Directv/Hughes receivers

[Guest]

Archived from groups: alt.satellite.tv (More info?)

Has anyone else's gone out of whack the last few days? they told me it
was a box update or some such bull.

My receiver has been powering on and off by itself and the channels are
screwed up!

It's getting quite annoying. anyone here work for Directv? that'd be
even better.

Email responses encouraged.

Thanks.
Rich

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

Well at least I know now that I'm not the only one. I have FOUR of these
receivers. All of them are doing the same thing. exactly like you said.
I'm still waiting for them to get it fixed (or replace my boxes!)

"Rich Jr" <rstegmanjr@webtv.net> wrote in message
news:10616-41F09C87-175@storefull-3113.bay.webtv.net...
> Has anyone else's gone out of whack the last few days? they told me it
> was a box update or some such bull.
>
> My receiver has been powering on and off by itself and the channels are
> screwed up!
>
> It's getting quite annoying. anyone here work for Directv? that'd be
> even better.
>
> Email responses encouraged.
>
> Thanks.
> Rich
>

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

No problem in Florida, so far !

>
>"Rich Jr" <rstegmanjr@webtv.net> wrote in message news:10616-41F09C87-175@storefull-3113.bay.webtv.net...Has anyone else's gone out of whack the last few days? they told me it
>was a box update or some such bull.
>
>My receiver has been powering on and off by itself and the channels are
>screwed up!
>
>It's getting quite annoying. anyone here work for Directv? that'd be
>even better.
>
>Email responses encouraged.
>

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

I'm in So Cal, they told me it was nationwide. Only a particular hughes
recievers thuough. This is day 5. Still having problems.




"Lee Bray" <lbray5032@bellsouth.net> wrote in message
news:hL7Id.11238$8W4.7454@bignews6.bellsouth.net...
> No problem in Florida, so far !
>
>>
>>"Rich Jr" <rstegmanjr@webtv.net> wrote in message
>>news:10616-41F09C87-175@storefull-3113.bay.webtv.net...Has anyone else's
>>gone out of whack the last few days? they told me it
>>was a box update or some such bull.
>>
>>My receiver has been powering on and off by itself and the channels are
>>screwed up!
>>
>>It's getting quite annoying. anyone here work for Directv? that'd be
>>even better.
>>
>>Email responses encouraged.
>>

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

The engineers at DirecTV pushed a buggy software update that is killing
the Hughes GAEBOA receivers and some of the Sony receivers. They keep
promising a 24 to 48 hour time window until a fixed software update is
pushed. They have been saying that since Tuesday. I threatened to
cancel and they suggested they send me a free replacement receiver. I
suggested that cut me a good deal on a DVR since I was contemplating one
and it was their receivers that broke my Hughes box. They gave me a DVR
for free with free install.

Call then and threated to cancel.

Rich Jr wrote:
> Has anyone else's gone out of whack the last few days? they told me it
> was a box update or some such bull.
>
> My receiver has been powering on and off by itself and the channels are
> screwed up!
>
> It's getting quite annoying. anyone here work for Directv? that'd be
> even better.
>
> Email responses encouraged.
>
> Thanks.
> Rich
>

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

Thanks for all your responses!

a DVR is on it's way this Wednesday afternoon the 26th...free!

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

Rich Jr wrote:
> Thanks for all your responses!
>
> a DVR is on it's way this Wednesday afternoon the 26th...free!
>


Good for you. they definitely should give away something good for all
of the heartburn they are causing.

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

On Fri, 21 Jan 2005 12:57:15 -0800, rstegmanjr@webtv.net (Rich Jr)
wrote:

>Thanks for all your responses!
>
>a DVR is on it's way this Wednesday afternoon the 26th...free!

Did they waive the fee too?



-
-Jon Purkey - <jonpurkey@aol.com)
For a quicker reply by email please use the
address found here: http/tinyurl.com/o8ka

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

Sigh....no....they didn't waive the monthly $4.95 or the $14.95 delvery
fees...i tried...they said no..but it's ok.

At least i avoided the $99.00 price tag....and still getting free
installation.

But i'm cool with it.

Rich

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

Rich Jr wrote:
>
> Sigh....no....they didn't waive the monthly $4.95 or the $14.95 delvery
> fees...i tried...they said no..but it's ok.
>
> At least i avoided the $99.00 price tag....and still getting free
> installation.
>
> But i'm cool with it.

Well, you do have WebDweebV after all.

 

[Gman]

Archived from groups: alt.satellite.tv (More info?)

In article <10616-41F09C87-175@storefull-3113.bay.webtv.net>, rstegmanjr@webtv.net (Rich Jr) wrote:
>Has anyone else's gone out of whack the last few days? they told me it
>was a box update or some such bull.
>
>My receiver has been powering on and off by itself and the channels are
>screwed up!
>
>It's getting quite annoying. anyone here work for Directv? that'd be
>even better.
>
>Email responses encouraged.
>
>Thanks.
>Rich
>
Unplug them for a few minutes then plug back in.

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

I wrote e-mails to DirecTV and at first they told me to call them as this
was not a problem that could be handled by e-mail, and, oh, by the way, did
you know you're bill is due? I asked if I would have to buy a new receiver,
or if I would get a free one. They did not answer. I went to Dish Network.
I wrote DirecTV and told them adios. They wrote back and said it was a
"known issue" (as reported in other messages) and to please have patience.
Too late. I called to cancel service and they accused me of lying, saying I
never wrote them. They then offered me a new receiver, straight swap. I
told them I was already watching Dish Network. I was then told I was still
under contract as a tech came to my home to do a reconnect. I said that was
untrue. When I became angry and used logic, stating they must have my
signature for the reconnect (so I wanted to see it), it became an error on
their part (pushed the button too many times and was looking at another
customer's contract). Bull. All I have to say is that is typical of my
experience with DirecTV.

"Rich Jr" <rstegmanjr@webtv.net> wrote in message
news:10616-41F09C87-175@storefull-3113.bay.webtv.net...
> Has anyone else's gone out of whack the last few days? they told me it
> was a box update or some such bull.
>
> My receiver has been powering on and off by itself and the channels are
> screwed up!
>
> It's getting quite annoying. anyone here work for Directv? that'd be
> even better.
>
> Email responses encouraged.
>
> Thanks.
> Rich
>
>