Cd dvd rom drive not detected

[Eric01]

I have a Toshiba laptop and it is not detecting the internal cd/dvd rom that came with the computer can any one help me with this problem.

 

[buwish]

Try removing the upper/lower filters:

http/support.microsoft.com/kb/982116

 

[pjmelect]

Is the drive detected in the BIOS? If not then try removing the drive and refitting, it is not uncommon for there to be a bad connection to the drive. If it is seen in the BIOS then the fault is with Windows and you should try this Microsoft web site.

http/support.microsoft.com/mats/cd_dvd_drive_problems

 

[Eric01]

Thanks for the info and refitted it and it started to work Thanks very much.