Yesterday I got several pop-ups on my phone telling me several of my apps have stopped working, then the phone turned off. Then when I turned the phone on I started getting the pop-ups about the apps failing, and the phone turns off. Now when I start the phone it just tells me that android has stopped working and it shuts off immediately.
I tried taking out the SIM card, and SD card, and it does the same. So I tried a hard reset by using safe-mode and the "wipe data/factory reset" option. Then it does a small process and tells me the phone data has been wiped, but when I set it to reboot the issue still persists and none of my apps or data has been wiped off the phone. But the phone doesn't automatically shut off while in safe-mode.
So the hard reset isn't wiping any data or deleting anything. I've tried hard reset several times with no luck.
I tried taking out the SIM card, and SD card, and it does the same. So I tried a hard reset by using safe-mode and the "wipe data/factory reset" option. Then it does a small process and tells me the phone data has been wiped, but when I set it to reboot the issue still persists and none of my apps or data has been wiped off the phone. But the phone doesn't automatically shut off while in safe-mode.
So the hard reset isn't wiping any data or deleting anything. I've tried hard reset several times with no luck.