I have a Samsung Omnia with Orange
Since i took out the 18mth contract i have been getting a steady flow of comments from my SMS recipients. They are getting the same SMS twice. This duplication doesn’t always happen. however over the past 9 months i have noticed a pattern. I send a SMS, the recipient replies, and seconds later the recipient receives a duplicate of my original sms. I don’t get a message sent notification and there isn’t a second text showing in my sent folder. So unless the recipient tells me about it i have no idea that a duplicate has been sent. Orange have not resolved the problem, first claiming i am not being charged for the duplicate, then blaming other networks, and finally claiming i am just sending two by mistake. I started making a note of all texts i send and comparing to my bill. Well I am being charged. I have also given orange a range of different examples of varying recipients on varying networks whom which this duplicate nuisance happens. But nearly a year on they have not resolved a thing. Any advice would be appreciated.
Thank you
Since i took out the 18mth contract i have been getting a steady flow of comments from my SMS recipients. They are getting the same SMS twice. This duplication doesn’t always happen. however over the past 9 months i have noticed a pattern. I send a SMS, the recipient replies, and seconds later the recipient receives a duplicate of my original sms. I don’t get a message sent notification and there isn’t a second text showing in my sent folder. So unless the recipient tells me about it i have no idea that a duplicate has been sent. Orange have not resolved the problem, first claiming i am not being charged for the duplicate, then blaming other networks, and finally claiming i am just sending two by mistake. I started making a note of all texts i send and comparing to my bill. Well I am being charged. I have also given orange a range of different examples of varying recipients on varying networks whom which this duplicate nuisance happens. But nearly a year on they have not resolved a thing. Any advice would be appreciated.
Thank you