Sprint and Verizon are CDMA networks. Phones for these networks are built to those specifications, which are different than the GSM networks that the rest of the world uses. There is a lot more crossover and dual compatibility these days, but it is still not universal. Sprint cannot guarantee that a Sprint branded phone will work with other networks, because those networks might be using a frequency that the Sprint phone cannot use. This is especially true if trying to use a CDMA phone outside of the United States.