Cannot connect to internet. Please need assistance!

Micki Romo

Estimable
Aug 16, 2015
1
0
4,510
My tablet is a textbook 7.85. Previously I was able to connect to the internet but in April 2015 I started to notice that my tablet kept going in and out of service where I would have to sit in front of the modem to get a signal when I turned it on. After that, it stopped connecting and I gave up. It's weird that it still picks up other networks in the area. I did reboot the modem many times and I retyped the password to my tablet.
I don't know what to do I'm really hoping I can get it working again with any help possible. Thank you!
 

alxmrn

Estimable
Sep 28, 2015
44
0
4,610
For this issue chances are it’s your router or modem, if you didn't restart it in the previous step then go ahead and do so. Unplug the power cable count to 15 and plug it back in. If it’s still connecting but not using the internet then power cycle the phone itself, turn it off and then turn it back on.