Eric

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Group: alt.cellular.attws Date: Wed, Apr 7, 2004, 9:58am (EST+5) From:
rmarkoff@msn.com (Robert M.)
<<That was part of the reason I was in contact with AT&T Wireless
lawyers. I was getting billed when I was not a customer.>>

Now, can anyone explain to me how a company can bill you if you didn't
sign up for service? How do they get your billing information if you
didn't readily give it to them? In order for them to bill you, wouldn't
you have to have a phone and a phone number attached to your account --
meaning you had service with them?

Phillipe was caught in a lie about saying he "never" had AT&T Wireless,
and now this is his excuse for getting out of it? He won't elaborate
more because of some "agreement" he has with AT&T's lawyers -- i.e. his
easy way out of answering any questions.

What a piece of trash.
 
G

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"Eric" <caperenewal@webtv.net> wrote in message
news:9001-40744B72-34@storefull-3238.bay.webtv.net...
Group: alt.cellular.attws Date: Wed, Apr 7, 2004, 9:58am (EST+5) From:
rmarkoff@msn.com (Robert M.)
<<That was part of the reason I was in contact with AT&T Wireless
lawyers. I was getting billed when I was not a customer.>>

Now, can anyone explain to me how a company can bill you if you didn't
sign up for service? How do they get your billing information if you
didn't readily give it to them? In order for them to bill you, wouldn't
you have to have a phone and a phone number attached to your account --
meaning you had service with them?

Phillipe was caught in a lie about saying he "never" had AT&T Wireless,
and now this is his excuse for getting out of it? He won't elaborate
more because of some "agreement" he has with AT&T's lawyers -- i.e. his
easy way out of answering any questions.

What a piece of trash.

You are being toooooo kind there Eric ... :)

Bob
 
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"tom ronson" <tonostuff@blahoo.com> wrote in message news:407477c4$0$71075$a8266bb1@news.titannews.com...
>
> "Bob Smith" <usirsclt_No_Spam_@earthlink.net> wrote in message
> news:1_Zcc.527$A_4.353@newsread1.news.pas.earthlink.net...
>
> > Now, can anyone explain to me how a company can bill you if you didn't
> > sign up for service?
>
> It's easy --- but you being an AT&T apologist just can't or worse WON'T see
> it! ;)
>
> You see AT&T/W monitors this board and saw the problems Phyllis was having
> with his service -- With the problem dually noted AT&T/W went to Phyllis's
> house, pulled his trash for a month and pieced enough data together to open
> an account for him. With the account opened they put a phone on his
> doorstep, rang the doorbell and ran away. Phyllis, trying to "save the
> phone" brought it into his house for safe keeping.
>
> As I say, only an AT&T apologist would think otherwise.
>
> --tr
>

All I can say is, it would take an ATT Wireless insider to know all that.
Tom Ronson is outed! :)
---JRC---
 
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I'm so glad the children (SprintPCS blind apologists) are having fun.

Their insults still leave SprintPCS with the worst rated Customer Service as
repeatedly surveyed by
J.D. Power
The Yankee group
Consumer Reports.

and they childishly insult anyone who might dare mention that FACT.
 
G

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"Cell merger" <cellmerger@aol.com> wrote in message
news:20040407214710.21296.00000639@mb-m19.aol.com...
> I'm so glad the children (SprintPCS blind apologists) are having fun.

And we're glad that you're glad.

>
> Their insults still leave SprintPCS with the worst rated Customer Service
as
> repeatedly surveyed by
> J.D. Power
> The Yankee group
> Consumer Reports.
>
> and they childishly insult anyone who might dare mention that FACT.
>

Not true- we only insult you, but it is well deserved. After all, the list
below can be directly attributed to you:

Your lies:
Sprint offers the fewest phones of the top ten providers
AT&T was not capable of offering 7pm nights
AT&T would not match web prices at retail stores
Cingular paid over $50B for AT&TW
Sprint PCS would be out of business by the end of the year
Sprint has no team handling Retention
Cingular was liable for potential damages due to the break-in at a third
party authorized dealer

Your attempts to argue both sides:
Sprint losing money, and yet bitching when they don't pass savings on to you
Whining about coverage maps, and then using them to provide coverage advice
Accusing everyone else of lying, and then posting lies of your own (see the
list above)

Other deceptive practices:
Using multiple names in the same thread in an attempt to fake support for
your lies
Starting a new thread on the same subject when you are called on your lies,
so that you can continue to whine without having to explain your lies
Purposely quoting out of context to avoid answering for your lies
 
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"Cell merger" <cellmerger@aol.com> wrote in message
news:20040407214710.21296.00000639@mb-m19.aol.com...
> I'm so glad the children (SprintPCS blind apologists) are having fun.
>
> Their insults still leave SprintPCS with the worst rated Customer Service
as
> repeatedly surveyed by
> J.D. Power
> The Yankee group
> Consumer Reports.
>
> and they childishly insult anyone who might dare mention that FACT.

