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Apps on my Samsung On5 tablet keep uninstalling

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  • Apps
  • SD Card
  • Tablets
  • Samsung
Last response: in Android Smartphones
May 12, 2017 6:24:54 PM

I have apps installed on my SD card, but for some reason, my tablet will restart while I am still using it, and when it comes back on, the apps are gone. This has happened several times. My SD card is nowhere close to being full, either. And when I try to reinstall them through Google Play, I get an error message saying, "Unfortunately, Google Play has stopped." I have an anti-virus program called Lookout, but is it possible to still get a virus that keeps uninstalling my apps?

More about : apps samsung on5 tablet uninstalling

Best solution

a c 331 Ô Samsung
a c 100 ǰ Apps
May 12, 2017 9:46:45 PM

It is possible you have a virus or malware or even a bad app.

And since that phone (the On5 is a phone not a tablet), if I remember correctly, doesn't support running apps from the SD card, due to manufacturer restrictions, I would find it odd that you actually are running apps from a card. At least not without having done something like say root the phone.

Unless the following was done to the device, and done in the way listed, then it was not made to run apps from the card without some kind of alteration. Which could be your problem.


First, you need to be using a phone that is running at least Android "Marshmallow" or be able to upgrade to it. Second, you will need the instructions I am including below. And third, you need a phone that has not been restricted by the manufacturer from making this change. Which does happen.

NOTE: If any of the steps are missing on your phone, or they don't work for you, then you have a phone that either has an older Android version or has been restricted by the manufacturer.


How to turn the "External" SD card into "Internal" storage on "Marshmallow".

NOTE: Please be sure you start with a blank SD card. It needs to be blank because when the card is converted to "Internal" storage, it will be formatted (wiped) and encoded (making the cards data only readable by that device).

1. Go to device “Settings”, then select “Storage”.
2. Select your "SD Card", then tap the “three-dot menu“ (top-right), now select “Settings” from in there.
3. Now select “Format as internal”, and then “Erase & Format”.
4. Your SD Card will now be formatted as internal storage.
5. Reboot your phone.

NOTE: If you don't reboot the phone, many things may not work correctly, so make sure you do.


How to turn the "External" SD card into "Internal" storage on "Nougat".

IMPORTANT NOTE: Be sure you start with a blank SD card. When the card is converted to "Internal" storage, it will be formatted (wiped) and encoded (making the cards data only readable by that device), so anything on it prior would be gone.

1. Go to "Settings", and then select "Storage & USB".
2. At the bottom of the list you should see the SD card's details, including the option to format it and make it "Internal" storage.
3. Once this is done, reboot the device and you can start running things from the card.

If you don't reboot the phone, some things may not work correctly, so make sure you do the reboot.

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