Dell Inspiron Mini won't shut down

[tobster911]

I have a really weird issue on a Dell Inspiron Mini on XP. When I press shut down, the screen hangs on 'Windows Is Shutting Down...'. I have tried disabling BTMeter on the start up options which I was told would help, but, it doesn't.
Please help!

 

[adam_]

I've had this problem on my xp machine. The problem was my antivirus downloading updates which stopped the computer shutting off.
Another problem might be a windows error. You can try and fix this by using the recovery disc if you have one for xp?
There are a lot of problems that this could be unfortunately, a virus could be messing around with your pc, run a full system scan and see if that works.

My eventual fix was to reinstall xp completely and leave it at that...

 

[alvine]

run error checking tool on your main drive
right click on it> properties > tools

 

[verbalizer]

odds are if there isn't anything connect via USB ports when attempting to shut it down then it's software related.