reliable:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Harden your operating system. Check at least monthly for security updates.
http://windowsupdate.microsoft.com/

Block possibly dangerous websites with a Hosts file. Three Hosts file sources I
use:
http://www.accs-net.com/hosts/get_hosts.html
http://www.mvps.org/winhelp2002/hosts.htm
(The third is included, and updated, with Spybot (see above)).

Maintain your Hosts file (merge / eliminate duplicate entries) with:
eDexter <http://www.accs-net.com/hosts/get_hosts.html>
Hostess <http://accs-net.com/hostess/>

Secure your operating system, and applications. Don't use, or leave activated,
any accounts with names or passwords with trivial (guessable) values. Don't use
an account with administrative authority, except when you're intentionally doing
administrative tasks.

Use common sense. Yours. Don't install software based upon advice from unknown
sources. Don't install free software, without researching it carefully. Don't
open email unless you know who it's from, and how and why it was sent.

Educate yourself. Know what the risks are. Stay informed. Read Usenet, and
various web pages that discuss security problems. Check the logs from the
security products that you use regularly, look for things that don't belong, and
take action when necessary.

How did I get infected in the first place?
http://forums.net-integration.net/ [...] topic=3051
Essential tips for infection prevention
http://forums.spywareinfo.com/inde [...] opic=24339
http://www1.spywareinfo.com/articl [...] revent.php

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

More Information

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

 

what do i do to fix this????

"Chuck" wrote:

