huawei y550 l01 immic

Apr 15, 2018
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my huawei y550-l01 storage is damaged
it is giving 2 options on the screen either restore factory settings or restart phone
after choosing 1st one nothing happened and after restart it again shows the same screen
how can i repair it ?
 
You may have to "Hard Reset" the device, which will wipe all your data. However, prior to doing so, if the device is under warranty, I would contact the manufacturer. Also, if you had rooted the device, none of that you tried, nor the "Hard Reset" will work until the device is unrooted.

NOTE: Doing this will clear 'all' the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the phone.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the phone...

1. Make sure that the phone is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

8. Then press the "Power" button to hard reset the phone.

9. If you took your SD card out in step 2, when the device is up and running again, reinsert the SD card.