I can't update my tablet from 4.4.2 to 5.0. I got it on Christmas of 2014, so it seems to be new. Is a firmware the same as software? Because it said I was caught up on updates for firmware. Can someone help me with this?
Need some details about what is going on, what exactly is the message you got about firmware? How did it start the update? Did you check with RCA if it can be updated?