Archived from groups: alt.cellular.verizon (More info?)

Yesterday I migrated to a new phone. I've been with VZW for more than 4
years. They wanted to charge me $10 to transfer the stored information
from my previous phone to the new one. I refused. Seems to me a poor way
to treat long-term cutomers, a real nickel & dime approach.

Archived from groups: alt.cellular.verizon (More info?)

"RWEmerson" <foolish_consistency@hobgoblin.com> wrote in message
news:10q1ibt19k1b282@corp.supernews.com...
> Yesterday I migrated to a new phone. I've been with VZW for more than 4
> years. They wanted to charge me $10 to transfer the stored information
> from my previous phone to the new one. I refused. Seems to me a poor way
> to treat long-term cutomers, a real nickel & dime approach.

Agreed. I'd ask to speak to the manager and bet he'd see the foolishness of
the request.

Edw.

Archived from groups: alt.cellular.verizon (More info?)

In article <10q1ibt19k1b282@corp.supernews.com>,
RWEmerson <foolish_consistency@hobgoblin.com> wrote:

> Yesterday I migrated to a new phone. I've been with VZW for more than
> 4 years. They wanted to charge me $10 to transfer the stored
> information from my previous phone to the new one. I refused. Seems
> to me a poor way to treat long-term cutomers, a real nickel & dime
> approach.

In August my partner upgraded her phone, and the following month, I
upgraded mine. In neither case did Verizon charge us to transfer our
data.

I understand that if you buy a phone from someone other than Verizon,
they charge, though.

--
Stop Mad Cowboy Disease: Impeach the son of a Bush.

Archived from groups: alt.cellular.verizon (More info?)

In article <qR6od.8906$Qh3.5156@newsread3.news.atl.earthlink.net>,
Special Ed <spledNOSPAM@NOSPAMyahoo.net> wrote:

> "RWEmerson" <foolish_consistency@hobgoblin.com> wrote in message
> news:10q1ibt19k1b282@corp.supernews.com...
> > Yesterday I migrated to a new phone. I've been with VZW for more than 4
> > years. They wanted to charge me $10 to transfer the stored information
> > from my previous phone to the new one. I refused. Seems to me a poor way
> > to treat long-term cutomers, a real nickel & dime approach.
>
> Agreed. I'd ask to speak to the manager and bet he'd see the foolishness of
> the request.
>
> Edw.
That's Verizon's standard charge. It's a damn ripoff. If you have (or
buy) a data cable, you can use Bitpim to save any and all info from
your old phone into your computer and then reverse the process on your
new phone. Note: not for the faint hearted,
>
>

Archived from groups: alt.cellular.verizon (More info?)

Previously in alt.cellular.verizon, lasthonest2004
<lasthonest2004@yahoo.com> proclaimed :

>In article <qR6od.8906$Qh3.5156@newsread3.news.atl.earthlink.net>,
>Special Ed <spledNOSPAM@NOSPAMyahoo.net> wrote:
>
>> "RWEmerson" <foolish_consistency@hobgoblin.com> wrote in message
>> news:10q1ibt19k1b282@corp.supernews.com...
>> > Yesterday I migrated to a new phone. I've been with VZW for more than 4
>> > years. They wanted to charge me $10 to transfer the stored information
>> > from my previous phone to the new one. I refused. Seems to me a poor way
>> > to treat long-term cutomers, a real nickel & dime approach.
>>
>> Agreed. I'd ask to speak to the manager and bet he'd see the foolishness of
>> the request.
>>
>> Edw.
>That's Verizon's standard charge. It's a damn ripoff. If you have (or
>buy) a data cable, you can use Bitpim to save any and all info from
>your old phone into your computer and then reverse the process on your
>new phone. Note: not for the faint hearted,
>>
>>

The 9900 can't use Bitpim so when we xferred from Nextel, it was the
only logical and efficient way to transfer from our i730's to the
9900's. But no, the Verizon rep didn't charge us for any of the
transfers.

That's one thing I miss about the Nextel phones. The data cable was
rather inexpensive and there are many different types of freeware
available to down/upload updates/ringtones/wallpaper and phone book
back and from my pc and phone.

