[Solved] COMCAST digital adapter box problems

dhwhmw

Distinguished
Jan 27, 2012
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18,510
I brought a Comcast Digital Converter from Illinois to Florida but it will not work properly when I install it it begins to load data then gives me a warning my service has been disconnected contact Comcast. I did place my Illinois Comcast Service on vacation status before coming to FL but I don't see how that could affect the Comcast Coverter I removed in Illinois to install in FL ? Any ideas?
 
Your converter is tied to your Comcast service in Illinois. You will need to contact Comcast in Florida in order for them to activate it with your Florida Comcast service. Then it will be tied to your Comcast service in Florida, so you'll have to do the same once you return to Illinois.

-Wolf sends