Hello all,
My toshiba laptop broke down 7 months ago and I sent it for repair. The repair service could not find spare parts and kept the laptop in storage waiting for the parts to become available (old laptop, out of warranty so I was not given another laptop of equal value after 30 days unfortunately). I was returned the laptop 4 days ago after a part became available and the repair was complete. However, I noticed 3 things: 1) the laptop's performance was significantly reduced (in terms of speed), 2) I kept getting a notification from the programs tray saying my copy of windows did not pass genuine validation and 3) my date time setting was wrong (the computer thought it was 2001 for some reason) and although I corrected it manually, I keep getting an error when updating my antivirus (saying my date/time is wrong) and attempts to update the time from the online serves results in an error about failed synchronization due to security concerns of my date/time being wrong.
I am going to run the programs that are mentioned in the forums about removing malware to see if it helps, however I am not sure what I can do about the two other items... I read somewhere that if the CMOS battery dies, the computer may loose track of time (but that only occurred once to me; most forums mention frequent resets to wrong times), so maybe this is the issue? Would that explain why my copy of windows failed to pass genuine validation?
It would be prudent to note that, although some repair centers install some sort of clone windows when fixing the computer which may result in such a trigger of genuine validation failure, I had my hard disk removed form the laptop because I needed access to the files on the disk (7 months is a long time and when all your files are on it, you need your data on the disk); so I attached this disk to an IDE to USB converter and copied the files onto another disk. (I did face some trouble when doing this; I was constantly given permission prompts and some access denied messages. I ended up using linux to complete the file copying). Could this have triggered this failure to validate my windows copy?
Appreciate the help.
My toshiba laptop broke down 7 months ago and I sent it for repair. The repair service could not find spare parts and kept the laptop in storage waiting for the parts to become available (old laptop, out of warranty so I was not given another laptop of equal value after 30 days unfortunately). I was returned the laptop 4 days ago after a part became available and the repair was complete. However, I noticed 3 things: 1) the laptop's performance was significantly reduced (in terms of speed), 2) I kept getting a notification from the programs tray saying my copy of windows did not pass genuine validation and 3) my date time setting was wrong (the computer thought it was 2001 for some reason) and although I corrected it manually, I keep getting an error when updating my antivirus (saying my date/time is wrong) and attempts to update the time from the online serves results in an error about failed synchronization due to security concerns of my date/time being wrong.
I am going to run the programs that are mentioned in the forums about removing malware to see if it helps, however I am not sure what I can do about the two other items... I read somewhere that if the CMOS battery dies, the computer may loose track of time (but that only occurred once to me; most forums mention frequent resets to wrong times), so maybe this is the issue? Would that explain why my copy of windows failed to pass genuine validation?
It would be prudent to note that, although some repair centers install some sort of clone windows when fixing the computer which may result in such a trigger of genuine validation failure, I had my hard disk removed form the laptop because I needed access to the files on the disk (7 months is a long time and when all your files are on it, you need your data on the disk); so I attached this disk to an IDE to USB converter and copied the files onto another disk. (I did face some trouble when doing this; I was constantly given permission prompts and some access denied messages. I ended up using linux to complete the file copying). Could this have triggered this failure to validate my windows copy?
Appreciate the help.