Oh that and the volume on the i730s were *loud*. The 9900's
definitely are lacking in the volume department.





__________________________________________________________________________

People are more violently opposed to fur than leather because it's
safer to harass rich women than motorcycle gangs.
-Unknown
__________________________________________________________________________
Remove "die spammers" to email

Archived from groups: alt.cellular.verizon (More info?)

"lasthonest2004" <lasthonest2004@yahoo.com> wrote in message
news:211120041707139894%lasthonest2004@yahoo.com...
> In article <qR6od.8906$Qh3.5156@newsread3.news.atl.earthlink.net>,
> Special Ed <spledNOSPAM@NOSPAMyahoo.net> wrote:
>
>> "RWEmerson" <foolish_consistency@hobgoblin.com> wrote in message
>> news:10q1ibt19k1b282@corp.supernews.com...
>> > Yesterday I migrated to a new phone. I've been with VZW for more than 4
>> > years. They wanted to charge me $10 to transfer the stored information
>> > from my previous phone to the new one. I refused. Seems to me a poor
>> > way
>> > to treat long-term cutomers, a real nickel & dime approach.
>>
>> Agreed. I'd ask to speak to the manager and bet he'd see the foolishness
>> of
>> the request.
>>
>> Edw.
> That's Verizon's standard charge. It's a damn ripoff. If you have (or
> buy) a data cable, you can use Bitpim to save any and all info from
> your old phone into your computer and then reverse the process on your
> new phone. Note: not for the faint hearted,

That may well be a local market charge. I've been a VZW customer in Atlanta
for many years and have changed phones several times-- always at a company
store and have never been charged. One time, the tech asked me if I wanted a
printout of my phone book while he was doing the transfer and he ran it off
for me as well.

Complain and you'll get it for free!

Edw.

Archived from groups: alt.cellular.verizon (More info?)

In article <g4m772-t5g.ln1@home.rogerbinns.com>,
"Roger Binns" <rogerb@rogerbinns.com> wrote:

> > That's Verizon's standard charge. It's a damn ripoff.
>
> They use a software product such as CSS from FutureDial or Data
> Transfer Center from Susteen. The former is $400 and the latter is
> $2.50 per transfer.

When they transfered mine from a V60i to a V710, they plugged both
phones into a box about the size of three packs of cigarettes (using the
proper cables of course) and a few minutes later, the entire phone book
and appointment book had been transferred--the phone numbers even
retained the same quick-dial numbers.

--
Stop Mad Cowboy Disease: Impeach the son of a Bush.

Archived from groups: alt.cellular.verizon (More info?)

I also had a company store do this for no charge last week, and I have only
been a Verizon customer for 2 months.

I live in PA and it was the Stroudsburg Mall store that offered to do it
free of charge. They did not even mention that there is usually a charge.

/Spencer


"Special Ed" <spledNOSPAM@NOSPAMyahoo.net> wrote in message
news:_e9od.7996$pK6.1342@newsread2.news.atl.earthlink.net...
> "lasthonest2004" <lasthonest2004@yahoo.com> wrote in message
> news:211120041707139894%lasthonest2004@yahoo.com...
> > In article <qR6od.8906$Qh3.5156@newsread3.news.atl.earthlink.net>,
> > Special Ed <spledNOSPAM@NOSPAMyahoo.net> wrote:
> >
> >> "RWEmerson" <foolish_consistency@hobgoblin.com> wrote in message
> >> news:10q1ibt19k1b282@corp.supernews.com...
> >> > Yesterday I migrated to a new phone. I've been with VZW for more than
4
> >> > years. They wanted to charge me $10 to transfer the stored
information
> >> > from my previous phone to the new one. I refused. Seems to me a poor
> >> > way
> >> > to treat long-term cutomers, a real nickel & dime approach.
> >>
> >> Agreed. I'd ask to speak to the manager and bet he'd see the
foolishness
> >> of
> >> the request.
> >>
> >> Edw.
> > That's Verizon's standard charge. It's a damn ripoff. If you have (or
> > buy) a data cable, you can use Bitpim to save any and all info from
> > your old phone into your computer and then reverse the process on your
> > new phone. Note: not for the faint hearted,
>
> That may well be a local market charge. I've been a VZW customer in
Atlanta
> for many years and have changed phones several times-- always at a company
> store and have never been charged. One time, the tech asked me if I wanted
a
> printout of my phone book while he was doing the transfer and he ran it
off
> for me as well.
>
> Complain and you'll get it for free!
>
> Edw.
>
>

Archived from groups: alt.cellular.verizon (More info?)

