I installed Photoshop 7.0 to another folder on my 2nd HDD (NO prior versions of Photoshop exist on my HDD)and recd the same error message that wanted to send itself to Microsoft:
That doesn't actually matter ... information about a program is retained in the Registry, regardless of which HDD partition is chosen for the installation files. The same goes for the previous installation of Photoshop 6.
A good Registry cleaner might come in handy:
<A HREF="http
/lists.gpick.com/pages/Registry_Cleaners.htm" target="_new">RegScrubXP</A>
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It sounds like you are getting some kind of file corruption during the installation. That could possibly be due to errors with the CD-ROM (which could be from a bad cable, or dust/dirt on the laser lens in the drive), damage to the CD disk itself, or another program running during the installation that is causing interference.
Check for errors with the optical device in the Control Panel/Administrative Tools/Event Viewer Logs. And try to reinstall the program again, with all unnecessary programs temporarily disabled, such as an anti-virus.
Other thoughts:
You might consider deleting the paging file and then recreating it with the default Windows settings, in case of corruption, or because the file is a non-standard size, which can cause some applications to return errors.
Drivers should be updated, particularly for the video card, and the same goes for DirectX.
You might also consider updating or reinstalling the printer driver, and/or disabling any fax software on the system, as corruption or an incompatibility with these items can sometimes interfere with Photoshop launching correctly.
Finally, it might be necessary to rename the general preferences file, and make sure that this file for Photoshop 6 has been removed.
Adobe Photoshop 6.0 Prefs.psp file:
-- (Windows XP and 2000): Documents and Settings/[user profile]/Application Data/Adobe/Photoshop/6.0/Adobe Photoshop 6 Settings
Adobe Photoshop 7.0 Prefs.psp:
-- (Windows XP and 2000): Documents and Settings/[user profile]/Application Data/Adobe/Photoshop/7.0/Adobe Photoshop 7.0 Settings
If you cannot locate the preferences file, enable Windows to show hidden files and folders:
1. Start Windows Explorer.
2. Choose Tools > Folder Options > View .
3. Select Show Hidden Files And Folders.
5. Deselect Hide Extensions For Known File Types.
6. Click OK.
I hope this information helps!
Toey
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