> On Tue, 22 Mar 2005 01:55:02 -0800, Robert <Robert@discussions.microsoft.com>
> wrote:
>
> >Alright, so i'm running Xp on a Sony Vaio that's a few years old, but still
> >has enough power inside of it to where i shouldn't be having the problem that
> >started to surface last week. As of about a week ago, i started notice
> >serious performance issue when it came to applications running, or anything
> >functioning.
> >
> >The basic gist of what is happening is various applications simply wont
> >open, and some applications that do open cause my CPU usage to skyrocket to
> >100%, where it then stays until i end the process. The applications that
> >don't open turn into processes and munch on my CPU power, but they never
> >actually open. There seems to be no rhyme or reason to this, and i cannot
> >come up with something all of these applications have in common.
> >
> >Applications such as Nero, Sygate Personal Firewall, Bit Comet, and others
> >will simply turn into processes on my Task Manager, but never open.
> >
> >Web browsers such as Internet Explorer or Mozilla Firefox will open, but
> >oftentimes cause my CPU usage to again hit 100% when visiting sites that i
> >have visited (and still do) on a regular basis with no problem in the past.
> >
> >In the control panel, my add/remove programs will allow me to click on a
> >button to change/remove, but nothing will happen from that point on.
> >
> >Outlook Express will allow me to open the program, log in, but when i
> >attempt to view any messages, it freezes up.
> >
> >I can double click on an installer for an application, and it will then turn
> >into a process but never into an application
> >
> >I'm trying basically everything i can think of to figure out and resolve the
> >problem, but i've been unsuccessful. I haven't found anything useful on
> >Microsoft.com (perhaps i'm not looking in the right place), and nothing i've
> >tried to do on my own has worked.
> >
> >All of these problems that i mentioned were practically non-existant a
> >couple of weeks ago. I don't remember doing anything out of the ordinary
> >that would change things, but who knows, maybe i did...
> >
> >Thanks for any help...
>
> Robert,
>
> How does your computer connect to the internet? If you're behind a NAT router
> (and you should be), then you can start up in Safe Mode With Networking, and
> should be able to access the internet and the below mentioned services and
> websites.
> http://support.microsoft.com/?id=315222
>
> How current is your virus protection? Try one or more of these free online
> virus scans, which should complement your current protection:
> <http://www.bitdefender.com/scan/license.php>
> <http://www.pandasoftware.com/activescan>
> <http://www.ravantivirus.com/scan/>
> <http://security.symantec.com/ssc/home.asp>
> <http://housecall.trendmicro.com/housecall/start_corp.asp>
>
> Now check for, and learn to defend against, non-viral malware. Have you
> downloaded these programs before? Download them again, as the latest version
> may be needed to keep up with the current level of malware being attempted
> constantly - get the absolutely most current version of each product listed.
> They're all free - and most pretty small, so they download quickly enough.
>
> Start by downloading each of the following additional free tools - and download
> each individual product from each link as listed:
> AdAware <http://www.lavasoftusa.com/>
> CWShredder <http://www.majorgeeks.com/download4086.html>
> HijackThis <http://www.tomcoyote.com/hjt/>
> LSP-Fix <http://www.cexx.org/lspfix.htm>
> WinsockXPFix <http://www.spychecker.com/program/winsockxpfix.html>
> Spybot S&D <http://www.safer-networking.org/index.php?page=download>
> Stinger <http://us.mcafee.com/virusInfo/default.asp?id=stinger>
>
> Create a separate folder for HijackThis, such as C:\HijackThis - copy the
> downloaded file there. AdAware, CWShredder, and Spybot S&D have install
> routines - run them. The other downloaded programs can be copied into, and run
> from, any convenient folder.
>
> First, close all Internet Explorer and Outlook windows.
>
> Disable System Restore.
> <http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm>
>
> Run Stinger. Have it remove all problems found.
>
> Run CWShredder. Have it fix all problems found.
>
> Next, run AdAware. First update it, configure for full scan
> (<http://forums.spywareinfo.com/index.php?showtopic=11150> ), then scan. When
> scanning finishes, remove all Critical Objects found.
>
> Next, run Spybot S&D. First update it, then run a scan. Trust Spybot, and
> delete everything ("Fix Problems" ) that is displayed in Red.
>
> Then, run HijackThis ("Scan" ). Do NOT make any changes immediately. Save the
> HJT Log.
> <http://forums.spywareinfo.com/index.php?showtopic=227>
>
> Finally, have your HJT log interpreted by experts at one or more of the
> following security forums (and please post a link to your forum posts, here):
> Aumha: <http://forum.aumha.org/index.php>
> Net-Integration: <http://forums.net-integration.net/>
> Spyware Info: <http://forums.spywareinfo.com/>
> Spyware Warrior: <http://spywarewarrior.com/index.php>
> Tom Coyote: <http://forums.tomcoyote.org/>
>
> If removal of any spyware affects your ability to access the internet (some
> spyware builds itself into the network software, and its removal may damage your
> network), run LSP-Fix and / or WinsockXPFIx.
>
> Finally, improve your chances for the future.
>
> Harden your browser. There are various websites which will check for
> vulnerabilities, here are three which I use.
> http://www.jasons-toolbox.com/BrowserSecurity/
> http://bcheck.scanit.be/bcheck/
> https://testzone.secunia.com/browser_checker/
>
> Consider using an alternative browser, like Firefox, for the majority of your
> browsing activities.
> <http://www.spreadfirefox.com/?q=affiliates&id=4507&t=61>
>
> Block Internet Explorer ActiveX scripting from dangerous websites (Restricted
> Zone).
> <https://netfiles.uiuc.edu/ehowes/www/main.htm> (IE-SpyAd)
>
> Block known dangerous scripts from running.
> <http://www.javacoolsoftware.com/spywareblaster.html>
>
> Block known spyware from installing.
> <http://www.javacoolsoftware.com/spywareguard.html>
>
> Make sure that the spyware detection / protection products that you use are
> reliable:
> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>
> Harden your operating system. Check at least monthly for security updates.
> http://windowsupdate.microsoft.com/
>
> Block possibly dangerous websites with a Hosts file. Three Hosts file sources I
> use:
> http://www.accs-net.com/hosts/get_hosts.html
> http://www.mvps.org/winhelp2002/hosts.htm
> (The third is included, and updated, with Spybot (see above)).
>
> Maintain your Hosts file (merge / eliminate duplicate entries) with:
> eDexter <http://www.accs-net.com/hosts/get_hosts.html>
> Hostess <http://accs-net.com/hostess/>
>
> Secure your operating system, and applications. Don't use, or leave activated,
> any accounts with names or passwords with trivial (guessable) values. Don't use
> an account with administrative authority, except when you're intentionally doing
> administrative tasks.
>
> Use common sense. Yours. Don't install software based upon advice from unknown
> sources. Don't install free software, without researching it carefully. Don't
> open email unless you know who it's from, and how and why it was sent.
>
> Educate yourself. Know what the risks are. Stay informed. Read Usenet, and
> various web pages that discuss security problems. Check the logs from the
> security products that you use regularly, look for things that don't belong, and
> take action when necessary.
>
> How did I get infected in the first place?
> http://forums.net-integration.net/ [...] topic=3051
> Essential tips for infection prevention
> http://forums.spywareinfo.com/inde [...] opic=24339
> http://www1.spywareinfo.com/articl [...] revent.php
>
> --
> Cheers,
> Chuck
> Paranoia comes from experience - and is not necessarily a bad thing.
> My email is AT DOT
> actual address pchuck sonic net.
>

More Information

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

 

thanks, i am fixed
it was microsofts antispyware that was using my cpu at 100% as i went into
task manager, right clicked, set priority to low, i was then finally able to
open add/remove programs and remove it. Occording to microsoft, it didnt
download correctly...its gone, i am up and running and it will not be coming
back! will stick to zone alarm now!


