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Help i can not see my desktop just an empty blue screen

Tags:
  • Cursor
  • Desktops
  • Blue Screen
  • Laptops
Last response: in Laptop Tech Support
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July 9, 2010 8:25:13 PM

please somebody help me. i get just a blank blue screen with just the cursor showing nothing else, no write up, no warning. just a blank blue screen preventing me from doing anything since i can not get to the desk top icon

More about : desktop empty blue screen

a b D Laptop
July 9, 2010 9:02:27 PM

What OS are you using?
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July 10, 2010 8:37:58 AM

THANKS I AM USING HP550 VISTA HOME BASIC 32BITS. AND ALSO MY GUEST ACCOUNT AUTOMATICALLY SWITCH OVER TO LOG OUT WHENEVER I TRY TO LOG IN, THANKS. WILL BE VERY GRATEFUL IF U CAN OFFER ANY SOLUTION.
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July 10, 2010 12:14:45 PM

Have, you tried booting into safe mode? Hit PF8 after your BIOS loads and see if you can login with the administrator account. If you can login this way create a new userid, and see if you can login with the new userid. If this works the original userid/profile is corrupt.
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July 10, 2010 4:32:45 PM

THANKS, I TRIED SYSTEM RESTOR, BECAUSE I WAS ABLE TO OPEN A TASK MANAGER BY HITTING CTRL-ALT-DEL. I THEN TRIED SYSTEM RESTORE AND IT IS NOW SHOWING THANKS AGAIN FOR YOUR TIME.
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