Hello, I was wondering if anyone can tell me if they think this is a virus or a hardware malfunction? The laptop is a Toshiba Sattelite Pro 6100 and upon startup I get the black screen that starts off with: "We apologize for the inconvenience"...and gives me options to start up in Safe Mode and about 5 other startup options.
Regardless of the option I choose it appears to go through booting up, I see the Windows XP screen then for a split second I will see a glimpse of a blue screen and then it shuts down and starts up with the black screen and will continue this loop indefinitely untilI shut it off. It will never boot up in any mode and I deperately would like to save my data. Does anyone have any ideas? Do you think it's a virus? Your help would be greatly appreciated, thank you.
Regardless of the option I choose it appears to go through booting up, I see the Windows XP screen then for a split second I will see a glimpse of a blue screen and then it shuts down and starts up with the black screen and will continue this loop indefinitely untilI shut it off. It will never boot up in any mode and I deperately would like to save my data. Does anyone have any ideas? Do you think it's a virus? Your help would be greatly appreciated, thank you.