Safe mode and Power button doesn't work

Mavrikster

Prominent
Mar 23, 2017
1
0
510
My Sony z1 went into safe mode over the night and the power button and down wolume buttons doesn't work.
Help!
 
Solution
To get out of Safe Mode, please try the following.

1. Touch and Hold the "Power" key.

2. Tap "Power Off".

3. Once the phone is off, Touch and Hold the "Power" key again to restart.

The phone should now be out of "Safe Mode".

If the "Safe Mode" is still running after you restart your phone, I would then check to make sure your "Volume Down" button is not stuck. Check to see if it has anything stuck in it as well, dust, etc. Anything like this can cause the phone to go into, and get stuck in, "Safe Mode".


If that doesn't work try this...

Use the "Status Bar" to turn off "Safe Mode'. Pull down (swipe) the "Status Bar" of your phone. Now tap the "Safe Mode" button. This should turn "Safe Mode" off. Now your phone will automatically...
To get out of Safe Mode, please try the following.

1. Touch and Hold the "Power" key.

2. Tap "Power Off".

3. Once the phone is off, Touch and Hold the "Power" key again to restart.

The phone should now be out of "Safe Mode".

If the "Safe Mode" is still running after you restart your phone, I would then check to make sure your "Volume Down" button is not stuck. Check to see if it has anything stuck in it as well, dust, etc. Anything like this can cause the phone to go into, and get stuck in, "Safe Mode".


If that doesn't work try this...

Use the "Status Bar" to turn off "Safe Mode'. Pull down (swipe) the "Status Bar" of your phone. Now tap the "Safe Mode" button. This should turn "Safe Mode" off. Now your phone will automatically restart, so that it boots up out of "Safe Mode".

And lastly...


If you want to get rid of/disable "Safe Mode".

1. First turn off the phone.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe Mode: OFF" or something similar.

4. If you wanted re-enable it, simply repeat the steps above, and you should see "Safe mode: ON" rather than off.
 
Solution

tnelson469

Prominent
Oct 10, 2017
2
0
510
If user said power and volume buttons not working, how is this helpful? I'm having the same issue, but when I try to restart holding any buttons, my phone thinks I' m trying to intsall a custom OS and says to restart phone