USB mouse doesn't work on laptop

[Guest]

Hello,
USB mouse doesn't work on HP laptop with win7. Driver are installed sucessfully. Touchpad works fine. Same result with several mice. Happened after original wireless mouse was dropped and ceased to work

 

[snowshoe1502]

1. Remove USB Mouse Dongle
2. Remove the Battery from Mouse itself
3. Place the Battery back in Mouse
4. Reconnect the USB