"Lisa" wrote:

> what do i do to fix this????
>
> "Chuck" wrote:
>
> > On Tue, 22 Mar 2005 01:55:02 -0800, Robert <Robert@discussions.microsoft.com>
> > wrote:
> >
> > >Alright, so i'm running Xp on a Sony Vaio that's a few years old, but still
> > >has enough power inside of it to where i shouldn't be having the problem that
> > >started to surface last week. As of about a week ago, i started notice
> > >serious performance issue when it came to applications running, or anything
> > >functioning.
> > >
> > >The basic gist of what is happening is various applications simply wont
> > >open, and some applications that do open cause my CPU usage to skyrocket to
> > >100%, where it then stays until i end the process. The applications that
> > >don't open turn into processes and munch on my CPU power, but they never
> > >actually open. There seems to be no rhyme or reason to this, and i cannot
> > >come up with something all of these applications have in common.
> > >
> > >Applications such as Nero, Sygate Personal Firewall, Bit Comet, and others
> > >will simply turn into processes on my Task Manager, but never open.
> > >
> > >Web browsers such as Internet Explorer or Mozilla Firefox will open, but
> > >oftentimes cause my CPU usage to again hit 100% when visiting sites that i
> > >have visited (and still do) on a regular basis with no problem in the past.
> > >
> > >In the control panel, my add/remove programs will allow me to click on a
> > >button to change/remove, but nothing will happen from that point on.
> > >
> > >Outlook Express will allow me to open the program, log in, but when i
> > >attempt to view any messages, it freezes up.
> > >
> > >I can double click on an installer for an application, and it will then turn
> > >into a process but never into an application
> > >
> > >I'm trying basically everything i can think of to figure out and resolve the
> > >problem, but i've been unsuccessful. I haven't found anything useful on
> > >Microsoft.com (perhaps i'm not looking in the right place), and nothing i've
> > >tried to do on my own has worked.
> > >
> > >All of these problems that i mentioned were practically non-existant a
> > >couple of weeks ago. I don't remember doing anything out of the ordinary
> > >that would change things, but who knows, maybe i did...
> > >
> > >Thanks for any help...
> >
> > Robert,
> >
> > How does your computer connect to the internet? If you're behind a NAT router
> > (and you should be), then you can start up in Safe Mode With Networking, and
> > should be able to access the internet and the below mentioned services and
> > websites.
> > http://support.microsoft.com/?id=315222
> >
> > How current is your virus protection? Try one or more of these free online
> > virus scans, which should complement your current protection:
> > <http://www.bitdefender.com/scan/license.php>
> > <http://www.pandasoftware.com/activescan>
> > <http://www.ravantivirus.com/scan/>
> > <http://security.symantec.com/ssc/home.asp>
> > <http://housecall.trendmicro.com/housecall/start_corp.asp>
> >
> > Now check for, and learn to defend against, non-viral malware. Have you
> > downloaded these programs before? Download them again, as the latest version
> > may be needed to keep up with the current level of malware being attempted
> > constantly - get the absolutely most current version of each product listed.
> > They're all free - and most pretty small, so they download quickly enough.
> >
> > Start by downloading each of the following additional free tools - and download
> > each individual product from each link as listed:
> > AdAware <http://www.lavasoftusa.com/>
> > CWShredder <http://www.majorgeeks.com/download4086.html>
> > HijackThis <http://www.tomcoyote.com/hjt/>
> > LSP-Fix <http://www.cexx.org/lspfix.htm>
> > WinsockXPFix <http://www.spychecker.com/program/winsockxpfix.html>
> > Spybot S&D <http://www.safer-networking.org/index.php?page=download>
> > Stinger <http://us.mcafee.com/virusInfo/default.asp?id=stinger>
> >
> > Create a separate folder for HijackThis, such as C:\HijackThis - copy the
> > downloaded file there. AdAware, CWShredder, and Spybot S&D have install
> > routines - run them. The other downloaded programs can be copied into, and run
> > from, any convenient folder.
> >
> > First, close all Internet Explorer and Outlook windows.
> >
> > Disable System Restore.
> > <http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm>
> >
> > Run Stinger. Have it remove all problems found.
> >
> > Run CWShredder. Have it fix all problems found.
> >
> > Next, run AdAware. First update it, configure for full scan
> > (<http://forums.spywareinfo.com/index.php?showtopic=11150> ), then scan. When
