Recovery HELP!!!

shmcphrsn

Distinguished
Apr 27, 2009
49
0
18,580
I have an Acer Aspire One: and when I hit the F8 key at startup to run the computer repair it sends me to the recovery section which then ask me for a user name and password but when I enter the user name and password it tell me the specified domain either does not exist or could not be contacted. WHY???
 

wonder44

Distinguished
Oct 27, 2010
13
0
18,560


best thing to do is just to reinstall windows alltogether. if you did not get a recovery cd then try safe mode and use a restore point. or try different options. wish i could help but iv never had to enter a password and user name. ill search the web for you. il get back to you.
 

shmcphrsn

Distinguished
Apr 27, 2009
49
0
18,580
This is a Netbook with no CD Drive and the Recovery partition is only what I've got to reboot the PC with but when I try using the Recovery Partition it's asking me for a User Name And Password, but when I enter the user name and password it's not being reconised, and tells me that it either does not exist or cannot be contacted.
 

wonder44

Distinguished
Oct 27, 2010
13
0
18,560


ok i recomend that you go to microsoft support and ask. thats unusual that it is asking for a password. think of all passwords you have used on your pc and hard drive password.