Touchscreen Glass/Digitizer Cracked

[Firestar]

So I have this Acer Aspire V5-571P-6642. It's the touchscreen model with the edge-to-edge glass over the display. The top right of the glass has some big cracked and damage (breaking touch imput). However, the LCD itself is fine.

I have had serious trouble even finding a whole display assembly or even LCD, and absolutely *nothing* online where I could find a new digitizer. Does anyone know of somewhere I could pick one up or if some sort of generic digitizer I could get?

Normally this isn't an issue, I just can't find what I need to fix this thing anywhere.

 

[Brett928S2]

Hi

Most laptops you have to buy the whole screen complete with digitizer, we have only done a few so far as they are fairly new...

Contact Acer to see IF you can buy both parts separately OR NOT...

All the best Brett

 

[Astrozombie]

Hi I was wondering if you got your screen fixed as I'm having the some problem finding new glass?

 

[Camilles Mightys]

Just attempted to contact Acer to which I was told to call back tomorrow will update when I speak with them.

 

[Lins Laptops]

Ran across this post today on Tom's Hardware. I refurbish Acer products for resale. I too have contacted Acer (which has NEVER proven any positive results for me in the past), and all they told me was that the digitizer/lcd comes as a module assembly only. They said that they replaced them under warranty, but never could come up with a price or availability for me. I saw that you never followed up on your last post, and was wondering if you ever found a digitizer/lcd module for yours. Thanks in advance,

Lin@Lin's Portable PCs

 

[Pantelis Vasileiadis]

i have the same problem with my acer v5 571 touch i contact with acer they tell me all the up part is changed and the cost is about 450 euros i bay the laptop 680 euros is that right???? i prefer to bay a new one laptop but this time not acer ......

 

[Lashurst]

I bought a Toshiba touchscreen laptop 6 weeks ago. It slipped off my lap yesterday and the screen broke at the right hinge with hardly any impact. I can't get a screen, so I'm sending it back as 'not fit for purpose'. The glass is obviously used to stabilise the lid. Ridiculous.We'll see what happens.

 

[Taylor76]

I bought a Toshiba touchscreen laptop 6 weeks ago. It slipped off my lap yesterday and the screen broke at the right hinge with hardly any impact. I can't get a screen, so I'm sending it back as 'not fit for purpose'. The glass is obviously used to stabilise the lid. Ridiculous.We'll see what happens.

 

[Taylor76]

Hi how did you get on with acer, Lashurst?
I have had the same problem, screen cracked through a minor bump. I have found a replacement screen for just under £50 but wondered if it was worth getting in touch with them first