Alcotel Flip phone: doesn't show it's charging. Or am I missing something?

[alanaronald]

Alcotel Flip phone doesn't seem to charge: it's new. What am I missing?

 

[webworkings]

If it is new, you are using the charger that came with it, and it isn't charging, contact the place you bought it from and have them exchange it for a working device.