G
Guest
Guest
Archived from groups: comp.sys.laptops (More info?)
Hi:
I'm looking into buying a notebook and realized that a long,
international warranty is going to be important for me, as I am
probably moving to India in one year for a period of two years. (and
I'm a consultant so I use my notebooks heavily).
Dell told me, surprisingly, that they probably wouldn't honour my Dell
warranty in India as they are not supposed to even sell me a laptop in
the states if I tell them I'm going to India with it (something about
India being 'non-compliant'). HP has 3 year global warranties on their
business laptops like their NCxxxx and NXxxxx models, with only 1 year
global warranties available on personal machines like Pavilion (mail
in, with next day on site available). I tried to get them to confirm
that I would be able to get the same service in New Delhi, but the best
they could do was give me HP's number in Bangalore, which of course I
couldn't get through to.
Please reply if you have any of the following experience / information:
1. Experience with global warranties in India for HP (or any other
notebook)
2. Experience using HP global warranties in general in developing
countries.
3. Experience with other laptop manufacturers warranties in other
countries.
3. You know of reliable people that service laptops in Delhi quickly
(assuming I can't get the warranty service I require).
I've been to India a couple of times before, so I know enough to know
that it could be confusing getting my laptop fixed.
Thanks (and/or shukriya),
Blair
Hi:
I'm looking into buying a notebook and realized that a long,
international warranty is going to be important for me, as I am
probably moving to India in one year for a period of two years. (and
I'm a consultant so I use my notebooks heavily).
Dell told me, surprisingly, that they probably wouldn't honour my Dell
warranty in India as they are not supposed to even sell me a laptop in
the states if I tell them I'm going to India with it (something about
India being 'non-compliant'). HP has 3 year global warranties on their
business laptops like their NCxxxx and NXxxxx models, with only 1 year
global warranties available on personal machines like Pavilion (mail
in, with next day on site available). I tried to get them to confirm
that I would be able to get the same service in New Delhi, but the best
they could do was give me HP's number in Bangalore, which of course I
couldn't get through to.
Please reply if you have any of the following experience / information:
1. Experience with global warranties in India for HP (or any other
notebook)
2. Experience using HP global warranties in general in developing
countries.
3. Experience with other laptop manufacturers warranties in other
countries.
3. You know of reliable people that service laptops in Delhi quickly
(assuming I can't get the warranty service I require).
I've been to India a couple of times before, so I know enough to know
that it could be confusing getting my laptop fixed.
Thanks (and/or shukriya),
Blair