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Acer Laptop not working

  • Acer
  • Laptops
  • Safe Mode
Last response: in Laptop Tech Support
March 10, 2013 5:43:24 PM

Hey, my girlfriend's Acer laptop boots up incredibly slowly, and will not run any program properly. We tried starting it in safe mode, but even then it wouldn't load any programs. We tried a system restore, and that failed.
We have no warranty and I'm honestly extremely frustrated with Acer, this laptop has always been a piece of *** but it's all my girlfriend has.
We've tried booting it without the battery and with the battery and I thought it could be malware but since nothing will work even in safe mode I assume it's an issue with the computer.
This happened all very suddenly, and we haven't installed or downloaded anything new that should have caused this problem.

More about : acer laptop working

a b D Laptop
March 28, 2013 3:55:50 PM

My first suggestion would be to check the SMART status of the Hard Drive.

HDDScan for Windows:

If it passes an extended SMART test, Click START > RUN > cmd
chkdsk c: /r
at the command prompt. It will tell you device is in use, and ask if you want to run at startup. Say Yes and reboot.
a c 246 D Laptop
March 28, 2013 7:03:24 PM

Hi :) 

Run a hard drive test in DOS... HIRENS BOOT CD etc, it sounds like a failing hard drive... do NOT do this if you have an SSD...

All the best Brett :) 
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