ASUS laptop - cannot install win7 get ntkrnlpa.exe error

kcroy

Honorable
Mar 27, 2012
4
0
10,510
Hello - I have a friends ASUS x83v. It would not boot, saying it was missing a file. I tried reinstalling from the partition, but it was not working. Eventually, I decided to wipe the drive, install win7 from a dvd.

I installed win7, but am now get an error saying

Windows failed to load because the kernel is missing

ntkrnlpa.exe is missing.

When I attempt to repair from the windows 7 disc, the repair fails.

Attempted to boot from SEATOOLS disc, but screen just goes black. I am going to take the drive out and put it another machine, and scan it for problems.

1) I don't see how any file can be missing, as it is a fresh install of win7
2) Anyone know what might be going on here? Unsure how to proceed.

TIA!

kcr
 
take the battery and power off the laptop and check to see that all the ram on the bottom of the laptop is seated.
with windows you sometimes have to do a fdisk/mbr to remove a damaged mbr from a virus or bad windows install.
if the drive not bad ...most time it a bad bit in the ram...running memtest will tell you some time.
 

kcroy

Honorable
Mar 27, 2012
4
0
10,510
Ram is seated well. Taking out 1 chip, just to minimize possible problems. Rebooted to windows 7 dvd - performed a repair.

"Startup repair cannot repair this computer automatically"

From the diagnosis and repair details:

"Root cause found: Failure while setup is in progress"

Running a chkdsk /r on c and d. after that will fdisk and try reinstalling.