In article <9p0872-ivh.ln1@home.rogerbinns.com>,
"Roger Binns" <rogerb@rogerbinns.com> wrote:

> If you think they are overcharging then go to another carrier. If
> you think all the carriers are doing so, then start your own carrier.
> It is actually pretty easy - you start out by using someone else as
> your backend network just as Virgin does with Sprint and Tracfone
> does with AT&T.

You forget one important thing: startup capital.

--
Stop Mad Cowboy Disease: Impeach the son of a Bush.

Archived from groups: alt.cellular.verizon (More info?)

"Michelle Steiner" <michelle@michelle.org> wrote in message news:michelle-44D361.20250721112004@news.west.cox.net...
> In article <9p0872-ivh.ln1@home.rogerbinns.com>,
> "Roger Binns" <rogerb@rogerbinns.com> wrote:
>
>> If you think they are overcharging then go to another carrier. If
>> you think all the carriers are doing so, then start your own carrier.
>> It is actually pretty easy - you start out by using someone else as
>> your backend network just as Virgin does with Sprint and Tracfone
>> does with AT&T.
>
> You forget one important thing: startup capital.

Well, if the person doing this does have a genuinely new way of
charging customers that "doesn't need more money" and "isn't wrong
with this world", then I am sure they could find it. Or they
could borrow, potentially even from the customers who I am sure
would appreciate a new way of doing charging.

The (serious!) reality is that if someone did want to start a
new wireless carrier, they could with roughly the same ease as
starting any other business. You don't have to start country
wide and you don't have to have a country wide infrastructure.

But despite all the compliants about Verizon charging and pricing,
I have never seen anyone come up with any better proposal other
than other customers should pay for it.

Roger

Archived from groups: alt.cellular.verizon (More info?)

In article <g06872-bni.ln1@home.rogerbinns.com>,
"Roger Binns" <rogerb@rogerbinns.com> wrote:

> The (serious!) reality is that if someone did want to start a new
> wireless carrier, they could with roughly the same ease as starting
> any other business.

No, that's the mythology.

> But despite all the compliants about Verizon charging and pricing, I
> have never seen anyone come up with any better proposal other than
> other customers should pay for it.

Ten bucks to transfer data from one phone to another is simply a ripoff.
It comes to at least $1200 an hour.

--
Stop Mad Cowboy Disease: Impeach the son of a Bush.

Archived from groups: alt.cellular.verizon (More info?)

Heh, heh, heh: As an agent, I don't have the tools to transfer the
information; and those clients who do an update I tell them this:
1) - go to the store, and have the information transfered. If they say
there is a charge, accept it, although many times they won't.
2) - a simple phone call, after the transfer is complete, *611, and explain
the situation to customer service, and more likely then not, they'll see the
charge on your bill and reverse it.

NOW: that was the easy part. In My Opion: the more difficult part is that
we are becoming lazy. If we have in fact changed phones and need this
information transfered, then shouldn't we pay for it? The machine to do it
costs $3000. No need to pass the charge to everyone; but it is very fair to
charge those people that "use the benefit" to pay something for it. We are
getting a tad bit lazy that we expect everything for nothing. If we
continue to drive "value given" without "value paid" then we'll see more
jobs pushed to India. If you aren't willing to pay for it... then change
the numbers yourself. If your time is so valuable that you want someone
else to do it.... buy a $3000 machine OR pay the $10. and say you got good
value for your money.

the dr.