> > scanning finishes, remove all Critical Objects found.
> >
> > Next, run Spybot S&D. First update it, then run a scan. Trust Spybot, and
> > delete everything ("Fix Problems" ) that is displayed in Red.
> >
> > Then, run HijackThis ("Scan" ). Do NOT make any changes immediately. Save the
> > HJT Log.
> > <http://forums.spywareinfo.com/index.php?showtopic=227>
> >
> > Finally, have your HJT log interpreted by experts at one or more of the
> > following security forums (and please post a link to your forum posts, here):
> > Aumha: <http://forum.aumha.org/index.php>
> > Net-Integration: <http://forums.net-integration.net/>
> > Spyware Info: <http://forums.spywareinfo.com/>
> > Spyware Warrior: <http://spywarewarrior.com/index.php>
> > Tom Coyote: <http://forums.tomcoyote.org/>
> >
> > If removal of any spyware affects your ability to access the internet (some
> > spyware builds itself into the network software, and its removal may damage your
> > network), run LSP-Fix and / or WinsockXPFIx.
> >
> > Finally, improve your chances for the future.
> >
> > Harden your browser. There are various websites which will check for
> > vulnerabilities, here are three which I use.
> > http://www.jasons-toolbox.com/BrowserSecurity/
> > http://bcheck.scanit.be/bcheck/
> > https://testzone.secunia.com/browser_checker/
> >
> > Consider using an alternative browser, like Firefox, for the majority of your
> > browsing activities.
> > <http://www.spreadfirefox.com/?q=affiliates&id=4507&t=61>
> >
> > Block Internet Explorer ActiveX scripting from dangerous websites (Restricted
> > Zone).
> > <https://netfiles.uiuc.edu/ehowes/www/main.htm> (IE-SpyAd)
> >
> > Block known dangerous scripts from running.
> > <http://www.javacoolsoftware.com/spywareblaster.html>
> >
> > Block known spyware from installing.
> > <http://www.javacoolsoftware.com/spywareguard.html>
> >
> > Make sure that the spyware detection / protection products that you use are
> > reliable:
> > http://www.spywarewarrior.com/rogue_anti-spyware.htm
> >
> > Harden your operating system. Check at least monthly for security updates.
> > http://windowsupdate.microsoft.com/
> >
> > Block possibly dangerous websites with a Hosts file. Three Hosts file sources I
> > use:
> > http://www.accs-net.com/hosts/get_hosts.html
> > http://www.mvps.org/winhelp2002/hosts.htm
> > (The third is included, and updated, with Spybot (see above)).
> >
> > Maintain your Hosts file (merge / eliminate duplicate entries) with:
> > eDexter <http://www.accs-net.com/hosts/get_hosts.html>
> > Hostess <http://accs-net.com/hostess/>
> >
> > Secure your operating system, and applications. Don't use, or leave activated,
> > any accounts with names or passwords with trivial (guessable) values. Don't use
> > an account with administrative authority, except when you're intentionally doing
> > administrative tasks.
> >
> > Use common sense. Yours. Don't install software based upon advice from unknown
> > sources. Don't install free software, without researching it carefully. Don't
> > open email unless you know who it's from, and how and why it was sent.
> >
> > Educate yourself. Know what the risks are. Stay informed. Read Usenet, and
> > various web pages that discuss security problems. Check the logs from the
> > security products that you use regularly, look for things that don't belong, and
> > take action when necessary.
> >
> > How did I get infected in the first place?
> > http://forums.net-integration.net/ [...] topic=3051
> > Essential tips for infection prevention
> > http://forums.spywareinfo.com/inde [...] opic=24339
> > http://www1.spywareinfo.com/articl [...] revent.php
> >
> > --
> > Cheers,
> > Chuck
> > Paranoia comes from experience - and is not necessarily a bad thing.
> > My email is AT DOT
> > actual address pchuck sonic net.
> >

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On Fri, 25 Mar 2005 20:53:05 -0800, "Lisa" <Lisa@discussions.microsoft.com>
wrote:

>thanks, i am fixed
>it was microsofts antispyware that was using my cpu at 100% as i went into
>task manager, right clicked, set priority to low, i was then finally able to
>open add/remove programs and remove it. Occording to microsoft, it didnt
>download correctly...its gone, i am up and running and it will not be coming
>back! will stick to zone alarm now!

That's good to hear. Thanks for taking the time to update us. Did you consider
describing your experiences in microsoft.private.security.spyware.general, where
they try to benefit from their experiences with the MSAS Beta?

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

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