How to get it to stop showing the dog

Solution
Sounds like you may have some malware or virus on the tablet. I would suggest trying to restart it in "Safe Mode" and see if that problem persists in there. You won't be able to use all apps from that mode, but if the other issue doesn't happen, then you know it is something on the device. Then you need to locate and remove whatever it is. Worst case, if you can't remove it and it keeps happening, you may have to "Hard Reset" the device. However, I would wait until you have no other options before doing that, as it will wipe all personal data on the tablet.


To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the...
Sounds like you may have some malware or virus on the tablet. I would suggest trying to restart it in "Safe Mode" and see if that problem persists in there. You won't be able to use all apps from that mode, but if the other issue doesn't happen, then you know it is something on the device. Then you need to locate and remove whatever it is. Worst case, if you can't remove it and it keeps happening, you may have to "Hard Reset" the device. However, I would wait until you have no other options before doing that, as it will wipe all personal data on the tablet.


To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.
 
Solution