Help me please

[Shayla Ellifrits]

How to switch my s6 from stright talk. The place has been so rude and says they do not know how to so needs unlocked to use on a different carrier. Please help how to do this I spent alot on this phone

 

[Shayla Ellifrits]

MERGED QUESTION
Question from Shayla Ellifrits : "Help me please]"

Unlocking my network on Samsung 6 it is on stright talk. They say can be unlocked yet where they keep telling me to go says they do not know how. I want it unlocked lol