Touch pad not working on my Acer 5738z

mroctopus

Honorable
Feb 25, 2013
2
0
10,510
Hello,
Help my Acer aspire 5738z mouse touch pad has stopped working and the laptop is in use all the time (3 kids etc...). Also in trying to find a solution I appear to have frozen/locked the keyboard. Has anyone any ideas as to fix this problem.
 

mroctopus

Honorable
Feb 25, 2013
2
0
10,510
Thanks for the feedback. I did check out the manual and tried restoring to a previous date but to no effect. In the end I tried a suggestion from a work colleague which worked (I don't know why, but it worked) :- Removed battery / unplugged power supply / pressed the turn on button and held down for 30-45secs / re-fitted battery / connected power supply and re-started the laptop.
Back to normal!