my lenovo 536 turned off when WLAN connection is turned on

Adnan_Anwer

Estimable
Sep 22, 2015
1
0
4,510
I bought a new Lenovo 536....while I open any WLAN connection it automatically turned off and than restart itself and keep doing this until I switch off my WLAN connection.
 

alxmrn

Estimable
Sep 28, 2015
44
0
4,610
Hi,

Have you check any update of firmware or a system update for your Lenovo device? You can try checking for an update as the first step to check if the problem will be resolved.

If the update won't fixed the problem, try a factory reset. Factory reset will erase all user data and reset all settings to the manufacturer default, including deleting all user-installed apps and restoring built-in apps.

Go to Settings > Backup & reset.
Tap Factory data reset.
Check the backup dialogue box, then tap Reset phone and tap Erase everything. Wait for few minutes for your phone to restore to factory setting.

Let me know if this step worked. Thanks!