Phillipe ... the only child here is you ... Do you really want someone to
post your history here?

Bob::Thinking Phillipe is now using a 4 blade razor for his right palm::

Bob
 

Eric

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Phillipe's ATT excuse

Group: alt.cellular.attws Date: Wed, Apr 7, 2004, 9:58am (EST+5) From:
rmarkoff@msn.com (Robert M.)
<<That was part of the reason I was in contact with AT&T Wireless
lawyers. I was getting billed when I was not a customer.>>

Now, can anyone explain to me how a company can bill you if you didn't
sign up for service? How do they get your billing information if you
didn't readily give it to them? In order for them to bill you, wouldn't
you have to have a phone and a phone number attached to your account --
meaning you had service with them?

Phillipe was caught in a lie about saying he "never" had AT&T Wireless,
and now this is his excuse for getting out of it? He won't elaborate
more because of some "agreement" he has with AT&T's lawyers -- i.e. his
easy way out of answering any questions.

What a piece of trash.
 

Eric

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317
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Group: alt.cellular.sprintpcs Date: Thu, Apr 8, 2004, 1:47am (EST+5)
From: cellmerger@aol.com (Cell merger) wrote:
<<and they childishly insult anyone who might dare mention that FACT. >>

Well the FACT is that you claimed to have never been an AT&T customer,
then you claim that they billed you even when you weren't an AT&T
customer, and now you try and divert attention away from your flimsy
story. Th eonly FACT here is that you are a stupid piece of trash that
has no life outside of being a liar, hyocrite and instigator.
 

Eric

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Don't change the topic in this thread, jerk.

Original post:


Phillipe's ATT excuse

Group: alt.cellular.sprintpcs Date: Wed, Apr 7, 2004, 1:41pm From:
caperenewal@webtv.net (Eric)
Group: alt.cellular.attws Date: Wed, Apr 7, 2004, 9:58am (EST+5) From:
rmarkoff@msn.com (Robert M.)
<<That was part of the reason I was in contact with AT&T Wireless
lawyers. I was getting billed when I was not a customer.>>

Now, can anyone explain to me how a company can bill you if you didn't
sign up for service? How do they get your billing information if you
didn't readily give it to them? In order for them to bill you, wouldn't
you have to have a phone and a phone number attached to your account --
meaning you had service with them?

Phillipe was caught in a lie about saying he "never" had AT&T Wireless,
and now this is his excuse for getting out of it? He won't elaborate
more because of some "agreement" he has with AT&T's lawyers -- i.e. his
easy way out of answering any questions.

What a piece of trash.
 
G

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Archived from groups: alt.cellular.sprintpcs (More info?)

> your lies

Those have all been refuted in a previous post, sorry you need to attack the
messenger and ignore the message.

SprintPCS has the worst customer service.
 

Eric

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Group: alt.cellular.sprintpcs Date: Thu, Apr 8, 2004, 1:25pm (EST+5)
From: cellmerger@aol.com (Cell merger) wrote:
<<Those have all been refuted in a previous post, sorry you need to
attack the messenger and ignore the message. >>

You are the one ignoring the message here in this thread. Until you can
offer solid proof that AT&T was billing you when you weren't even a
customer (which is a lonnnnng stretch), then YOU are the one IGNORING
the TRUTH.
 
G

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"Cell merger" <cellmerger@aol.com> wrote in message
news:20040408092521.16243.00000002@mb-m03.aol.com...
> > your lies
>
> Those have all been refuted in a previous post, sorry you need to attack
the
> messenger and ignore the message.
>
> SprintPCS has the worst customer service.

If the service is so bad, which I certainly don't believe it is, I have two
questions for you Phillipe.

1) Per your own comments here, SPCS has bent over backwards for you,
regarding phones and plan prices. You have no complaints with CS, do you?

2) Why o why do you stay with SPCS, if you have such a problem with these
focus group polls?

Bob
 
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This may answer Bob Smith:

Users who can avail themselves of Executive services don't run into the grief
of Customer Service.

Customer Servive, where "handle time" is king and strictly enforced, to keep
calls under 6 minutes average, such that CSRs are known to transfer one around
or even flat disconnevct you i.e. hang up, to keep their calls short.

CSR's also have upsell quotas, and we have had many posts from folks that have
involuntarily had their contracts extended.

