Hp printer goes off line windows 7

casbalaa

Honorable
May 19, 2012
1
0
10,510
Hello,
both our windows 7 hp laptops keep losing our hp wireless printer. When i turn my laptop off and on again, it says printer off line when it isn't. I have to remove and reinstall the printer to put it online again. Sometimes it goes offline whilst I am still working.
 

check the hp drivers and the printer set up on the printer for anything that says sleep mode. as your using a wireless connection also check that the sleep funtion is turned off on the wireless network card. I would also check that you have the newest hp software for your laptops and wireless software.