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Glaxay S 3 Can't turn on,when connecting to pc nothing happens

Last response: in Cell Phone General Discussion
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January 7, 2014 3:49:01 PM

I Can't turn on ym galaxy s3. i took it to fixer and he said some kind of virus or whatever,any ways,is there any way to recover my data from it? all i need is my pictures,videos. how do I recover it? please help

More about : glaxay turn connecting

January 7, 2014 4:00:06 PM

I take it you removed and replaced battery and or tried a hard reset?
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January 7, 2014 4:07:29 PM

no, i don't know how to do it. tell me?
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January 7, 2014 4:59:00 PM

Don't do a hard reset! I meant a soft reset. Press and hold the power button for 10 seconds. Did you remove and replace battery also?

So that did it?
Who was the person you took this to?
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