Then we have the secret warranties on defectove phones, or refusal to handle
warrant phones if the screen goes bad.

and as a result as most folks dont use Exceutive Services (and apologists like
yourself and JRW belittle anyone who suggests one use Executive Services
(866-519-5698)); so when folks get surveyed SprintPCS rates last in customer
service.
 
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Bob Smith wrote:

>
> Bob::Thinking Phillipe is now using a 4 blade razor for his right palm::
>
> Bob

LOL!
 
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"Cell merger" <cellmerger@aol.com> wrote in message
news:20040408092521.16243.00000002@mb-m03.aol.com...
> > your lies
>
> Those have all been refuted in a previous post, sorry you need to attack
the
> messenger and ignore the message.

They could only be refuted if facts to the contrary were posted. Only
opinions were posted in response. Therefore, they are unrefuted. If you
could provide FACTS, you've had plenty of opportunity to do so. The fact
that you haven't been able to provide anything after such a long time would
indicate that I posted an accurate portrayal of your trollish behavior.

>
> SprintPCS has the worst customer service.

No they don't, unless you use outdated data to measure.
 
G

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"Cell merger" <cellmerger@aol.com> wrote in message
news:20040408100504.15297.00000003@mb-m02.aol.com...
> This may answer Bob Smith:
>
> Users who can avail themselves of Executive services don't run into the
grief
> of Customer Service.

So, in other words, you aren't going to answer my questions Phillipe ...

What grief with customer service? I haven't seen any grief posts recently.
As to Executive Services, you are abusing the system by calling them up for
miniscule questions ...
>
> Customer Servive, where "handle time" is king and strictly enforced, to
keep
> calls under 6 minutes average, such that CSRs are known to transfer one
around
> or even flat disconnevct you i.e. hang up, to keep their calls short.

BULLSHIT! That might of happened in the past, but you have been told on
numerous occasions by several SPCS employees here that is no longer the
case.

> CSR's also have upsell quotas, and we have had many posts from folks that
have
> involuntarily had their contracts extended.

BULLSHIT! More old arguments from you Phillipe ... Sure, the reps might try
to upsell a customer when they exceed their plan minutes or add features the
account wants. As to involuntary extensions of contracts, old news again ...

> Then we have the secret warranties on defectove phones, or refusal to
handle
> warrant phones if the screen goes bad

BULLSHIT! Once again, those points have been answered previously..
>
> and as a result as most folks dont use Exceutive Services (and apologists
like
> yourself and JRW belittle anyone who suggests one use Executive Services
> (866-519-5698)); so when folks get surveyed SprintPCS rates last in
customer
> service.

Answer the questions Phillipe. While you are at it, why don't you answer the
ATTWS question as well?

Until you do, the only reputation you will have here on this newsgroup is
that of a troll, who has changed your ID 61 known times, where you misquote
prior posters, where you continue to argue old issues which don't apply,
where you lie, where you bitch about coverage maps, yet feel happy to quote
coverage maps, and the list goes on and on and on ....

Bob
 
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"Cell merger" <cellmerger@aol.com> wrote in message
news:20040408100504.15297.00000003@mb-m02.aol.com...
> This may answer Bob Smith:
>
> Users who can avail themselves of Executive services don't run into the
grief
> of Customer Service.
>
> Customer Servive, where "handle time" is king and strictly enforced, to
keep
> calls under 6 minutes average, such that CSRs are known to transfer one
around
> or even flat disconnevct you i.e. hang up, to keep their calls short.

You are the only poster in the last 10 months to mention any call time
restrictions. With all of the other complaints written about here, NOBODY
ELSE has mentioned this.

>
> CSR's also have upsell quotas, and we have had many posts from folks that
have
> involuntarily had their contracts extended.

See previous statement.

>
> Then we have the secret warranties on defectove phones, or refusal to
handle
> warrant phones if the screen goes bad.

No proof, no problem.

>
> and as a result as most folks dont use Exceutive Services (and apologists
like
> yourself and JRW belittle anyone who suggests one use Executive Services
> (866-519-5698)); so when folks get surveyed SprintPCS rates last in
customer
> service.
 
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Poor Eric, posting about AT&T in a SprintPCS group. he really does have a
fixation with Phillipe.
 

Eric

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Group: alt.cellular.sprintpcs Date: Thu, Apr 8, 2004, 5:29pm (EST+5)
From: cellmerger@aol.com (Cell merger)
<<Poor , posting about AT&T in a SprintPCS group. he really does have a
fixation with Phillipe. >>

Talking about yourself in the third person again, and again, not
answering direct questions.