Solved! solutions not helping my problem

Sep 29, 2018
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i have been trying to get my zte back on by doing all the instructions given for example reseting with the volume buttons but my phone still remain off i need help fast.
 
If the phone will not turn on at all (no power) then the you can try the following. If, however, it is turning on and just getting stuck on a specific screen (or a black screen) then please reply with that information.

NOTE: Yes, I know some phone batteries are not so easy to get to, on some devices. In such a case, make sure that your phone is not under warranty still before you try opening it up yourself. If it is under warranty, then contact the manufacturer first.


Try the following and see if it will turn on.

1. Remove the battery.
2. Press and hold the "Power" button for 20 seconds.
3. Now put the battery back in.
4. Plug it in to charge and allow it to fully charge before turning it on.

If this doesn't help, then test the charger cord to see if it is good. Either try your cord in another device, or try another devices cord on your device.

Should that not be the problem, then check the battery to see if it needs replacing.

If you still can't get it working, and if it isn't under warranty, then I would try a local tech.
 
Sep 29, 2018
5
0
10