my android tabletturns on but dont do anything else what can i do

[Teresa_29]

it goes to the andriod screen and dont do nothing

 

[webworkings]

Try loading the tablet in "Safe Mode" and see if it will get you in. If it does, then you have an app or something else on the device that is causing your issues and will need to be uninstalled/removed.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.