"RWEmerson" <foolish_consistency@hobgoblin.com> wrote in message
news:10q1ibt19k1b282@corp.supernews.com...
> Yesterday I migrated to a new phone. I've been with VZW for more than 4
> years. They wanted to charge me $10 to transfer the stored information
> from my previous phone to the new one. I refused. Seems to me a poor way
> to treat long-term cutomers, a real nickel & dime approach.

Archived from groups: alt.cellular.verizon (More info?)

"Roger Binns" <rogerb@rogerbinns.com> wrote in message
news:g06872-bni.ln1@home.rogerbinns.com...
>
> "Michelle Steiner" <michelle@michelle.org> wrote in message
> news:michelle-44D361.20250721112004@news.west.cox.net...
>> In article <9p0872-ivh.ln1@home.rogerbinns.com>,
>> "Roger Binns" <rogerb@rogerbinns.com> wrote:
>>
>>> If you think they are overcharging then go to another carrier. If
>>> you think all the carriers are doing so, then start your own
>>> carrier.
>>> It is actually pretty easy - you start out by using someone else
>>> as
>>> your backend network just as Virgin does with Sprint and Tracfone
>>> does with AT&T.
>>
>> You forget one important thing: startup capital.
>
> Well, if the person doing this does have a genuinely new way of
> charging customers that "doesn't need more money" and "isn't wrong
> with this world", then I am sure they could find it. Or they
> could borrow, potentially even from the customers who I am sure
> would appreciate a new way of doing charging.
>
> The (serious!) reality is that if someone did want to start a
> new wireless carrier, they could with roughly the same ease as
> starting any other business. You don't have to start country
> wide and you don't have to have a country wide infrastructure.
>
> But despite all the compliants about Verizon charging and pricing,
> I have never seen anyone come up with any better proposal other
> than other customers should pay for it.
>
> Roger
>

The problem with a start up Cellular service is that it will cost
hundreds of thousands of dollars just to buy air rights and they are
not cheap. They are not always available and even then they are leased
if I understand the process.

A person with a hot dog stand can make more :-) In fact I was thinking
of doing that after I retire in a few years. Nice hotdog with cold
soda $2 and I would be making a profit on each sale. Pound of Hot Dogs
wholesale $1 and a case of assorted no name soda $4 which means huge
profit potential.

I could use my cell phone to order more hot dogs :-)

Elector

Archived from groups: alt.cellular.verizon (More info?)

"dr.wireMORE" <dr.wireMORE@VZW-MidWESTma.com> wrote in message
news:vfgod.22988$Rf1.13886@newssvr19.news.prodigy.com...
> Heh, heh, heh: As an agent, I don't have the tools to transfer the
> information; and those clients who do an update I tell them this:
> 1) - go to the store, and have the information transfered. If they
> say there is a charge, accept it, although many times they won't.
> 2) - a simple phone call, after the transfer is complete, *611, and
> explain the situation to customer service, and more likely then not,
> they'll see the charge on your bill and reverse it.
>
> NOW: that was the easy part. In My Opion: the more difficult part
> is that we are becoming lazy. If we have in fact changed phones and
> need this information transfered, then shouldn't we pay for it? The
> machine to do it costs $3000. No need to pass the charge to
> everyone; but it is very fair to charge those people that "use the
> benefit" to pay something for it. We are getting a tad bit lazy
> that we expect everything for nothing. If we continue to drive
> "value given" without "value paid" then we'll see more jobs pushed
> to India. If you aren't willing to pay for it... then change the
> numbers yourself. If your time is so valuable that you want someone
> else to do it.... buy a $3000 machine OR pay the $10. and say you
> got good value for your money.
>
> the dr.
>


I agree with your two posts on this point, but have another venue for
this. When your service phone is upgraded the costs associated with
transfer could be added in and the customer would never know the
difference. Sort of like the fees the state and local governments tack
on to your services every day.

I have never been asked to pay for a telephone address book to my old
to my new. However on a few occasions the $3,000.00 machine was not
able to transfer from a star tac to a LG or [Insert any brand name
here].

I would be mad if I paid $3G for the machine and it did not work on
all models.

Just a thought

Elector