Solved! My phone does not ring or vibrate when receiving a call

[glbruno05]

My phone Android j7 does not ring are vibrate when receiving a call

 

[Saga Lout]

Tap your Apps square then scroll through to Settings. Choose My Device then Calls and you should find an option to pick a notification or ringtone. If you already did that, is the volume turned right down?

Vibrate also comes with a sound and without that, it hardly rattles so it would be affected by the volume level.