Remove Password from my Acer PC

[kathy m]

how do I remove Prmary Master Hitachi HTS545025B9ALock password? my computer had crashed and now when I login with the past word that I put in on the hard drive I have to keep typing it in and I after I type that password in I have to type in the password again to open my screen and then it opens but, I want to remove it and I don't know how. Pease help

 

[ratedk]

You will need to contact acer to confirm ownership, and they may be able to help you.

 

[Prostar Computer]

Advice on passwords is restricted on the forums, so you will need to consult someone outside of them for assistance with that. Acer, or perhaps Hitachi, may be able to help you.

Hitachi contact: http/www.hgst.com/support/contact-support/

Acer contact: http/www.acer.com/worldwide/support/