How can I fix a black screen for a Memorex tablet when I can't see anything even while trying to factory reset it

[Ashleyl]

I have a memorex tablet and while I was playing on it the screen went black I tried to factory reset it but when I do I still have a black screen so I can't how do I fix it it will come on but just to a black screen

 

[webworkings]

If the tablet is under warranty I would suggest contacting the manufacturer.