can i acess my files from my pc when it's in recovery mode?

[mohamed-seddik]

when i start my phone after 20 seconde it freeze and restart when i looked for the solution they say that i have to reset it, but all my files will be gone. so is there a way to copy my files while my phone in recovery mode?

 

[webworkings]

Try starting up in "Safe Mode" and see if it will let you in. If it will, then you can save your files and you should also consider checking the device for viruses, malware, bad apps, etc. If it won't start up even in "Safe Mode" then a "Hard Reset" may be needed. Or worse, it could be hardware.

To get into "Safe Mode" please do the following.

1. First turn off the phone.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.