stuck on android logo

[Hasan_12]

Hello...my samsung galaxy tab3 sm-t561 required software update n i did that and during installation it just displayed the android logo until flat battery. After charging and powering it up, it shows the samsung logo, the sound, requests a pin then after i punch in the pin, then android logo just appears and nothing is loading, just the logo. Tried the rebooting and factory reset but nothing works since after i put the pin in it just bring the android logo on. any help?

 

[webworkings]

Well you have two things you can try. You can first try and start the tablet in "Safe Mode" and see if it will boot up. If that is the case, there is something underhanded hiding on the device and you need to remove it. If this doesn't work, or it won't allow you to boot in "Safe Mode", you may well need to do a complete "Hard Reset", which would then totally wipe the device. Hence why I say it is a last resort.

If neither of those work, then you may have to contact the manufacture (if it is still under warranty) or a local tech/repair place (if not under warranty) to have it checked for other problems.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.

NOTE: Doing this will clear 'all' the data on your tablet, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the device.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the tablet...

1. Make sure that the tablet is actually powered off.

2. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

3. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

4. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

5. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

6. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

7. Then press the "Power" button to hard reset the tablet.