Number portability - long long delay

[Guest]

Archived from groups: misc.consumers.frugal-living,alt.cellular.verizon (More info?)

Seven weeks ago I submitted a request to switch my cell phone number to a new
carrier. The old carrier is Verizon Wireless. The new carrier is Vonage.
Vonage says they have done everything they can to get Verizon to process the
request, and Verizon is failing to do so.

Have other people had a similar experience? Is there a way to give Verizon a
kick in the butt? Does the new number portability law establish any time
limits on how long the "losing" carrier can stonewall?

I've checked the archives, but don't see anything about this.

thanks,

Garry

PS - If they are stonewalling, it's ironic, because as soon as the transfer
occurs I intend to re-open the account with Verizon. Just under a new number.

 

[TT]

Archived from groups: misc.consumers.frugal-living,alt.cellular.verizon (More info?)

It took Vonage 5 months to transfer my # from my traditional landline
provider (Cox) to Vonage's system.

Fortunately they have credited my vonage account for all charges in that 5
month period, but I still had to pay for 5 months of overpriced service from
Cox.

My advice would be to junk your old number, even if it is a mild
inconvenience it will probably be less hassle than calling or emailing
Vonage every couple of weeks.

-T


"Garry W" <YahooMail@extremelyserious.org> wrote in message
news:59l8n059v7i4qtmrjvd961d6dqfakje577@4ax.com...
> Seven weeks ago I submitted a request to switch my cell phone number to a
new
> carrier. The old carrier is Verizon Wireless. The new carrier is Vonage.
> Vonage says they have done everything they can to get Verizon to process
the
> request, and Verizon is failing to do so.
>
> Have other people had a similar experience? Is there a way to give Verizon
a
> kick in the butt? Does the new number portability law establish any time
> limits on how long the "losing" carrier can stonewall?
>
> I've checked the archives, but don't see anything about this.
>
> thanks,
>
> Garry
>
> PS - If they are stonewalling, it's ironic, because as soon as the
transfer
> occurs I intend to re-open the account with Verizon. Just under a new
number.


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http/www.grisoft.com).
Version: 6.0.778 / Virus Database: 525 - Release Date: 10/15/2004

 

[Guest]

Archived from groups: misc.consumers.frugal-living,alt.cellular.verizon (More info?)

"Garry W" <YahooMail@extremelyserious.org> wrote in message
news:59l8n059v7i4qtmrjvd961d6dqfakje577@4ax.com...
> Seven weeks ago I submitted a request to switch my cell phone number to a
new
> carrier. The old carrier is Verizon Wireless. The new carrier is Vonage.
> Vonage says they have done everything they can to get Verizon to process
the
> request, and Verizon is failing to do so.
>
> Have other people had a similar experience? Is there a way to give Verizon
a
> kick in the butt? Does the new number portability law establish any time
> limits on how long the "losing" carrier can stonewall?
>
> I've checked the archives, but don't see anything about this.
>
> thanks,
>
> Garry
>
> PS - If they are stonewalling, it's ironic, because as soon as the
transfer
> occurs I intend to re-open the account with Verizon. Just under a new
number.

This leads to an interesting question- WLNP requires cellular and wireline
carriers to release numbers to each other, but does it require release to a
VoIP carrier? I'm not saying it can't be done because it has happened in
the past- just a passing question.

 

[hotrod]

Archived from groups: alt.cellular.verizon (More info?)

took four weeks to port my number from SBC to Vonage one year ago.

--
All Email is scanned and
declared Virus free by
Norton System 2004
"Garry W" <YahooMail@extremelyserious.org> wrote in message
news:59l8n059v7i4qtmrjvd961d6dqfakje577@4ax.com...
> Seven weeks ago I submitted a request to switch my cell phone number to a
> new
> carrier. The old carrier is Verizon Wireless. The new carrier is Vonage.
> Vonage says they have done everything they can to get Verizon to process
> the
> request, and Verizon is failing to do so.
>
> Have other people had a similar experience? Is there a way to give Verizon
> a
> kick in the butt? Does the new number portability law establish any time
> limits on how long the "losing" carrier can stonewall?
>
> I've checked the archives, but don't see anything about this.
>
> thanks,
>
> Garry
>
> PS - If they are stonewalling, it's ironic, because as soon as the
> transfer
> occurs I intend to re-open the account with Verizon. Just under a new
> number.

 

[Guest]

Archived from groups: misc.consumers.frugal-living,alt.cellular.verizon (More info?)

On Mon, 18 Oct 2004 17:13:31 -0700, Garry W
<YahooMail@extremelyserious.org> wrote:

>Seven weeks ago I submitted a request to switch my cell phone number to a new
>carrier. The old carrier is Verizon Wireless. The new carrier is Vonage.
>Vonage says they have done everything they can to get Verizon to process the
>request, and Verizon is failing to do so.
>
>Have other people had a similar experience? Is there a way to give Verizon a
>kick in the butt? Does the new number portability law establish any time
>limits on how long the "losing" carrier can stonewall?
>
>I've checked the archives, but don't see anything about this.
>
>thanks,
>
>Garry
>
>PS - If they are stonewalling, it's ironic, because as soon as the transfer
>occurs I intend to re-open the account with Verizon. Just under a new number.


Since Vonage isn't a wireless carrier, you might be SOL.
http/www.fcc.gov/cgb/NumberPortability/#exceptions
What is wireless local number portability (LNP)?


Wireless LNP is a wireless consumer's ability to change service
providers within the same local area and still keep the same phone
number.

Wireless LNP allows consumers to switch from one wireless carrier to
another within the same general metropolitan area. It does not allow
consumers to keep the same phone number when moving to a new town or
city.

Wireless LNP also allows consumers to move a phone number from a
wireline phone to a wireless phone in some cases.

Are there exceptions?

The law permits state public utility commissions to grant certain
small wireline carriers waivers from the May 24th deadline. Customers
who want to port a wireline number to a wireless phone and are told
that they cannot should contact their state public utility commission
to find out whether their wireline carrier has been granted a waiver.
Click here for a list of carriers which may be affected, as well as
contact information for the state commissions. The FCC has not granted
any waivers that would allow a wireless carrier to refuse to allow a
consumer to port their number to another wireless carrier.

 

[Guest]

Archived from groups: misc.consumers.frugal-living,alt.cellular.verizon (More info?)

TT wrote:
>
> It took Vonage 5 months to transfer my # from my traditional landline
> provider (Cox) to Vonage's system.
>
> Fortunately they have credited my vonage account for all charges in that 5
> month period, but I still had to pay for 5 months of overpriced service from
> Cox.
>
> My advice would be to junk your old number, even if it is a mild
> inconvenience it will probably be less hassle than calling or emailing
> Vonage every couple of weeks.
>
Think about what will happen if you happen into a recycled number and
get all sorts of crazy calls at all hours. You could get someone's old
fax line.



--
"In August Rudyard's listlessness called for another series of major and
very unpleasant medical examinations.... He later joked ... 'If this is
what Oscar Wilde went to prison for, he ought to have got the Victoria
Cross.'", Andrew Lycett, "Rudyard Kipling"