I can't see my pictures, videos in my SD card even it is inserted in my phone.how can I solve this problem?

[Jisha_]

I can't see my pictures, videos in my SD card even it is inserted in my phone. But they displayed 'put your SD card '.how can I seen my pictures again using SD card?

 

[myca0409]

Hi JIsha_,


What is the make and model of your phone?Your SD card may not be compatible with the phone or it needs to be reformatted. Can you provide me more info so i can look it up? It may be just a basic reformat that is needed but just to advise, it will delete all your data so better yet back up your files first in your computer.